Will “Customer Services Coordinator” be Replaced By Robots? 🤔

88% Chance of Automation

“Customer Services Coordinator” will probably be replaced by robots.

This job is ranked #513 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Job Description

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

Job Details

The SOC (Standard Occupational Classification) code is 43-5061.00
The Mean Annual Wage in the U.S. is $ 49,050.00
The Mean Hourly Wage is $ 23.00
Currently, there are 321,780 people on this job

☝️ Information based on the reference occupation “Production, Planning, and Expediting Clerks”.

Also Known As…

Tasks for “Customer Services Coordinator”

Establish and prepare product construction directions and locations and information on required tools, materials, equipment, numbers of workers needed, and cost projections.
Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.
Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.
Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
Distribute production schedules or work orders to departments.
Requisition and maintain inventories of materials or supplies necessary to meet production demands.
Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
Plan production commitments or timetables for business units, specific programs, or jobs, using sales forecasts.
Contact suppliers to verify shipment details.
Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
Provide documentation and information to account for delays, difficulties, or changes to cost estimates.
Confer with department supervisors or other personnel to assess progress and discuss needed changes.
Maintain files, such as maintenance records, bills of lading, or cost reports.
Record production data, including volume produced, consumption of raw materials, or quality control measures.

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