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“Shelter Case Manager” will not be replaced by robots.

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Job Description

Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

Job Details

The SOC (Standard Occupational Classification) code is 39-9041.00
The Mean Annual Wage in the U.S. is $ 27,690.00
The Mean Hourly Wage is $ 13.00
Currently, there are 110,330 people on this job

☝️ Information based on the reference occupation “Residential Advisors”.

Also Known As…

Tasks for “Shelter Case Manager”

Determine the need for facility maintenance and repair, and notify appropriate personnel.
Provide requested information on students' progress and the development of case plans.
Order supplies for facilities.
Communicate with other staff to resolve problems with individual students.
Chaperone group-sponsored trips and social functions.
Oversee departmental budget.
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
Hold regular meetings with each assigned unit.
Supervise students' housekeeping work to ensure that it is done properly.
Confer with medical personnel to better understand the backgrounds and needs of individual residents.
Sort and distribute mail.
Develop program plans for individuals or assist in plan development.
Observe students to detect and report unusual behavior.
Mediate interpersonal problems between residents.
Accompany and supervise students during meals.
Collaborate with counselors to develop counseling programs that address the needs of individual students.
Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
Develop and coordinate educational programs for residents.
Counsel students in the handling of issues such as family, financial, and educational problems.
Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
Make regular rounds to ensure that residents and areas are safe and secure.
Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
Assign rooms to students.
Provide emergency first aid and summon medical assistance when necessary.
Answer telephones, and route calls or deliver messages.
Inventory, pack, and remove items left behind by former residents.
Administer, coordinate, or recommend disciplinary and corrective actions.
Supervise the activities of housekeeping personnel.
Process contract cancellations for students who are unable to follow residence hall policies and procedures.

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