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Automation Risk Analysis

Will “Life Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Life Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Life Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Calculate premiums and establish payment method.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Technologies & Software

  • Healthcare common procedure coding system HCPCS
  • FINEOS Insure
  • Gemini (Google)
  • LogMeIn GoToMeeting
  • Tritech Financial Systems General Insurance Management System GIMS
  • NaviSys Front Office
  • Vulcan Solutions Vulcan Insurance
  • LinkedIn
  • Word processing software
  • Customer relationship management CRM software
  • Claude (Anthropic)
  • Llama (Meta)
  • Facebook
  • E-Z Data SmartOffice
  • Insurance rating software
  • Gemini for Workspace
  • InStar Orion
  • Clari AI
  • Medical procedure coding software
  • Insurance analysis software
  • Microsoft Office software
  • Insurance Technologies Corporation InsurancePro
  • Agency Software AgencyPro
  • MI-Assistant MI Management System
  • Zoom
  • Hoffman Computer Systems Amsoft
  • Scheduling software
  • Online Database Solutions Agent Intelligence
  • Applied Systems The Agency Manager
  • North American Software Associates Eclipse
  • Infospectrum Quick Insure
  • irs-aims MARS
  • Allstar Software Systems Kofax
  • Fiserv FSC Manager
  • ChatGPT (OpenAI)
  • Kimi (Moonshot AI)
  • Insurance Systems WebWriter BackOffice
  • Agency management software
  • Microsoft Windows
  • Microsoft PowerPoint
  • Allied Financial Software Act4Advisors
  • Nova (Amazon)
  • CoVirt VirtGate
  • LIDP Consulting Services The Administrator
  • Spreadsheet software
  • DeepSeek
  • AMS Services AMS Sagitta
  • Microsoft Dynamics
  • Advantage Information Systems The Agency Advantage
  • QuickQuote QuickFile Agency Management System
  • Microsoft Word
  • GroupMe
  • Mistral (Mistral AI)
  • Applied Systems Vision
  • Microsoft Excel
  • Insurance Technologies ForeSight Enterprise
  • Grok (xAI)
  • Web browser software
  • HubSpot AI
  • Agency Master
  • DORIS FILESERVERonline
  • Adobe After Effects
  • G2X Agility:Insurance
  • YouTube
  • Gong.io
  • Napkin AI
  • Benefits Technology Group SalesLogix
  • Special Agent
  • Results International Systems Artius Suite
  • Qwen (Alibaba)
  • AMS Services AMS 360
  • United Systems and Software Individual Life and Health Administration System
  • Apple Final Cut Pro
  • CPU Tracker Software CPU Tracker
  • Tangle S Creations Your Insurance Office
  • GBS Agency Expert
  • Drift (Conversational AI)
  • Meta Business AI
  • Insurance Technology Consultants WOW
  • Microsoft Outlook
  • Salesforce Einstein AI
  • Cygnus Software IncomeMax
  • Underwriting software
  • Terrace Consulting AgencyInsight
  • Skywire Software Policyware
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Digital cameras
  • Laser printers
  • Laser facsimile machines
  • Laptop computers
  • Postage meters
  • Pen-based computers