Will “Passport Support Associate” be Automated?

Core Skills & Abilities

• Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.

• Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.

• Collect samples of merchandise for examination, appraisal, or testing.

• Testify regarding decisions at immigration appeals or in federal court.

• Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.

• Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.

• Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.

• Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.

• Determine duty and taxes to be paid on goods.

• Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.

• Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.