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“Shelter Case Manager” will not be replaced by robots.

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Job Description

Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

Job Details

The SOC (Standard Occupational Classification) code is 39-9041.00
The Mean Annual Wage in the U.S. is $ 27,690.00
The Mean Hourly Wage is $ 13.00
Currently, there are 110,330 people on this job

☝️ Information based on the reference occupation “Residential Advisors”.

Also Known As…

Tasks for “Shelter Case Manager”

Process contract cancellations for students who are unable to follow residence hall policies and procedures.
Mediate interpersonal problems between residents.
Supervise students' housekeeping work to ensure that it is done properly.
Hold regular meetings with each assigned unit.
Confer with medical personnel to better understand the backgrounds and needs of individual residents.
Develop program plans for individuals or assist in plan development.
Determine the need for facility maintenance and repair, and notify appropriate personnel.
Accompany and supervise students during meals.
Make regular rounds to ensure that residents and areas are safe and secure.
Inventory, pack, and remove items left behind by former residents.
Sort and distribute mail.
Observe students to detect and report unusual behavior.
Communicate with other staff to resolve problems with individual students.
Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
Develop and coordinate educational programs for residents.
Order supplies for facilities.
Provide emergency first aid and summon medical assistance when necessary.
Answer telephones, and route calls or deliver messages.
Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
Provide requested information on students' progress and the development of case plans.
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
Supervise the activities of housekeeping personnel.
Chaperone group-sponsored trips and social functions.
Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
Administer, coordinate, or recommend disciplinary and corrective actions.
Oversee departmental budget.
Collaborate with counselors to develop counseling programs that address the needs of individual students.
Assign rooms to students.
Counsel students in the handling of issues such as family, financial, and educational problems.

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