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Automation Risk Analysis

Will “Club Waiter” be Automated?

Historical Context: Oxford Study (2013)

Ranked #592 of 702. Estimated risk: 94.0%

Directly assessed by researchers as unlikely to be automatable
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AI Exposure Risk

40%

“Club Waiter” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 40% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

42%

“Club Waiter” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 42% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Waiters and Waitresses, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Take orders and serve food and beverages to patrons at tables in dining establishment.

Avg. Annual Salary $38,360
Avg. Hourly Wage $18.44
Available Jobs (US) 2,302,690
Job Title & Hierarchy Code (SOC) Waiters and Waitresses #35-3031
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Waiters and Waitresses”

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Core Skills & Abilities

  • Provide guests with information about local areas, including directions.

  • Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

  • Escort customers to their tables.

  • Present menus to patrons and answer questions about menu items, making recommendations upon request.

  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

  • Garnish and decorate dishes in preparation for serving.

  • Describe and recommend wines to customers.

  • Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.

  • Stock service areas with supplies such as coffee, food, tableware, and linens.

  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.

  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.

  • Explain how various menu items are prepared, describing ingredients and cooking methods.

  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

  • Collect payments from customers.

  • Prepare checks that itemize and total meal costs and sales taxes.

  • Clean tables or counters after patrons have finished dining.

  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

  • Inform customers of daily specials.

  • Take orders from patrons for food or beverages.

Technologies & Software

  • MICROS Systems HSI Profits Series
  • Intuit QuickBooks Point of Sale
  • Compris software
  • Gemini for Workspace
  • NCR NeighborhoodPOS
  • Flippy (Miso Robotics)
  • NCR Advanced Checkout Solution
  • ChatGPT (OpenAI)
  • Compris Advanced Manager's Workstation
  • Toast AI
  • Blink
  • The General Store
  • Hospitality Control Solutions Aloha Point-of-Sale
  • Point of sale POS software
  • Facebook
  • Touch screen monitors
  • Point of sale POS terminals
  • Portable bar code scanners
  • Carving knives
  • Alphanumeric paging equipment
  • Personal digital assistants PDA
  • Cash registers
  • Point of sale POS printers
  • Point of service workstations
  • Credit card processing machines