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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Calculate premiums and establish payment method.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Install bookkeeping systems and resolve system problems.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Technologies & Software

  • Meta Business AI
  • Llama (Meta)
  • Drift (Conversational AI)
  • LinkedIn
  • AMS Services AMS Sagitta
  • Grok (xAI)
  • Customer relationship management CRM software
  • Tangle S Creations Your Insurance Office
  • YouTube
  • North American Software Associates Eclipse
  • DORIS FILESERVERonline
  • Zoom
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Claude (Anthropic)
  • FINEOS Insure
  • Gemini (Google)
  • Insurance Systems WebWriter BackOffice
  • Clari AI
  • ChatGPT (OpenAI)
  • Insurance analysis software
  • Qwen (Alibaba)
  • United Systems and Software Individual Life and Health Administration System
  • Allstar Software Systems Kofax
  • Adobe After Effects
  • Results International Systems Artius Suite
  • InStar Orion
  • CoVirt VirtGate
  • Kimi (Moonshot AI)
  • Gong.io
  • Applied Systems The Agency Manager
  • Word processing software
  • Underwriting software
  • Applied Systems Vision
  • Mistral (Mistral AI)
  • HubSpot AI
  • CPU Tracker Software CPU Tracker
  • Infospectrum Quick Insure
  • Healthcare common procedure coding system HCPCS
  • Insurance rating software
  • irs-aims MARS
  • GBS Agency Expert
  • MI-Assistant MI Management System
  • LogMeIn GoToMeeting
  • E-Z Data SmartOffice
  • Spreadsheet software
  • Agency Software AgencyPro
  • Benefits Technology Group SalesLogix
  • Scheduling software
  • Fiserv FSC Manager
  • Microsoft Office software
  • Hoffman Computer Systems Amsoft
  • Tritech Financial Systems General Insurance Management System GIMS
  • GroupMe
  • Microsoft Windows
  • QuickQuote QuickFile Agency Management System
  • AMS Services AMS 360
  • Facebook
  • Special Agent
  • Insurance Technologies Corporation InsurancePro
  • Skywire Software Policyware
  • Agency Master
  • Microsoft Excel
  • Insurance Technologies ForeSight Enterprise
  • Agency management software
  • Cygnus Software IncomeMax
  • Gemini for Workspace
  • Apple Final Cut Pro
  • G2X Agility:Insurance
  • Nova (Amazon)
  • Salesforce Einstein AI
  • DeepSeek
  • Terrace Consulting AgencyInsight
  • Microsoft Dynamics
  • NaviSys Front Office
  • Allied Financial Software Act4Advisors
  • LIDP Consulting Services The Administrator
  • Insurance Technology Consultants WOW
  • Web browser software
  • Napkin AI
  • Online Database Solutions Agent Intelligence
  • Medical procedure coding software
  • Vulcan Solutions Vulcan Insurance
  • Advantage Information Systems The Agency Advantage
  • Pen-based computers
  • Personal computers
  • Laser facsimile machines
  • Notebook computers
  • Laptop computers
  • Desktop computers
  • Laser printers
  • Postage meters
  • Digital cameras