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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Contact underwriter and submit forms to obtain binder coverage.

Technologies & Software

  • Insurance Technology Consultants WOW
  • Insurance rating software
  • Llama (Meta)
  • Cygnus Software IncomeMax
  • Agency management software
  • Microsoft Office software
  • Microsoft Windows
  • GBS Agency Expert
  • CoVirt VirtGate
  • Allstar Software Systems Kofax
  • Adobe After Effects
  • Apple Final Cut Pro
  • ChatGPT (OpenAI)
  • Mistral (Mistral AI)
  • Qwen (Alibaba)
  • Meta Business AI
  • Results International Systems Artius Suite
  • Medical procedure coding software
  • Fiserv FSC Manager
  • MI-Assistant MI Management System
  • Microsoft Word
  • Skywire Software Policyware
  • Web browser software
  • Drift (Conversational AI)
  • Vulcan Solutions Vulcan Insurance
  • Agency Software AgencyPro
  • Insurance Technologies Corporation InsurancePro
  • Tritech Financial Systems General Insurance Management System GIMS
  • United Systems and Software Individual Life and Health Administration System
  • CPU Tracker Software CPU Tracker
  • Salesforce Einstein AI
  • Terrace Consulting AgencyInsight
  • G2X Agility:Insurance
  • Underwriting software
  • North American Software Associates Eclipse
  • Insurance Technologies ForeSight Enterprise
  • Spreadsheet software
  • Customer relationship management CRM software
  • GroupMe
  • AMS Services AMS 360
  • LogMeIn GoToMeeting
  • E-Z Data SmartOffice
  • LinkedIn
  • Gemini for Workspace
  • Zoom
  • HubSpot AI
  • Claude (Anthropic)
  • FINEOS Insure
  • Applied Systems Vision
  • Advantage Information Systems The Agency Advantage
  • Benefits Technology Group SalesLogix
  • Microsoft Excel
  • Microsoft Outlook
  • DeepSeek
  • Scheduling software
  • Kimi (Moonshot AI)
  • Healthcare common procedure coding system HCPCS
  • Allied Financial Software Act4Advisors
  • Napkin AI
  • Online Database Solutions Agent Intelligence
  • Tangle S Creations Your Insurance Office
  • irs-aims MARS
  • Clari AI
  • DORIS FILESERVERonline
  • Gong.io
  • Nova (Amazon)
  • Facebook
  • AMS Services AMS Sagitta
  • Insurance analysis software
  • InStar Orion
  • YouTube
  • Special Agent
  • Hoffman Computer Systems Amsoft
  • Microsoft Dynamics
  • Insurance Systems WebWriter BackOffice
  • QuickQuote QuickFile Agency Management System
  • Infospectrum Quick Insure
  • LIDP Consulting Services The Administrator
  • Word processing software
  • Microsoft PowerPoint
  • Agency Master
  • NaviSys Front Office
  • Gemini (Google)
  • Applied Systems The Agency Manager
  • Grok (xAI)
  • Personal computers
  • Digital cameras
  • Laser facsimile machines
  • Desktop computers
  • Postage meters
  • Notebook computers
  • Laptop computers
  • Laser printers
  • Pen-based computers