Will “Fulfillment Representative” be Replaced By Robots? 🤔

Job Description

Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

Job Details

• The SOC (Standard Occupational Classification) code is 43-5081.04

☝️ Information based on the reference occupation “Order Fillers, Wholesale and Retail Sales”.

Also Known As…

• Order Fillers, Wholesale and Retail Sales
• Puller
• Picker/Puller
• Parts Technician
• Parts Processor
• Packer
• Order Puller
• Order Picker
• Order Filler
• Inventory Specialist
• Fulfillment Representative
• Stock Selector
• Stamp Analyst
• Parts Puller
• Order Selector
• Order Runner
• Order Builder Loader
• Order Builder

Tasks for “Fulfillment Representative”

• Keep records of out-going orders.
• Compute prices of items or groups of items.
• Obtain merchandise from bins or shelves.
• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Complete order receipts.
• Requisition additional materials, supplies, and equipment.
• Place merchandise on conveyors leading to wrapping areas.

Related Technology & Tools

• Warehouse forklifts
• Measuring tapes
• Remote data terminals
• Shipping scales
• Tape guns
• Multiline telephone systems
• Strapping machines
• Convertible hand trucks
• Manual pallet jacks
• Barcode scanners
• Stand-up forklifts
• Personal computers
• Handheld radio frequency RF scanners
• Warehouse dollies
• Wrapping equipment
• Conveyor belts
• Nailing hammers
• Staple guns
• Cherry pickers
• Computer laser printers
• Pallet tipper
• Electric pallet jacks

• Microsoft Outlook
• Inventory tracking software
• Microsoft Word
• Data entry software
• Voice picking software
• Microsoft Excel
• Email software
• SAP
• Microsoft Office