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Automation Risk Analysis

Will “Telephone Triage Nurse” be Automated?

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AI Exposure Risk

54%

“Telephone Triage Nurse” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 54% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Telephone Triage Nurse” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Registered Nurses, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.

Avg. Annual Salary $98,430
Avg. Hourly Wage $47.32
Available Jobs (US) 3,282,010
Job Title & Hierarchy Code (SOC) Registered Nurses #29-1141
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Registered Nurses”

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Core Skills & Abilities

  • Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.

  • Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.

  • Modify patient treatment plans as indicated by patients' responses and conditions.

  • Prepare patients for and assist with examinations or treatments.

  • Monitor all aspects of patient care, including diet and physical activity.

  • Administer medications to patients and monitor patients for reactions or side effects.

  • Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.

  • Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.

  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.

  • Maintain accurate, detailed reports and records.

  • Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.

  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

  • Conduct specified laboratory tests.

  • Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.

  • Inform physician of patient's condition during anesthesia.

  • Record patients' medical information and vital signs.

  • Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.

  • Work with individuals, groups, or families to plan or implement programs designed to improve the overall health of communities.

  • Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

  • Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.

  • Monitor, record, and report symptoms or changes in patients' conditions.

  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.

  • Administer local, inhalation, intravenous, or other anesthetics.

  • Provide or arrange for training or instruction of auxiliary personnel or students.

  • Refer students or patients to specialized health resources or community agencies furnishing assistance.

  • Engage in research activities related to nursing.

  • Observe nurses and visit patients to ensure proper nursing care.

Technologies & Software

  • Per-Se Technologies ORSOS One-Call
  • Henry Schein Dentrix
  • DoctorsPartner EMR
  • Apache Spark
  • ChatGPT (OpenAI)
  • FaceTime
  • Amboss AI
  • Glass AI
  • YouTube
  • Microsoft Word
  • QuadraMed Affinity Healthcare Information System
  • Microsoft SharePoint
  • Kimi (Moonshot AI)
  • Qwen (Alibaba)
  • Diagnostic and procedural coding software
  • Mistral (Mistral AI)
  • Microsoft Windows
  • Drug guide software
  • Allscripts healthcare automation software
  • Allscripts Sunrise
  • Database software
  • Microsoft Project
  • Llama (Meta)
  • eClinicalWorks EHR software
  • Google Drive
  • Epic Systems
  • Microsoft PowerPoint
  • Medical condition coding software
  • Microsoft Outlook
  • Human resource management software HRMS
  • Prognosis Innovation Healthcare ChartAccess
  • Grok (xAI)
  • Abridge
  • Google Docs
  • PointClickCare healthcare software
  • Microsoft Access
  • Medical procedure coding software
  • Electronic medical record EMR software
  • Microsoft Exchange
  • HMS
  • Nova (Amazon)
  • DeepSeek
  • IBM Notes
  • LinkedIn
  • FileMaker Pro
  • Claude (Anthropic)
  • Siemens SIENET Sky
  • MEDITECH software
  • Healthcare common procedure coding system HCPCS
  • Microsoft Office software
  • PCC EHR
  • Nuance DAX (Microsoft)
  • Gemini for Workspace
  • Gemini (Google)
  • Data entry software
  • Kronos Workforce Timekeeper
  • Epic AI
  • Oracle Taleo
  • Nabla Copilot
  • Microsoft Excel
  • Perplexity AI
  • Bilimeters
  • Lukens traps
  • Nasal cannulas
  • Fetal scalp electrodes
  • Tracheal suctioning equipment
  • Transcutaneous electric nerve stimulation TENS equipment
  • Percussion hammers
  • Heelstick blood sampling equipment
  • Urinary catheters
  • Intracranial pressure monitors
  • Cervical collars
  • Intramuscular needles
  • Evacuated blood collection tubes
  • Umbilical catheters
  • Vest restraints
  • Arterial blood gas testing equipment
  • Phaco consoles
  • Telemetry units
  • Swab dryers
  • Intravenous syringe pumps
  • Anti-embolism elastic stockings
  • Patient controlled analgesia PCA pumps
  • Pocket personal computers PC
  • Ventimasks
  • Glucose testing equipment
  • Occlusion clamps
  • Insulin pumps
  • Arterial line catheters
  • Walkers
  • Suction equipment
  • Pulmonary artery catheters
  • Hyper/hypothermia blankets
  • Venous oxygen saturation SVO2 monitors
  • Audiometers
  • Titmus vision screeners
  • Bladder irrigation equipment
  • Capillary glucose monitors
  • Leather restraints
  • Levine tubes
  • Loop electrosurgical excision procedure LEEP equipment
  • Manually operated oxygen supply resuscitators
  • Ventilators
  • Medical tuning forks
  • Apnea monitors
  • Autotransfusion systems
  • Computerized electrocardiography EKG and hemodynamic monitoring systems
  • Colonoscopy equipment
  • Intravenous IV equipment
  • Gait belts
  • Infant warmers
  • Epidural pumps
  • Tablet computers
  • Medical encyclopedias
  • Defibrillators
  • Laryngoscope blades
  • Intravenous IV tubing
  • Crutches
  • Splints
  • Retractors
  • Oxygen tanks
  • Mechanical stethoscopes
  • Traction equipment
  • Endotracheal ET tubes
  • Electrocardiography EKG units
  • Surgical lights
  • Hemovac drains
  • Flexible sigmoidoscopes
  • T-pieces with aerosol
  • Ventricular assist devices VAD
  • Infant security sensors
  • Blood collection needles
  • Blood warming equipment
  • Lower extremity prosthetic devices
  • Subcutaneous hypodermic needles
  • Colposcopes
  • Reflex hammers
  • Mobile medical services spine boards
  • Snellen eye charts
  • Partial masks
  • Torso immobilizers
  • Straight hemostats
  • Balanced suspension traction equipment
  • Double lumen catheters
  • Suture needles
  • Heparin locks
  • Urine analysis equipment
  • Epidural catheters
  • Peripheral intravenous IV locks
  • Infusion control devices
  • Autoclaves
  • Photopheresis systems
  • Notebook computers
  • Suture removal kits
  • Upper extremity prosthetic devices
  • Continuous enteral feeding equipment
  • Limb restraints
  • Urinalysis test strips
  • Triple lumen catheters
  • Manometers
  • Non-rebreather masks
  • Hospital beds
  • Electrosurgical devices
  • Cardiac monitors
  • Chemotherapy spill kits
  • Scalpels
  • Tuberculosis TB skin test equipment
  • Phototherapy equipment
  • Cooling blankets
  • Doppler pulse measurement devices
  • Angiocaths
  • Meconium aspirators
  • Telemedicine equipment
  • Nebulizers
  • Overhead clinical trapezes
  • Staple removers
  • Nasogastric tubes
  • Cardiac monitor electrodes
  • Automated medicine dispensing equipment
  • Jackson-Pratt drains
  • Peripheral angiocaths
  • Bilevel positive airway pressure BiPAP ventilators
  • Isolettes
  • One-way valve protective shields
  • Mechanical lift devices
  • Bed scales
  • Suture needleholders
  • Single lumen catheters
  • Pleuravacs
  • Oral suctioning equipment
  • Surgical clamps
  • Tourniquets
  • Personal computers
  • Gastrointestinal GI endoscopes
  • Curved hemostats
  • Intra-aortic balloon pumps IABP
  • Syringes
  • Nasal suctioning equipment
  • Pelvic traction equipment
  • Cervical traction equipment
  • Canes
  • Laser printers
  • Tracheostomy collars
  • Grounding pads
  • Hemostats
  • Centrifuges
  • Lancets
  • Bag-valve masks
  • Rape kits
  • Intubation stylets
  • Otoscopes
  • Peripheral butterflys
  • Oxygen administration equipment
  • Mayo trays
  • Incentive spirometers
  • Enema equipment
  • Aqua K pads
  • Bucks traction equipment
  • Flash sterilizers
  • Continuous passive motion CPM machines
  • Surgical drapes
  • Pulse oximeters
  • Oxygen flowmeters
  • Continuous positive airway pressure CPAP ventilators
  • Electronic blood pressure monitors
  • Manual resuscitation bags
  • Russell's traction equipment
  • Pacemakers
  • Intermittent enteral feeding equipment
  • Manual blood pressure monitors
  • Fetal monitors
  • Infusion pump enteral feeding tubes
  • Pelvic specula
  • Transport cardiac monitors
  • Oxygen regulators
  • Sequential compression devices
  • Head immobilizers
  • Skin traction equipment
  • Phaco apparatus
  • Binocular light compound microscopes
  • Vacuum extractors
  • Oxyhoods
  • Patient lifters

Alternative Job Titles