Will “House Attendant” be Automated?

Core Skills & Abilities

• Assist travelers and guests with disabilities.

• Page guests in hotel lobbies, dining rooms, or other areas.

• Complete baggage insurance forms.

• Act as part of the security team at transportation terminals, hotels, or similar establishments.

• Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.

• Pick up and return items for laundry and valet service.

• Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.

• Transport guests about premises and local areas, or arrange for transportation.

• Explain the operation of room features, such as locks, ventilation systems, and televisions.

• Deliver messages and room service orders, and run errands for guests.

• Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.

• Compute and complete charge slips for services rendered and maintain records.

• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.

• Maintain clean lobbies or entrance areas for travelers or guests.

• Greet incoming guests and escort them to their rooms.

• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.

• Receive and mark baggage by completing and attaching claim checks.