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Automation Risk Analysis

Will “Telephone Triage Nurse” be Automated?

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AI Exposure Risk

54%

“Telephone Triage Nurse” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 54% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Telephone Triage Nurse” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Registered Nurses, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.

Avg. Annual Salary $98,430
Avg. Hourly Wage $47.32
Available Jobs (US) 3,282,010
Job Title & Hierarchy Code (SOC) Registered Nurses #29-1141
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Registered Nurses”

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Core Skills & Abilities

  • Observe nurses and visit patients to ensure proper nursing care.

  • Engage in research activities related to nursing.

  • Prepare patients for and assist with examinations or treatments.

  • Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.

  • Refer students or patients to specialized health resources or community agencies furnishing assistance.

  • Administer local, inhalation, intravenous, or other anesthetics.

  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.

  • Conduct specified laboratory tests.

  • Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.

  • Inform physician of patient's condition during anesthesia.

  • Provide or arrange for training or instruction of auxiliary personnel or students.

  • Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.

  • Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.

  • Modify patient treatment plans as indicated by patients' responses and conditions.

  • Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

  • Maintain accurate, detailed reports and records.

  • Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.

  • Administer medications to patients and monitor patients for reactions or side effects.

  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.

  • Record patients' medical information and vital signs.

  • Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.

  • Work with individuals, groups, or families to plan or implement programs designed to improve the overall health of communities.

  • Monitor all aspects of patient care, including diet and physical activity.

  • Monitor, record, and report symptoms or changes in patients' conditions.

  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

  • Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.

  • Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.

Technologies & Software

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  • Nuance DAX (Microsoft)
  • ChatGPT (OpenAI)
  • Apache Spark
  • Microsoft SharePoint
  • Epic AI
  • Per-Se Technologies ORSOS One-Call
  • Diagnostic and procedural coding software
  • Abridge
  • Database software
  • Gemini for Workspace
  • Microsoft Access
  • Llama (Meta)
  • Mistral (Mistral AI)
  • Data entry software
  • PointClickCare healthcare software
  • Human resource management software HRMS
  • Microsoft Project
  • Oracle Taleo
  • eClinicalWorks EHR software
  • Kimi (Moonshot AI)
  • Medical procedure coding software
  • Medical condition coding software
  • Kronos Workforce Timekeeper
  • DoctorsPartner EMR
  • Henry Schein Dentrix
  • Microsoft PowerPoint
  • DeepSeek
  • Prognosis Innovation Healthcare ChartAccess
  • Microsoft Exchange
  • Claude (Anthropic)
  • Nabla Copilot
  • Electronic medical record EMR software
  • Microsoft Word
  • Microsoft Outlook
  • Allscripts Sunrise
  • Google Docs
  • Grok (xAI)
  • Gemini (Google)
  • Siemens SIENET Sky
  • LinkedIn
  • QuadraMed Affinity Healthcare Information System
  • YouTube
  • Microsoft Excel
  • Nova (Amazon)
  • Allscripts healthcare automation software
  • Healthcare common procedure coding system HCPCS
  • Google Drive
  • Microsoft Office software
  • FaceTime
  • MEDITECH software
  • Drug guide software
  • PCC EHR
  • Qwen (Alibaba)
  • Perplexity AI
  • Epic Systems
  • HMS
  • FileMaker Pro
  • Glass AI
  • Mechanical lift devices
  • Hospital beds
  • Evacuated blood collection tubes
  • Autoclaves
  • Upper extremity prosthetic devices
  • Single lumen catheters
  • Leather restraints
  • Sequential compression devices
  • Urinalysis test strips
  • Phaco consoles
  • Pleuravacs
  • Partial masks
  • Venous oxygen saturation SVO2 monitors
  • Colposcopes
  • Oral suctioning equipment
  • Splints
  • Binocular light compound microscopes
  • Manual blood pressure monitors
  • Notebook computers
  • Hemostats
  • Otoscopes
  • Bilimeters
  • Hyper/hypothermia blankets
  • Overhead clinical trapezes
  • Intravenous IV equipment
  • Cardiac monitor electrodes
  • Nasal cannulas
  • Laryngoscope blades
  • Limb restraints
  • T-pieces with aerosol
  • Transcutaneous electric nerve stimulation TENS equipment
  • Flexible sigmoidoscopes
  • Lukens traps
  • Staple removers
  • Torso immobilizers
  • Subcutaneous hypodermic needles
  • Surgical lights
  • Urine analysis equipment
  • Gastrointestinal GI endoscopes
  • Intramuscular needles
  • Skin traction equipment
  • Glucose testing equipment
  • Defibrillators
  • Capillary glucose monitors
  • Meconium aspirators
  • Jackson-Pratt drains
  • Nasal suctioning equipment
  • Mayo trays
  • Bucks traction equipment
  • Grounding pads
  • Continuous positive airway pressure CPAP ventilators
  • Electrosurgical devices
  • Arterial line catheters
  • Centrifuges
  • Tuberculosis TB skin test equipment
  • Colonoscopy equipment
  • Chemotherapy spill kits
  • Patient controlled analgesia PCA pumps
  • Levine tubes
  • Lower extremity prosthetic devices
  • Oxyhoods
  • Ventimasks
  • Infusion pump enteral feeding tubes
  • Vacuum extractors
  • Curved hemostats
  • Bed scales
  • Crutches
  • Urinary catheters
  • Reflex hammers
  • Pulmonary artery catheters
  • Rape kits
  • Pulse oximeters
  • Angiocaths
  • Bladder irrigation equipment
  • Electrocardiography EKG units
  • Cooling blankets
  • Heelstick blood sampling equipment
  • Medical encyclopedias
  • Suction equipment
  • Russell's traction equipment
  • Tracheostomy collars
  • Cardiac monitors
  • Gait belts
  • Head immobilizers
  • Peripheral angiocaths
  • Pelvic specula
  • Medical tuning forks
  • Infant security sensors
  • Intravenous IV tubing
  • Peripheral intravenous IV locks
  • Nebulizers
  • Epidural pumps
  • Pocket personal computers PC
  • Arterial blood gas testing equipment
  • Transport cardiac monitors
  • Blood collection needles
  • Double lumen catheters
  • Snellen eye charts
  • Oxygen tanks
  • Apnea monitors
  • Lancets
  • One-way valve protective shields
  • Continuous enteral feeding equipment
  • Mobile medical services spine boards
  • Intravenous syringe pumps
  • Mechanical stethoscopes
  • Pelvic traction equipment
  • Intra-aortic balloon pumps IABP
  • Photopheresis systems
  • Cervical collars
  • Straight hemostats
  • Manometers
  • Occlusion clamps
  • Cervical traction equipment
  • Ventilators
  • Infant warmers
  • Phototherapy equipment
  • Suture needleholders
  • Bag-valve masks
  • Intermittent enteral feeding equipment
  • Intracranial pressure monitors
  • Telemedicine equipment
  • Titmus vision screeners
  • Manual resuscitation bags
  • Traction equipment
  • Umbilical catheters
  • Isolettes
  • Phaco apparatus
  • Retractors
  • Vest restraints
  • Blood warming equipment
  • Hemovac drains
  • Heparin locks
  • Infusion control devices
  • Surgical clamps
  • Laser printers
  • Scalpels
  • Non-rebreather masks
  • Oxygen flowmeters
  • Oxygen regulators
  • Anti-embolism elastic stockings
  • Endotracheal ET tubes
  • Bilevel positive airway pressure BiPAP ventilators
  • Aqua K pads
  • Telemetry units
  • Triple lumen catheters
  • Surgical drapes
  • Tablet computers
  • Suture removal kits
  • Flash sterilizers
  • Loop electrosurgical excision procedure LEEP equipment
  • Swab dryers
  • Peripheral butterflys
  • Doppler pulse measurement devices
  • Enema equipment
  • Insulin pumps
  • Pacemakers
  • Canes
  • Percussion hammers
  • Suture needles
  • Automated medicine dispensing equipment
  • Autotransfusion systems
  • Patient lifters
  • Manually operated oxygen supply resuscitators
  • Walkers
  • Fetal scalp electrodes
  • Syringes
  • Personal computers
  • Epidural catheters
  • Computerized electrocardiography EKG and hemodynamic monitoring systems
  • Tourniquets
  • Continuous passive motion CPM machines
  • Electronic blood pressure monitors
  • Ventricular assist devices VAD
  • Incentive spirometers
  • Oxygen administration equipment
  • Tracheal suctioning equipment
  • Balanced suspension traction equipment
  • Audiometers
  • Intubation stylets
  • Fetal monitors
  • Nasogastric tubes

Alternative Job Titles