Will “Adult Family Home Program Manager” be Automated?

Core Skills & Abilities

• Inform workers about interests or special needs of specific groups.

• Recruit and hire staff members.

• Arrange worker breaks to ensure services are adequately staffed throughout each shift.

• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

• Participate in continuing education to stay abreast of industry trends and developments.

• Direct marketing, advertising, or other customer recruitment efforts.

• Requisition necessary supplies, equipment, or services.

• Direct or coordinate the activities of workers, such as hotel staff or hair stylists.

• Investigate employee complaints and resolve problems following management rules and regulations.

• Apply customer feedback to service improvement efforts.

• Resolve customer complaints regarding worker performance or services rendered.

• Take disciplinary action to address performance problems.

• Meet with managers or other supervisors to stay informed of changes affecting operations.

• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

• Train workers in proper operational procedures and functions and explain company policies.

• Inform management about problems, such as employee disputes.