Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Supervise and train peripheral equipment operators and computer operator trainees.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Help programmers and systems analysts test and debug new programs.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Answer telephone calls to assist computer users encountering problems.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Monitor the system for equipment failure or errors in performance.
Related Technology & Tools
- Personal computers
- Magnetic card readers
- Computer terminals
- Disk storage units
- Check signers
- Computer servers
- Scanners
- Computer hard disk drives
- Multi-line telephone systems
- Magnetic tape units MTU
- Robotic tape libraries
- Form bursters
- Plotters
- Modems
- Computer tape drives
- Decollating equipment
- Impact printers
- Laser printers
- Email servers
- High speed impact printers
- Backup drives
- Mainframe computers
- Minicomputers
- Network routers
- Oralce Java Enterprise System
- IBM Tivoli Workload Scheduler
- Local area network LAN software
- Tandem advanced command language TACL
- Sybase SQL Anywhere
- EMC NetWorker
- CA 7 Workload Automation
- Microsoft Windows
- IBM WebSphere
- Structured query language SQL
- Data3 ENGUARD
- Storage area network SAN software
- Cisco IOS
- BMC Software Control-M
- IBM i
- SPSS ShowCase Suite
- Ipswitch WhatsUp Gold
- Operating system monitoring software
- Customer information control system CICS
- Novell NetWare
- Microsoft Excel
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- Job control language JCL
- IBM Notes
- Common business oriented language COBOL
- Microsoft Outlook
- IBM Power Systems software
- Microsoft Word
- Microsoft SharePoint
- Linux
- Hewlett-Packard HP OpenView Service Center
- CA Automation Point
- IBM DB2
- Hewlett-Packard HP OpenVMS
- Oracle DBMS
- CA Unicenter TNG
- Microsoft Windows Server
- Oracle Solaris
- Microsoft Exchange Server
- Citrix
- CA 11 Workload Automation Restart and Tracking
- Practical extraction and reporting language Perl
- UNIX
- Wide area network WAN software
- Teradata Enterprise Data Warehouse
- Micro Focus OpenView
- BMC Software Remedy IT Service Management Suite
- Email software
- SAP
- Disk operating system DOS
- Hewlett Packard HP-UX
- Microsoft PowerPoint
- Web browser software
- EMC AlphaStor
- Python
- Microsoft Office
- Veritas NetBackup
- File transfer protocol FTP software
- Microsoft Access
- BMC PATROL
- BMC Software CONTROL-O
- IBM Informix
- IBM Tivoli NetView Distribution Manager
- SAP BusinessObjects Crystal Reports
- Microsoft Visio