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Automation Risk Analysis

Will “Service Technician” be Automated?

Historical Context: Oxford Study (2013)

Ranked #597 of 702. Estimated risk: 94.0%

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AI Exposure Risk

40%

“Service Technician” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 40% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Service Technician” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Coin, Vending, and Amusement Machine Servicers and Repairers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Install, service, adjust, or repair coin, vending, or amusement machines including video games, juke boxes, pinball machines, or slot machines.

Avg. Annual Salary $48,530
Avg. Hourly Wage $23.33
Available Jobs (US) 28,260
Job Title & Hierarchy Code (SOC) Coin, Vending, and Amusement Machine Servicers and Repairers #49-9091
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Coin, Vending, and Amusement Machine Servicers and Repairers”

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Related Occupations & Automation Risk

Maintenance and Repair Workers, General

AI Risk 56%
Robot Risk 61%

First-Line Supervisors of Mechanics, Installers, and Repairers

AI Risk 55%
Robot Risk 51%

Control and Valve Installers and Repairers, Except Mechanical Door

AI Risk 55%
Robot Risk 57%

Electrical and Electronics Repairers, Commercial and Industrial Equipment

AI Risk 53%
Robot Risk 55%

Telecommunications Equipment Installers and Repairers, Except Line Installers

AI Risk 52%
Robot Risk 50%

Computer, Automated Teller, and Office Machine Repairers

AI Risk 52%
Robot Risk 48%

Core Skills & Abilities

  • Make service calls to maintain and repair machines.

  • Maintain records of machine maintenance and repair.

  • Transport machines to installation sites.

  • Test machines to determine proper functioning.

  • Refer to manuals and wiring diagrams to gather information needed to repair machines.

  • Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.

  • Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.

  • Keep records of merchandise distributed and money collected.

  • Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.

  • Order parts needed for machine repairs.

  • Install machines, making the necessary water and electrical connections in compliance with codes.

  • Record transaction information on forms or logs, and notify designated personnel of discrepancies.

  • Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.

  • Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.

  • Adjust machine pressure gauges and thermostats.

  • Clean and oil machine parts.

  • Fill machines with products, ingredients, money, and other supplies.

  • Disassemble and assemble machines, according to specifications and using hand and power tools.

Technologies & Software

  • Uptake AI
  • Microsoft Word
  • Augury (Predictive Maintenance)
  • Microsoft Outlook
  • Email software
  • Inventory tracking software
  • ChatGPT (OpenAI)
  • ServiceMax AI
  • Web browser software
  • Perplexity AI
  • Microsoft Excel
  • Microsoft PowerPoint
  • Personal computers
  • Capacitor checkers
  • High voltage probes
  • Cordless power saws
  • Dual trace scopes
  • Power grinding wheels
  • Vacuum testers
  • Digital ohmmeters
  • T handle allen wrenches
  • Electric circuit testers
  • Rubber light bulb removers
  • Flat cold chisels
  • Snack vending machines
  • Electric screwdrivers
  • Mini plier sets
  • Non-conductive files
  • Allen wrenches
  • Palnut removal tools
  • Bullet button wrenches
  • Magnifier lights
  • Digital volt meters
  • Soldering irons
  • Phillips screwdrivers
  • Digital oscilloscopes
  • Claw hammers
  • Slot machines
  • Video game machines
  • Juke boxes
  • Credit card readers
  • Desoldering tools
  • Magnetic nut drivers
  • Electric saws
  • Work lights
  • Logic probes
  • Hand crimp tools
  • National Television System Committee NTSC pattern generators
  • Channel lock pliers
  • Cordless drills
  • Spring gauges
  • Wire cutting tools
  • Magnetic extendable tools
  • Degauss coils
  • Adjustable wrenches
  • Angled screwdrivers
  • Automatic teller machine ATM banking machines
  • Logic analyzers
  • Wire strippers
  • Rotary tools
  • Digital multimeters
  • Small mirror tools
  • Needle nose pliers
  • Razor blade knives
  • Contact adjusters
  • Flat bastard files
  • Punch sets
  • Flathead screwdrivers
  • T handle nut drivers
  • Leak seekers
  • Computer data input scanners
  • Pinball machines
  • Commercial coffee brewers
  • Coin machines

Alternative Job Titles