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Automation Risk Analysis

Will “Telephone Triage Nurse” be Automated?

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AI Exposure Risk

54%

“Telephone Triage Nurse” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 54% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Telephone Triage Nurse” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Registered Nurses, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.

Avg. Annual Salary $98,430
Avg. Hourly Wage $47.32
Available Jobs (US) 3,282,010
Job Title & Hierarchy Code (SOC) Registered Nurses #29-1141
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Registered Nurses”

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Core Skills & Abilities

  • Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.

  • Prepare patients for and assist with examinations or treatments.

  • Monitor all aspects of patient care, including diet and physical activity.

  • Observe nurses and visit patients to ensure proper nursing care.

  • Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.

  • Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.

  • Refer students or patients to specialized health resources or community agencies furnishing assistance.

  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.

  • Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.

  • Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.

  • Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

  • Inform physician of patient's condition during anesthesia.

  • Engage in research activities related to nursing.

  • Administer medications to patients and monitor patients for reactions or side effects.

  • Conduct specified laboratory tests.

  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

  • Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.

  • Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.

  • Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.

  • Provide or arrange for training or instruction of auxiliary personnel or students.

  • Administer local, inhalation, intravenous, or other anesthetics.

  • Maintain accurate, detailed reports and records.

  • Modify patient treatment plans as indicated by patients' responses and conditions.

  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.

  • Monitor, record, and report symptoms or changes in patients' conditions.

  • Work with individuals, groups, or families to plan or implement programs designed to improve the overall health of communities.

  • Record patients' medical information and vital signs.

Technologies & Software

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  • Perplexity AI
  • DeepSeek
  • Medical condition coding software
  • Data entry software
  • PointClickCare healthcare software
  • Siemens SIENET Sky
  • Nabla Copilot
  • Microsoft Access
  • Drug guide software
  • Microsoft Outlook
  • Database software
  • YouTube
  • Medical procedure coding software
  • Grok (xAI)
  • Amboss AI
  • Gemini (Google)
  • Nuance DAX (Microsoft)
  • Microsoft Windows
  • DoctorsPartner EMR
  • Oracle Taleo
  • Allscripts healthcare automation software
  • Nova (Amazon)
  • Google Drive
  • eClinicalWorks EHR software
  • Epic Systems
  • Microsoft Office software
  • FaceTime
  • Healthcare common procedure coding system HCPCS
  • Human resource management software HRMS
  • Claude (Anthropic)
  • Abridge
  • Kronos Workforce Timekeeper
  • Electronic medical record EMR software
  • HMS
  • Mistral (Mistral AI)
  • Google Docs
  • PCC EHR
  • Microsoft Excel
  • Microsoft Word
  • Qwen (Alibaba)
  • Apache Spark
  • Per-Se Technologies ORSOS One-Call
  • MEDITECH software
  • Glass AI
  • LinkedIn
  • IBM Notes
  • Microsoft PowerPoint
  • ChatGPT (OpenAI)
  • Microsoft Exchange
  • QuadraMed Affinity Healthcare Information System
  • Prognosis Innovation Healthcare ChartAccess
  • Henry Schein Dentrix
  • Fetal scalp electrodes
  • Scalpels
  • Apnea monitors
  • Retractors
  • Epidural catheters
  • Single lumen catheters
  • One-way valve protective shields
  • Intermittent enteral feeding equipment
  • Electronic blood pressure monitors
  • Insulin pumps
  • Crutches
  • Hemovac drains
  • Ventricular assist devices VAD
  • Aqua K pads
  • Rape kits
  • Tourniquets
  • Grounding pads
  • Lancets
  • Binocular light compound microscopes
  • Ventimasks
  • Cervical collars
  • Electrocardiography EKG units
  • Mechanical lift devices
  • Tablet computers
  • Surgical drapes
  • Reflex hammers
  • Notebook computers
  • Torso immobilizers
  • Suture removal kits
  • Snellen eye charts
  • Heelstick blood sampling equipment
  • Continuous positive airway pressure CPAP ventilators
  • Straight hemostats
  • Transport cardiac monitors
  • Autoclaves
  • Patient controlled analgesia PCA pumps
  • Subcutaneous hypodermic needles
  • Flexible sigmoidoscopes
  • Centrifuges
  • Bilevel positive airway pressure BiPAP ventilators
  • Pacemakers
  • Colonoscopy equipment
  • Blood warming equipment
  • Capillary glucose monitors
  • Intracranial pressure monitors
  • Head immobilizers
  • Infant security sensors
  • Manually operated oxygen supply resuscitators
  • Oxygen flowmeters
  • Ventilators
  • Oxygen tanks
  • Continuous passive motion CPM machines
  • Pleuravacs
  • Bladder irrigation equipment
  • Enema equipment
  • Isolettes
  • Peripheral angiocaths
  • Intramuscular needles
  • Suction equipment
  • Hyper/hypothermia blankets
  • Computerized electrocardiography EKG and hemodynamic monitoring systems
  • Oxygen administration equipment
  • T-pieces with aerosol
  • Canes
  • Anti-embolism elastic stockings
  • Tuberculosis TB skin test equipment
  • Nasal cannulas
  • Suture needleholders
  • Photopheresis systems
  • Sequential compression devices
  • Incentive spirometers
  • Non-rebreather masks
  • Medical tuning forks
  • Vacuum extractors
  • Medical encyclopedias
  • Surgical clamps
  • Hemostats
  • Arterial blood gas testing equipment
  • Pulse oximeters
  • Manual blood pressure monitors
  • Oral suctioning equipment
  • Pocket personal computers PC
  • Peripheral butterflys
  • Curved hemostats
  • Intravenous syringe pumps
  • Colposcopes
  • Urine analysis equipment
  • Mechanical stethoscopes
  • Pulmonary artery catheters
  • Surgical lights
  • Cooling blankets
  • Titmus vision screeners
  • Arterial line catheters
  • Angiocaths
  • Triple lumen catheters
  • Heparin locks
  • Infusion control devices
  • Bilimeters
  • Gastrointestinal GI endoscopes
  • Telemetry units
  • Mayo trays
  • Continuous enteral feeding equipment
  • Blood collection needles
  • Automated medicine dispensing equipment
  • Infant warmers
  • Cervical traction equipment
  • Staple removers
  • Evacuated blood collection tubes
  • Tracheal suctioning equipment
  • Urinalysis test strips
  • Lukens traps
  • Chemotherapy spill kits
  • Cardiac monitor electrodes
  • Nasogastric tubes
  • Manual resuscitation bags
  • Pelvic traction equipment
  • Laser printers
  • Meconium aspirators
  • Endotracheal ET tubes
  • Fetal monitors
  • Tracheostomy collars
  • Epidural pumps
  • Transcutaneous electric nerve stimulation TENS equipment
  • Gait belts
  • Overhead clinical trapezes
  • Personal computers
  • Otoscopes
  • Infusion pump enteral feeding tubes
  • Leather restraints
  • Partial masks
  • Doppler pulse measurement devices
  • Oxyhoods
  • Nasal suctioning equipment
  • Flash sterilizers
  • Splints
  • Intravenous IV equipment
  • Intravenous IV tubing
  • Umbilical catheters
  • Urinary catheters
  • Loop electrosurgical excision procedure LEEP equipment
  • Peripheral intravenous IV locks
  • Jackson-Pratt drains
  • Walkers
  • Vest restraints
  • Swab dryers
  • Phaco consoles
  • Glucose testing equipment
  • Syringes
  • Balanced suspension traction equipment
  • Upper extremity prosthetic devices
  • Patient lifters
  • Autotransfusion systems
  • Cardiac monitors
  • Intra-aortic balloon pumps IABP
  • Audiometers
  • Oxygen regulators
  • Manometers
  • Limb restraints
  • Traction equipment
  • Nebulizers
  • Lower extremity prosthetic devices
  • Double lumen catheters
  • Percussion hammers
  • Skin traction equipment
  • Telemedicine equipment
  • Hospital beds
  • Pelvic specula
  • Defibrillators
  • Levine tubes
  • Russell's traction equipment
  • Venous oxygen saturation SVO2 monitors
  • Bucks traction equipment
  • Suture needles
  • Phaco apparatus
  • Intubation stylets
  • Laryngoscope blades
  • Bed scales
  • Electrosurgical devices
  • Occlusion clamps
  • Phototherapy equipment
  • Bag-valve masks
  • Mobile medical services spine boards

Alternative Job Titles