Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Answer telephone calls to assist computer users encountering problems.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Help programmers and systems analysts test and debug new programs.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Supervise and train peripheral equipment operators and computer operator trainees.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Monitor the system for equipment failure or errors in performance.
Related Technology & Tools
- Robotic tape libraries
- Personal computers
- Modems
- Minicomputers
- Computer servers
- Scanners
- Decollating equipment
- Magnetic card readers
- Impact printers
- Computer hard disk drives
- Multi-line telephone systems
- Computer tape drives
- Disk storage units
- High speed impact printers
- Magnetic tape units MTU
- Laser printers
- Computer terminals
- Mainframe computers
- Backup drives
- Network routers
- Check signers
- Email servers
- Form bursters
- Plotters
- Oracle DBMS
- Teradata Enterprise Data Warehouse
- Sybase SQL Anywhere
- Practical extraction and reporting language Perl
- Microsoft Excel
- Python
- Linux
- Microsoft Word
- Microsoft Outlook
- Web browser software
- Storage area network SAN software
- CA 7 Workload Automation
- Customer information control system CICS
- Microsoft Exchange Server
- IBM DB2
- IBM i
- Microsoft Windows Server
- Citrix
- CA Unicenter TNG
- Microsoft Windows
- Structured query language SQL
- Microsoft PowerPoint
- Microsoft Office
- Data3 ENGUARD
- Novell NetWare
- IBM Informix
- Operating system monitoring software
- Micro Focus OpenView
- Ipswitch WhatsUp Gold
- Hewlett-Packard HP OpenVMS
- IBM Tivoli Workload Scheduler
- Microsoft Visio
- Hewlett-Packard HP OpenView Service Center
- SAP BusinessObjects Crystal Reports
- SPSS ShowCase Suite
- Common business oriented language COBOL
- Veritas NetBackup
- IBM Notes
- Local area network LAN software
- IBM Power Systems software
- EMC AlphaStor
- Microsoft SharePoint
- BMC Software Control-M
- Microsoft Access
- CA Automation Point
- CA 11 Workload Automation Restart and Tracking
- BMC PATROL
- EMC NetWorker
- Oracle Solaris
- Tandem advanced command language TACL
- BMC Software Remedy IT Service Management Suite
- Job control language JCL
- Hewlett Packard HP-UX
- IBM Tivoli NetView Distribution Manager
- UNIX
- SAP
- BMC Software CONTROL-O
- Cisco IOS
- Disk operating system DOS
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- File transfer protocol FTP software
- Oralce Java Enterprise System
- Wide area network WAN software
- IBM WebSphere
- Email software