Will “Service Dispatcher” be Replaced By Robots? 🤔
96% Chance of Automation
“Service Dispatcher” will almost certainly be replaced by robots.
This job is ranked #627 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Job Details
- The SOC (Standard Occupational Classification) code is 43-5032.00
- The Mean Annual Wage in the U.S. is $ 41,190.00
- The Mean Hourly Wage is $ 19.00
- Currently, there are 197,910 people on this job
☝️ Information based on the reference occupation “Dispatchers, Except Police, Fire, and Ambulance”.
Also Known As…
- Dispatchers, Except Police, Fire, and Ambulance
- Truck Dispatcher
- Train Dispatcher
- School Bus Dispatcher
- Rail Operations Controller
- Operations Dispatcher
- Motor Coach Supervisor
- Dispatcher (Dispatch)
- Dispatch Manager
- City Dispatcher
- Aircraft Dispatcher
- Work Order Sorting Clerk
- Water Service Dispatcher
- Tugboat Dispatcher
- Trouble Dispatcher
- Transportation Dispatcher
- Train Starter
- Traffic or System Dispatcher
- Tow Truck Dispatcher
- Taxicab Starter
- Taxicab Dispatcher
- Taxicab Coordinator
- Streetcar Starter
- Streetcar Dispatcher
- Street Department Dispatcher
- Starter
- Signal Timer
- Signal Operator
- Ship Pilot Dispatcher
- Service or Work Dispatcher
- Service Clerk
- Security Guards Dispatcher
- Security Dispatcher
- Routing Clerk
- Repair Service Dispatcher
- Relay Dispatcher
- Receiver-Dispatcher
- Radioactive Waste Disposal Dispatcher
- Radio Dispatcher
- Pullman Car Clerk
- Operator
- Oil Well Services Dispatcher
- Oil Dispatcher
- Motor Vehicle Dispatcher
- Mine Car Dispatcher
- Maintenance Services Dispatcher
- Maintenance Scheduler
- Maintenance Dispatcher
- Gas Load Dispatcher
- Gas Dispatcher
- Garbage Truck Dispatcher
- Freight Dispatcher
- Fire Alarm Operator
- Engine Dispatcher
- Drop Board Worker
- Drop Board Man
- Dispatch Supervisor
- Dispatch Clerk
- Dinkey Dispatcher
- Crew Dispatcher
- Car Tracer
- Car Supplier
- Car Starter
- Car Distributor
- Car Dispatcher
- Cab Station Attendant
- Cab Starter
- Bus Starter
- Bus and Trolley Dispatcher
- Burglar Alarm Operator
- Automobile or Truck Rental Dispatcher
- Auto Service Dispatcher
- Assistant Chief Train Dispatcher
- Alarm Operator
- Airplane Dispatch Clerk
Tasks for “Service Dispatcher”
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Arrange for necessary repairs to restore service and schedules.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Prepare daily work and run schedules.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Ensure timely and efficient movement of trains, according to train orders and schedules.
- Receive or prepare work orders.
- Oversee all communications within specifically assigned territories.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Order supplies or equipment and issue them to personnel.
Related Technology & Tools
- Personal computers
- Voice over internet protocol VoIP systems
- Personal banking chamber PBC telephones
- Mobile data terminal MDT equipment
- Two way radios
- Call management systems CMS
- Centralized traffic control units
- Multi-line telephone systems
- Dispatch servers
- Teletypewriters TTY
- Touch screen monitors
- Switch controls
- Job dispatch and vehicle tracking systems
- Desktop computers
- Signal controls
- Mobile radios
- Tower switching machines
- Locomotive distribution software
- Microsoft Excel
- Bornemann Associates Flight Plan
- Routing software
- TMW PowerSuite
- Global positioning system GPS software
- Digital Gateway e-automate
- Rail Traffic Track Warrant Control System
- Web browser software
- Sabre
- Resource management software
- Command Alkon COMMANDconcrete
- Microsoft PowerPoint
- Situation resource tracking software
- SAP
- Scheduling software
- Tangier Sky Scheduler View
- Transportation management software
- Air-Trak Cloudberry
- Dr. Dispatch
- Microsoft Word
- Database software
- Email software
- Computer aided design CAD software
- Microsoft Office
- Geomechanical design analysis GDA software
- Microsoft Outlook
- ESRI ArcIMS
- Computer aided dispatching auto routing software
- Kronos Workforce Timekeeper