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Automation Risk Analysis

Will “Administrative Support Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #634 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Administrative Support Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Administrative Support Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Avg. Annual Salary $47,640
Avg. Hourly Wage $22.90
Available Jobs (US) 1,737,820
Job Title & Hierarchy Code (SOC) Secretaries and Administrative Assistants, Except Legal, Medical, and Executive #43-6014
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Secretaries and Administrative Assistants, Except Legal, Medical, and Executive”

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Core Skills & Abilities

  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

  • Provide services to customers, such as order placement or account information.

  • Maintain scheduling and event calendars.

  • Create, maintain, and enter information into databases.

  • Manage projects or contribute to committee or team work.

  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.

  • Make copies of correspondence or other printed material.

  • Schedule and confirm appointments for clients, customers, or supervisors.

  • Locate and attach appropriate files to incoming correspondence requiring replies.

  • Establish work procedures or schedules and keep track of the daily work of clerical staff.

  • Arrange conference, meeting, or travel reservations for office personnel.

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

  • Train and assist staff with computer usage.

  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

  • Prepare and mail checks.

  • Order and dispense supplies.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  • Mail newsletters, promotional material, or other information.

  • Supervise other clerical staff and provide training and orientation to new staff.

  • Learn to operate new office technologies as they are developed and implemented.

  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

  • Prepare conference or event materials, such as flyers or invitations.

  • Conduct searches to find needed information, using such sources as the Internet.

  • Complete forms in accordance with company procedures.

  • Develop or maintain internal or external company Web sites.

  • Use computers for various applications, such as database management or word processing.

  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.

  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

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