Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Supervise and train peripheral equipment operators and computer operator trainees.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Answer telephone calls to assist computer users encountering problems.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Monitor the system for equipment failure or errors in performance.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Help programmers and systems analysts test and debug new programs.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Record information such as computer operating time, problems that occurred, and actions taken.
Related Technology & Tools
- Check signers
- Multi-line telephone systems
- Magnetic card readers
- Network routers
- Plotters
- Personal computers
- Modems
- Form bursters
- High speed impact printers
- Computer terminals
- Computer hard disk drives
- Robotic tape libraries
- Mainframe computers
- Magnetic tape units MTU
- Minicomputers
- Decollating equipment
- Scanners
- Backup drives
- Computer tape drives
- Impact printers
- Computer servers
- Laser printers
- Email servers
- Disk storage units
- Microsoft Windows Server
- BMC PATROL
- IBM Tivoli NetView Distribution Manager
- IBM i
- Veritas NetBackup
- CA Automation Point
- Cisco IOS
- Sybase SQL Anywhere
- Oralce Java Enterprise System
- Microsoft PowerPoint
- BMC Software Remedy IT Service Management Suite
- Ipswitch WhatsUp Gold
- CA 11 Workload Automation Restart and Tracking
- IBM WebSphere
- IBM Power Systems software
- Local area network LAN software
- EMC AlphaStor
- Novell NetWare
- Operating system monitoring software
- Microsoft Access
- Job control language JCL
- Structured query language SQL
- Wide area network WAN software
- Practical extraction and reporting language Perl
- SAP BusinessObjects Crystal Reports
- Microsoft SharePoint
- Oracle DBMS
- Common business oriented language COBOL
- Oracle Solaris
- Microsoft Word
- Microsoft Office
- Hewlett-Packard HP OpenView Service Center
- IBM Informix
- Teradata Enterprise Data Warehouse
- Micro Focus OpenView
- Email software
- Microsoft Outlook
- Microsoft Visio
- Storage area network SAN software
- Microsoft Excel
- Microsoft Windows
- Data3 ENGUARD
- BMC Software CONTROL-O
- Hewlett-Packard HP OpenVMS
- Python
- Customer information control system CICS
- IBM Tivoli Workload Scheduler
- EMC NetWorker
- IBM DB2
- File transfer protocol FTP software
- Linux
- IBM Notes
- SAP
- Web browser software
- BMC Software Control-M
- Citrix
- UNIX
- Microsoft Exchange Server
- Tandem advanced command language TACL
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- Hewlett Packard HP-UX
- CA Unicenter TNG
- Disk operating system DOS
- SPSS ShowCase Suite
- CA 7 Workload Automation