Will “Door Captain” be Automated?

Core Skills & Abilities

• Search for lost articles or for parents of lost children.

• Refuse admittance to undesirable persons or persons without tickets or passes.

• Settle seating disputes or help solve other customer concerns.

• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

• Work with others to change advertising displays.

• Schedule or manage staff, such as volunteer usher corps.

• Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.

• Give door checks to patrons who are temporarily leaving establishments.

• Guide patrons to exits or provide other instructions or assistance in case of emergency.

• Distribute programs to patrons.

• Page individuals wanted at the box office.

• Manage informational kiosks or displays of event signs or posters.

• Lead tours and answer visitors' questions about the exhibits.

• Manage inventory or sale of artist merchandise.

• Greet patrons attending entertainment events.

• Maintain order and ensure adherence to safety rules.

• Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.

• Assist patrons in finding seats, lighting the way with flashlights, if necessary.

• Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.

• Clean facilities.

• Provide assistance with patrons' special needs, such as helping those with wheelchairs.

• Count and record number of tickets collected.

• Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.