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Automation Risk Analysis

Will “Food Service GM (Food Service General Manager)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #162 of 702. Estimated risk: 8.3%

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AI Exposure Risk

45%

“Food Service GM (Food Service General Manager)” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

42%

“Food Service GM (Food Service General Manager)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 42% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Food Service Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Avg. Annual Salary $72,370
Avg. Hourly Wage $34.79
Available Jobs (US) 244,230
Job Title & Hierarchy Code (SOC) Food Service Managers #11-9051
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Food Service Managers”

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Core Skills & Abilities

  • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.

  • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.

  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

  • Order and purchase equipment and supplies.

  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

  • Maintain food and equipment inventories, and keep inventory records.

  • Schedule staff hours and assign duties.

  • Monitor employee and patron activities to ensure liquor regulations are obeyed.

  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

  • Count money and make bank deposits.

  • Greet guests, escort them to their seats, and present them with menus and wine lists.

  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.

  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.

  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.

  • Create specialty dishes and develop recipes to be used in dining facilities.

  • Establish standards for personnel performance and customer service.

  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

  • Keep records required by government agencies regarding sanitation or food subsidies.

  • Investigate and resolve complaints regarding food quality, service, or accommodations.

  • Take dining reservations.

  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

Technologies & Software

  • Army Food Management Information System
  • SweetWARE nutraCoster
  • Inventory management software
  • Word processing software
  • Intuit QuickBooks
  • Facebook
  • Microsoft Excel
  • Database software
  • Napkin AI
  • Microsoft PowerPoint
  • Motion (AI Scheduler)
  • ChatGPT (OpenAI)
  • IBM Domino
  • Perplexity AI
  • Culinary Software Services ChefTec
  • Microsoft Project
  • Food Service Solutions FoodCo
  • IPro Restaurant Inventory, Recipe & Menu Software
  • Google Drive
  • ValuSoft MasterCook
  • Oracle Taleo
  • Apache Groovy
  • Microsoft Dynamics
  • Microsoft Outlook
  • Food Services Solutions DayCap
  • Aestiva Employee Time Clock
  • iMagic Restaurant Reservation
  • Microsoft Office software
  • ReServe Interactive
  • ClubSoft Food & Beverage Point of Sale
  • Delphi Technology
  • Notion AI
  • Fireflies.ai
  • Gift Certificates Plus Giftworks
  • Aurora FoodPro
  • Evernote
  • ChefDesk Chef's Calculators
  • Microsoft Copilot
  • Food Service Solutions POSitive ID System
  • Restaurant Manager
  • DataTeam Lunch Express
  • Microsoft Word
  • SoftCafe MenuPro
  • espSoftware Employee Schedule Partner
  • Claude (Anthropic)
  • Dinerware Intuitive Restaurant
  • Google Docs
  • Gemini for Workspace
  • Otter.ai
  • Computerized cash registers
  • Laser printers
  • Personal computers
  • Personal digital assistants PDA
  • Notebook computers