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Automation Risk Analysis

Will “Health Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Install bookkeeping systems and resolve system problems.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Technologies & Software

  • Infospectrum Quick Insure
  • GBS Agency Expert
  • Microsoft Excel
  • Insurance Technologies Corporation InsurancePro
  • HubSpot AI
  • Terrace Consulting AgencyInsight
  • Agency Master
  • Grok (xAI)
  • Insurance Systems WebWriter BackOffice
  • Gong.io
  • North American Software Associates Eclipse
  • CPU Tracker Software CPU Tracker
  • Hoffman Computer Systems Amsoft
  • Results International Systems Artius Suite
  • Insurance analysis software
  • Clari AI
  • Meta Business AI
  • Microsoft Office software
  • Insurance Technology Consultants WOW
  • Special Agent
  • Applied Systems Vision
  • Nova (Amazon)
  • Medical procedure coding software
  • DeepSeek
  • Insurance Technologies ForeSight Enterprise
  • Cygnus Software IncomeMax
  • GroupMe
  • Tritech Financial Systems General Insurance Management System GIMS
  • Llama (Meta)
  • AMS Services AMS Sagitta
  • Gemini for Workspace
  • Spreadsheet software
  • YouTube
  • LIDP Consulting Services The Administrator
  • Microsoft Outlook
  • CoVirt VirtGate
  • Underwriting software
  • Claude (Anthropic)
  • LogMeIn GoToMeeting
  • Qwen (Alibaba)
  • Drift (Conversational AI)
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  • Facebook
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  • Online Database Solutions Agent Intelligence
  • QuickQuote QuickFile Agency Management System
  • Scheduling software
  • Skywire Software Policyware
  • Applied Systems The Agency Manager
  • ChatGPT (OpenAI)
  • Kimi (Moonshot AI)
  • Advantage Information Systems The Agency Advantage
  • DORIS FILESERVERonline
  • Vulcan Solutions Vulcan Insurance
  • irs-aims MARS
  • Salesforce Einstein AI
  • Healthcare common procedure coding system HCPCS
  • Adobe After Effects
  • Customer relationship management CRM software
  • NaviSys Front Office
  • Word processing software
  • Napkin AI
  • Zoom
  • Insurance rating software
  • United Systems and Software Individual Life and Health Administration System
  • Web browser software
  • Tangle S Creations Your Insurance Office
  • Microsoft Windows
  • AMS Services AMS 360
  • Agency Software AgencyPro
  • G2X Agility:Insurance
  • Microsoft Word
  • Agency management software
  • Allied Financial Software Act4Advisors
  • InStar Orion
  • E-Z Data SmartOffice
  • Allstar Software Systems Kofax
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  • MI-Assistant MI Management System
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