Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Monitor the system for equipment failure or errors in performance.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Answer telephone calls to assist computer users encountering problems.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Supervise and train peripheral equipment operators and computer operator trainees.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Help programmers and systems analysts test and debug new programs.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Clear equipment at end of operating run and review schedule to determine next assignment.
Related Technology & Tools
- Network routers
- Form bursters
- Magnetic tape units MTU
- Magnetic card readers
- Scanners
- Email servers
- High speed impact printers
- Laser printers
- Decollating equipment
- Robotic tape libraries
- Check signers
- Disk storage units
- Computer servers
- Minicomputers
- Computer terminals
- Multi-line telephone systems
- Backup drives
- Mainframe computers
- Computer hard disk drives
- Modems
- Personal computers
- Plotters
- Impact printers
- Computer tape drives
- Common business oriented language COBOL
- Practical extraction and reporting language Perl
- Oracle DBMS
- Hewlett-Packard HP OpenView Service Center
- Hewlett-Packard HP OpenVMS
- Operating system monitoring software
- Structured query language SQL
- SPSS ShowCase Suite
- Tandem advanced command language TACL
- IBM Tivoli Workload Scheduler
- Microsoft Visio
- Veritas NetBackup
- Linux
- Cisco IOS
- Microsoft Excel
- IBM i
- Microsoft Outlook
- Python
- Oracle Solaris
- Email software
- Ipswitch WhatsUp Gold
- BMC PATROL
- Teradata Enterprise Data Warehouse
- Job control language JCL
- Microsoft Office
- Microsoft Exchange Server
- Local area network LAN software
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- IBM Power Systems software
- CA Unicenter TNG
- SAP
- IBM Notes
- Customer information control system CICS
- CA 7 Workload Automation
- EMC NetWorker
- IBM DB2
- Microsoft SharePoint
- IBM Informix
- IBM Tivoli NetView Distribution Manager
- UNIX
- Hewlett Packard HP-UX
- Citrix
- Disk operating system DOS
- Microsoft Windows Server
- BMC Software Remedy IT Service Management Suite
- Sybase SQL Anywhere
- Microsoft PowerPoint
- Microsoft Windows
- BMC Software CONTROL-O
- Micro Focus OpenView
- Data3 ENGUARD
- Microsoft Word
- SAP BusinessObjects Crystal Reports
- CA 11 Workload Automation Restart and Tracking
- File transfer protocol FTP software
- IBM WebSphere
- EMC AlphaStor
- CA Automation Point
- Oralce Java Enterprise System
- Novell NetWare
- Wide area network WAN software
- Storage area network SAN software
- BMC Software Control-M
- Microsoft Access
- Web browser software