Will “Customer Data Technician” be Automated?

Core Skills & Abilities

• Check source data to verify completeness and accuracy.

• Compute and analyze data, using statistical formulas and computers or calculators.

• Code data prior to computer entry, using lists of codes.

• Send out surveys.

• Compile statistics from source materials, such as production or sales records, quality-control or test records, time sheets, or survey sheets.

• Organize paperwork, such as survey forms or reports, for distribution or analysis.

• Interview people and keep track of their responses.

• Participate in the publication of data or information.

• Select statistical tests for analyzing data.

• Compile reports, charts, or graphs that describe and interpret findings of analyses.

• Enter data into computers for use in analyses or reports.

• File data and related information, and maintain and update databases.

• Discuss data presentation requirements with clients.

• Check survey responses for errors, such as the use of pens instead of pencils, and set aside response forms that cannot be used.