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Automation Risk Analysis

Will “Telehealth Therapist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #25 of 702. Estimated risk: 0.5%

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AI Exposure Risk

45%

“Telehealth Therapist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

20%

“Telehealth Therapist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 20% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Mental Health Counselors, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.

Job Title & Hierarchy Code (SOC) Mental Health Counselors #21-1014
ℹ️

Data is based on the reference occupation: “Mental Health Counselors”

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Core Skills & Abilities

  • Plan or conduct programs to prevent substance abuse or improve community health or counseling services.

  • Refer patients, clients, or family members to community resources or to specialists as necessary.

  • Assess patients for risk of suicide attempts.

  • Modify treatment activities or approaches as needed to comply with changes in clients' status.

  • Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

  • Discuss with individual patients their plans for life after leaving therapy.

  • Collect information about clients through interviews, observation, or tests.

  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

  • Evaluate clients' physical or mental condition, based on review of client information.

  • Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.

  • Supervise other counselors, social service staff, assistants, or graduate students.

  • Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.

  • Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.

  • Maintain confidentiality of records relating to clients' treatment.

  • Monitor clients' use of medications.

  • Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.

  • Prepare and maintain all required treatment records and reports.

  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

  • Perform crisis interventions with clients.

  • Coordinate or direct employee workshops, courses, or training about mental health issues.

  • Guide clients in the development of skills or strategies for dealing with their problems.

  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.

  • Develop and implement treatment plans based on clinical experience and knowledge.

  • Gather information about community mental health needs or resources that could be used in conjunction with therapy.

  • Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.

  • Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.

  • Perform crisis interventions to help ensure the safety of the patients and others.

Technologies & Software

  • Microsoft Office software
  • Microsoft Word
  • Office suite software
  • Test interpretation software
  • Microsoft Copilot
  • Google Classroom
  • Database software
  • Management information systems MIS
  • ChatGPT (OpenAI)
  • Email software
  • Microsoft Dynamics
  • Spreadsheet software
  • Netscape Navigator
  • Woebot (AI Mental Health)
  • Oracle PeopleSoft
  • Limbic AI
  • Scheduling software
  • Patient electronic medical record EMR software
  • Microsoft PowerPoint
  • Client information database systems
  • Microsoft Access
  • Statistical software
  • Microsoft Outlook
  • Gemini for Workspace
  • Word processing software
  • Microsoft Internet Explorer
  • Microsoft Excel
  • Web browser software
  • Digital medical thermometers
  • Notebook computers
  • Flatbed scanners
  • Sphygmomanometers
  • Desktop computers
  • Personal computers