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Automation Risk Analysis

Will “Telephone Triage Nurse” be Automated?

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AI Exposure Risk

54%

“Telephone Triage Nurse” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 54% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Telephone Triage Nurse” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Registered Nurses, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.

Avg. Annual Salary $98,430
Avg. Hourly Wage $47.32
Available Jobs (US) 3,282,010
Job Title & Hierarchy Code (SOC) Registered Nurses #29-1141
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Registered Nurses”

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Core Skills & Abilities

  • Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.

  • Engage in research activities related to nursing.

  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.

  • Work with individuals, groups, or families to plan or implement programs designed to improve the overall health of communities.

  • Maintain accurate, detailed reports and records.

  • Refer students or patients to specialized health resources or community agencies furnishing assistance.

  • Administer local, inhalation, intravenous, or other anesthetics.

  • Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.

  • Inform physician of patient's condition during anesthesia.

  • Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.

  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.

  • Prepare patients for and assist with examinations or treatments.

  • Provide or arrange for training or instruction of auxiliary personnel or students.

  • Observe nurses and visit patients to ensure proper nursing care.

  • Monitor, record, and report symptoms or changes in patients' conditions.

  • Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.

  • Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.

  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

  • Conduct specified laboratory tests.

  • Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.

  • Modify patient treatment plans as indicated by patients' responses and conditions.

  • Administer medications to patients and monitor patients for reactions or side effects.

  • Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.

  • Record patients' medical information and vital signs.

  • Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

  • Monitor all aspects of patient care, including diet and physical activity.

  • Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.

Technologies & Software

  • Allscripts healthcare automation software
  • Glass AI
  • DoctorsPartner EMR
  • YouTube
  • Medical condition coding software
  • Nuance DAX (Microsoft)
  • IBM Notes
  • Diagnostic and procedural coding software
  • Grok (xAI)
  • Gemini for Workspace
  • eClinicalWorks EHR software
  • Kimi (Moonshot AI)
  • Human resource management software HRMS
  • HMS
  • Data entry software
  • Drug guide software
  • Microsoft Word
  • Microsoft Access
  • Perplexity AI
  • QuadraMed Affinity Healthcare Information System
  • Amboss AI
  • MEDITECH software
  • Nabla Copilot
  • Google Drive
  • Microsoft Windows
  • Apache Spark
  • Nova (Amazon)
  • FaceTime
  • PointClickCare healthcare software
  • Healthcare common procedure coding system HCPCS
  • Electronic medical record EMR software
  • Claude (Anthropic)
  • Microsoft Project
  • Medical procedure coding software
  • Siemens SIENET Sky
  • Microsoft Office software
  • DeepSeek
  • Abridge
  • Oracle Taleo
  • Allscripts Sunrise
  • Kronos Workforce Timekeeper
  • Gemini (Google)
  • Llama (Meta)
  • FileMaker Pro
  • Database software
  • LinkedIn
  • Microsoft SharePoint
  • Epic Systems
  • Microsoft Outlook
  • Microsoft Exchange
  • Prognosis Innovation Healthcare ChartAccess
  • Google Docs
  • Henry Schein Dentrix
  • Microsoft Excel
  • Qwen (Alibaba)
  • Mistral (Mistral AI)
  • Microsoft PowerPoint
  • ChatGPT (OpenAI)
  • PCC EHR
  • Epic AI
  • Per-Se Technologies ORSOS One-Call
  • Computerized electrocardiography EKG and hemodynamic monitoring systems
  • Syringes
  • Ventilators
  • Cardiac monitor electrodes
  • Autoclaves
  • Suction equipment
  • Bucks traction equipment
  • Suture needles
  • Automated medicine dispensing equipment
  • Cervical traction equipment
  • Surgical lights
  • Pocket personal computers PC
  • Nasogastric tubes
  • Vest restraints
  • Suture removal kits
  • Lancets
  • Arterial line catheters
  • Bed scales
  • Mechanical lift devices
  • Retractors
  • Patient controlled analgesia PCA pumps
  • Cooling blankets
  • Torso immobilizers
  • Curved hemostats
  • Tuberculosis TB skin test equipment
  • Leather restraints
  • Oxygen administration equipment
  • Cardiac monitors
  • Cervical collars
  • Hemovac drains
  • Intra-aortic balloon pumps IABP
  • Loop electrosurgical excision procedure LEEP equipment
  • Continuous positive airway pressure CPAP ventilators
  • Swab dryers
  • Tracheostomy collars
  • Skin traction equipment
  • Apnea monitors
  • Urinalysis test strips
  • Walkers
  • Oxygen tanks
  • Evacuated blood collection tubes
  • Splints
  • Capillary glucose monitors
  • Lukens traps
  • Blood warming equipment
  • Surgical clamps
  • Hemostats
  • Fetal scalp electrodes
  • Tourniquets
  • Triple lumen catheters
  • T-pieces with aerosol
  • Infusion pump enteral feeding tubes
  • Ventricular assist devices VAD
  • Nebulizers
  • Bag-valve masks
  • Glucose testing equipment
  • Suture needleholders
  • Infant security sensors
  • Single lumen catheters
  • Umbilical catheters
  • Defibrillators
  • Electrosurgical devices
  • Meconium aspirators
  • Intramuscular needles
  • Epidural pumps
  • Pleuravacs
  • Fetal monitors
  • Pacemakers
  • Russell's traction equipment
  • Angiocaths
  • Centrifuges
  • Percussion hammers
  • Grounding pads
  • Upper extremity prosthetic devices
  • Epidural catheters
  • Tablet computers
  • Peripheral angiocaths
  • Phototherapy equipment
  • Mechanical stethoscopes
  • Peripheral intravenous IV locks
  • Oxygen flowmeters
  • Arterial blood gas testing equipment
  • Tracheal suctioning equipment
  • Heelstick blood sampling equipment
  • Urine analysis equipment
  • Otoscopes
  • One-way valve protective shields
  • Jackson-Pratt drains
  • Personal computers
  • Transport cardiac monitors
  • Infant warmers
  • Enema equipment
  • Colonoscopy equipment
  • Pelvic traction equipment
  • Hospital beds
  • Endotracheal ET tubes
  • Hyper/hypothermia blankets
  • Blood collection needles
  • Insulin pumps
  • Lower extremity prosthetic devices
  • Titmus vision screeners
  • Telemetry units
  • Intravenous syringe pumps
  • Manually operated oxygen supply resuscitators
  • Isolettes
  • Reflex hammers
  • Non-rebreather masks
  • Straight hemostats
  • Continuous enteral feeding equipment
  • Mobile medical services spine boards
  • Manometers
  • Levine tubes
  • Phaco consoles
  • Bilimeters
  • Flash sterilizers
  • Pulmonary artery catheters
  • Intermittent enteral feeding equipment
  • Pulse oximeters
  • Gastrointestinal GI endoscopes
  • Bilevel positive airway pressure BiPAP ventilators
  • Rape kits
  • Chemotherapy spill kits
  • Scalpels
  • Oxyhoods
  • Ventimasks
  • Limb restraints
  • Phaco apparatus
  • Pelvic specula
  • Transcutaneous electric nerve stimulation TENS equipment
  • Mayo trays
  • Infusion control devices
  • Urinary catheters
  • Sequential compression devices
  • Manual blood pressure monitors
  • Oxygen regulators
  • Staple removers
  • Heparin locks
  • Medical encyclopedias
  • Notebook computers
  • Telemedicine equipment
  • Intracranial pressure monitors
  • Audiometers
  • Nasal cannulas
  • Crutches
  • Traction equipment
  • Overhead clinical trapezes
  • Intravenous IV equipment
  • Canes
  • Doppler pulse measurement devices
  • Occlusion clamps
  • Continuous passive motion CPM machines
  • Venous oxygen saturation SVO2 monitors
  • Anti-embolism elastic stockings
  • Oral suctioning equipment
  • Gait belts
  • Peripheral butterflys
  • Manual resuscitation bags
  • Electrocardiography EKG units
  • Intubation stylets
  • Binocular light compound microscopes
  • Intravenous IV tubing
  • Laryngoscope blades
  • Laser printers
  • Flexible sigmoidoscopes
  • Incentive spirometers
  • Balanced suspension traction equipment
  • Subcutaneous hypodermic needles
  • Surgical drapes
  • Bladder irrigation equipment
  • Head immobilizers
  • Patient lifters
  • Vacuum extractors
  • Colposcopes
  • Medical tuning forks
  • Snellen eye charts
  • Aqua K pads
  • Nasal suctioning equipment
  • Double lumen catheters
  • Photopheresis systems
  • Autotransfusion systems
  • Electronic blood pressure monitors
  • Partial masks

Alternative Job Titles