Will “Library Customer Service Clerk” be Replaced By Robots? 🤔

95% Chance of Automation

“Library Customer Service Clerk” will almost certainly be replaced by robots.

This job is ranked #616 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Job Description

Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.

Job Details

The SOC (Standard Occupational Classification) code is 43-4121.00
The Mean Annual Wage in the U.S. is $ 27,450.00
The Mean Hourly Wage is $ 13.00
Currently, there are 98,560 people on this job

☝️ Information based on the reference occupation “Library Assistants, Clerical”.

Also Known As…

Tasks for “Library Customer Service Clerk”

Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
Repair books using mending tape, paste, and brushes or prepare books to be sent to a bindery for repair.
Operate and maintain audio-visual equipment.
Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
Acquire books, pamphlets, periodicals, audio-visual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
Process new materials including books, audio-visual materials, and computer software.
Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.
Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
Assist in the preparation of book displays.
Design or maintain library web site and online catalogues.
Operate small branch libraries, under the direction of off-site librarian supervisors.
Deliver and retrieve items to and from departments by hand or using push carts.
Perform accounting and bookkeeping activities, such as invoicing, maintaining financial records, budgeting, and handling cash.
Enter and update patrons' records on computers.
Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.
Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
Open and close library during specified hours and secure library equipment, such as computers and audio-visual (AV) equipment.
Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-dated items.
Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.
Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.
Send out notices and accept fine payments for lost or overdue books.
Classify and catalog items according to content and purpose.
Take action to deal with disruptive or problem patrons.
Answer routine inquiries and refer patrons in need of professional assistance to librarians.
Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
Inspect returned books for condition and due-date status and compute any applicable fines.
Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
Prepare library statistics reports.

Related Technology & Tools

Microfilm printers
Scanners
Mail opening equipment
Delivery vans
Typewriters
Digital cameras
Bookmobiles
Microfiche printers
Microfiche readers
Desktop computers
Photocopying equipment
Handheld calculators
10-key calculators
Thermal book binders
Laser facsimile machines
Video teleconferencing systems
Multimedia projectors
Magnifiers
Barcode scanners
Microfilm readers
Film projectors
Cash registers
Personal readers
Multi function printers
Braile embossers
Multi-line telephone systems
Laminating machines
Laser printers

Recordkeeping software
Online Computer Library Center OCLC
Word processing software
ResourceMate Plus
C++
Microsoft Publisher
Adobe Systems Adobe Acrobat
WorldCat
Automated circulation systems
Cataloging software
Microsoft Word
Microsoft Access
Microsoft PowerPoint
Microsoft Excel
Microsoft Office
Adobe Systems Adobe Photoshop
Online Computer Library Center OCLC databases
Video retrieval systems
Web browser software
Database software