Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Monitor the system for equipment failure or errors in performance.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Supervise and train peripheral equipment operators and computer operator trainees.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Help programmers and systems analysts test and debug new programs.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Answer telephone calls to assist computer users encountering problems.
Related Technology & Tools
- Plotters
- Impact printers
- Scanners
- Multi-line telephone systems
- Minicomputers
- Form bursters
- Computer servers
- Disk storage units
- Personal computers
- Magnetic tape units MTU
- Robotic tape libraries
- Computer terminals
- Magnetic card readers
- High speed impact printers
- Mainframe computers
- Computer hard disk drives
- Email servers
- Check signers
- Modems
- Backup drives
- Computer tape drives
- Laser printers
- Network routers
- Decollating equipment
- IBM Notes
- Micro Focus OpenView
- IBM Tivoli NetView Distribution Manager
- Microsoft Exchange Server
- IBM DB2
- IBM Informix
- Hewlett-Packard HP OpenVMS
- BMC Software CONTROL-O
- CA 11 Workload Automation Restart and Tracking
- SAP BusinessObjects Crystal Reports
- BMC Software Remedy IT Service Management Suite
- Novell NetWare
- SPSS ShowCase Suite
- Local area network LAN software
- EMC NetWorker
- Job control language JCL
- Operating system monitoring software
- Tandem advanced command language TACL
- IBM i
- Common business oriented language COBOL
- CA Unicenter TNG
- Microsoft PowerPoint
- Linux
- Microsoft Access
- Veritas NetBackup
- Structured query language SQL
- IBM Tivoli Workload Scheduler
- Cisco IOS
- Microsoft Office
- Python
- Hewlett-Packard HP OpenView Service Center
- SAP
- Customer information control system CICS
- CA 7 Workload Automation
- EMC AlphaStor
- Teradata Enterprise Data Warehouse
- Disk operating system DOS
- Microsoft Excel
- Microsoft Windows Server
- IBM Power Systems software
- BMC Software Control-M
- Sybase SQL Anywhere
- Microsoft Outlook
- Storage area network SAN software
- Microsoft Windows
- BMC PATROL
- Citrix
- File transfer protocol FTP software
- Oralce Java Enterprise System
- Web browser software
- Hewlett Packard HP-UX
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- IBM WebSphere
- Microsoft Visio
- Oracle DBMS
- Email software
- Wide area network WAN software
- Data3 ENGUARD
- Microsoft Word
- Microsoft SharePoint
- Ipswitch WhatsUp Gold
- CA Automation Point
- Practical extraction and reporting language Perl
- UNIX
- Oracle Solaris