Will “Case Worker” be Automated?

Core Skills & Abilities

• Supervise and direct other workers providing services to clients or patients.

• Develop or advise on social policy and assist in community development.

• Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.

• Investigate child abuse or neglect cases and take authorized protective action when necessary.

• Plan discharge from care facility to home or other care facility.

• Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.

• Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services.

• Modify treatment plans to comply with changes in clients' status.

• Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

• Educate clients about end-of-life symptoms and options to assist them in making informed decisions.

• Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals.

• Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.

• Identify environmental impediments to client or patient progress through interviews and review of patient records.

• Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.

• Advocate for clients or patients to resolve crises.

• Conduct social research to advance knowledge in the social work field.

• Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.