Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Monitor the system for equipment failure or errors in performance.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Help programmers and systems analysts test and debug new programs.
- Answer telephone calls to assist computer users encountering problems.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Supervise and train peripheral equipment operators and computer operator trainees.
Related Technology & Tools
- Computer servers
- Network routers
- Form bursters
- Laser printers
- Computer tape drives
- Personal computers
- Scanners
- Check signers
- Impact printers
- Computer terminals
- Mainframe computers
- Magnetic card readers
- High speed impact printers
- Minicomputers
- Multi-line telephone systems
- Backup drives
- Plotters
- Robotic tape libraries
- Decollating equipment
- Email servers
- Magnetic tape units MTU
- Modems
- Computer hard disk drives
- Disk storage units
- Microsoft Excel
- BMC Software CONTROL-O
- Microsoft Outlook
- Citrix
- Hewlett-Packard HP OpenVMS
- Email software
- Linux
- IBM Power Systems software
- IBM i
- Customer information control system CICS
- Microsoft Visio
- Web browser software
- SAP BusinessObjects Crystal Reports
- Common business oriented language COBOL
- Hewlett-Packard HP OpenView Service Center
- Python
- Microsoft Word
- IBM Tivoli Workload Scheduler
- Teradata Enterprise Data Warehouse
- Operating system monitoring software
- Practical extraction and reporting language Perl
- Tandem advanced command language TACL
- CA 7 Workload Automation
- Microsoft Access
- Oracle DBMS
- Disk operating system DOS
- Wide area network WAN software
- CA Unicenter TNG
- Microsoft PowerPoint
- Job control language JCL
- BMC Software Remedy IT Service Management Suite
- Novell NetWare
- UNIX
- SPSS ShowCase Suite
- Microsoft Windows
- File transfer protocol FTP software
- Microsoft SharePoint
- Structured query language SQL
- Sybase SQL Anywhere
- CA Automation Point
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- Microsoft Exchange Server
- EMC AlphaStor
- Local area network LAN software
- Veritas NetBackup
- IBM Informix
- IBM DB2
- Cisco IOS
- SAP
- Storage area network SAN software
- IBM Tivoli NetView Distribution Manager
- Ipswitch WhatsUp Gold
- EMC NetWorker
- IBM Notes
- CA 11 Workload Automation Restart and Tracking
- Oracle Solaris
- Data3 ENGUARD
- BMC Software Control-M
- IBM WebSphere
- Microsoft Office
- BMC PATROL
- Hewlett Packard HP-UX
- Oralce Java Enterprise System
- Micro Focus OpenView
- Microsoft Windows Server