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Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
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Issue supplies and equipment to workers.
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Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
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Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
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Confer with staff to resolve performance and personnel problems, and to discuss company policies.
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Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
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Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
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Inspect and evaluate the physical condition of facilities to determine the type of work required.
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Perform or assist with cleaning duties as necessary.
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Recommend changes that could improve service and increase operational efficiency.
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Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
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Maintain required records of work hours, budgets, payrolls, and other information.
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Perform financial tasks, such as estimating costs and preparing and managing budgets.
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Plan and prepare employee work schedules.
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Establish and implement operational standards and procedures for the departments supervised.
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Check and maintain equipment to ensure that it is in working order.
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Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
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Direct activities for stopping the spread of infections in facilities, such as hospitals.
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Select and order or purchase new equipment, supplies, or furnishings.
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Screen job applicants, and hire new employees.
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Instruct staff in work policies and procedures, and the use and maintenance of equipment.
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Inventory stock to ensure that supplies and equipment are available in adequate amounts.
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Inspect work performed to ensure that it meets specifications and established standards.
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Investigate complaints about service and equipment, and take corrective action.
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Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
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Perform grounds maintenance tasks, such as removing snow and mowing the lawn.