Will “Used Car Salesperson” be Automated?

Core Skills & Abilities

• Compute sales prices, total purchases, and receive and process cash or credit payment.

• Demonstrate use or operation of merchandise.

• Place special orders or call other stores to find desired items.

• Inventory stock and requisition new stock.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

• Maintain records related to sales.

• Answer questions regarding the store and its merchandise.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Estimate cost of repair or alteration of merchandise.

• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

• Help customers try on or fit merchandise.

• Greet customers and ascertain what each customer wants or needs.

• Describe merchandise and explain use, operation, and care of merchandise to customers.

• Exchange merchandise for customers and accept returns.

• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

• Prepare merchandise for purchase or rental.

• Estimate and quote trade-in allowances.

• Clean shelves, counters, and tables.

• Bag or package purchases and wrap gifts.

• Ticket, arrange, and display merchandise to promote sales.

• Estimate quantity and cost of merchandise required, such as paint or floor covering.

• Rent merchandise to customers.

• Prepare sales slips or sales contracts.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.