Will “Service Counselor” be Replaced By Robots? 🤔

Unknown Chance of Automation

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Job Description

Repair automobiles, trucks, buses, and other vehicles. Master mechanics repair virtually any part on the vehicle or specialize in the transmission system.

Job Details

The SOC (Standard Occupational Classification) code is 49-3023.01

☝️ Information based on the reference occupation “Automotive Master Mechanics”.

Also Known As…

Tasks for “Service Counselor”

Test drive vehicles and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Repair and service air conditioning, heating, engine cooling, and electrical systems.
Perform routine and scheduled maintenance services, such as oil changes, lubrications, and tune-ups.
Repair or replace shock absorbers.
Confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements.
Rewire ignition systems, lights, and instrument panels.
Maintain cleanliness of work area.
Examine vehicles to determine extent of damage or malfunctions.
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
Review work orders and discuss work with supervisors.
Rebuild parts, such as crankshafts and cylinder blocks.
Align vehicles' front ends.
Replace and adjust headlights.
Repair damaged automobile bodies.
Repair or replace parts such as pistons, rods, gears, valves, and bearings.
Install and repair accessories, such as radios, heaters, mirrors, and windshield wipers.
Test and adjust repaired systems to meet manufacturers' performance specifications.
Repair radiator leaks.
Repair manual and automatic transmissions.
Plan work procedures, using charts, technical manuals, and experience.
Overhaul or replace carburetors, blowers, generators, distributors, starters, and pumps.
Tear down, repair, and rebuild faulty assemblies, such as power systems, steering systems, and linkages.
Repair, reline, replace, and adjust brakes.
Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges.

Related Technology & Tools

Drill bit sets
Oil filter wrenches
Open end wrenches
Wire cutters
Hoists
Awls
Hex keys
Feeler gauges
Combination wrenches
Punches
High velocity low pressure HVLP spray guns
Vacuum gauges
Metal cutting dies
Reamers
Pressure brake bleeders
Ball joint separators
Claw hammers
Flare nut wrenches
Ratcheting box wrenches
Slide hammers
Needlenose pliers
Circuit testers
Ohmmeters
Razor knives
Brass hammers
Steering wheel column pivot pin pullers
Air conditioner chargers
Mini circuit testers
Calipers
Personal computers
Jack stands
Socket wrench sets
Welding masks
Oil injectors
Computerized engine analyzers
Dolly blocks
Capacity testers
Heat guns
Screwdrivers
Power drills
Impact guns
Soft face hammers
Dwell meters
Battery load testers
Shears
Battery/alternator testers
Chain wrenches
Plasma cutters
Test lights
Scrapers
Diagonal cutting pliers
Metal cutting taps
Cold chisels
Ignition module testers
Center punches
5 pound sledge hammers
Inspection mirrors
Jacks
Safety shoes
Picks
Laser printers
Allen wrenches
Internal retaining ring pliers
Single-cut mill saw files
Channel lock pliers
Manifold gauge sets
Tubing cutters
Nibblers
Micrometers
Workshop cranes
Paint sprayers
Laser levels
Handheld computer diagnostic equipment
Air compressors
Bandsaws
Refrigerant gas analyzers
Valve seating equipment
Breaker bars
Adjustable wrenches
Portable exhaust analyzers
Compression testers
Offset brake wrenches
Oxyacetylene welding equipment
Personal digital assistants PDA
Plastic tip hammers
Remote starter switches
Crescent wrenches
Torx keys
Wheel balancers
Desktop computers
Electric drills
Antifreeze recovery equipment
Automotive on-board diagnostics scanners
Shoe retaining spring tools
Exhaust analyzers
Box end wrenches
Anvils
Insulated pliers
Cylinder leakage testers
Modular diagnostic information systems
Anti-lock braking system ABS/air bag scan tools
Hand clamps
Battery hydrometers
Gasket scrapers
Pipe wrenches
Lug wrenches
Spot welding kits
Bearing pullers
Impact wrenches
Locking jaw pliers
Catalytic combustion analyzers
Straight blade screwdrivers
Clamp-on multimeters
2-channel lab scopes
Forklifts
Dynamometers
Oscilloscopes
Auto scanners
Combination pliers
Light emitting diode LED circuit testers
Pin punches
Circular saws
Timing lights
Cutting torches
Diagnostic code readers
Borescopes
3 pound sledge hammers
Tape measures
Computerized scanners
Spoons
Air sanders
Shielded arc welding tools
Metal inert gas MIG welders
Drill presses
Deburring tools
External snap ring pliers
Wire strippers
Magnetic pickup tools
Combustible gas detectors
Vises
Brake tools
Voltmeters
Tachometers
Safety glasses
Flat files
Battery chargers
Protective gloves
Engine cylinder hones
Torque wrenches
Strap wrenches
Stickleback rasps
Socket wrenches
Dial gauges
Front end alignment equipment
5-gas emissions analyzers
Dial indicators
Phillips head screwdrivers
Power washers
Brake rotor hones
Hydraulic presses
Riveting tools
Long nose pliers
Taper punches
Infrared thermometers
Mechanics' stethoscopes
Spark plug gapping tools
Locking wrenches
Pry bars
Wire brushes
Grinding equipment
Coil testers
Hacksaws
Torx screwdrivers
Soldering irons
Protective ear muffs
Buffers
Oil pressure gauges
Ball peen hammers
Cable cutters
Brake line flaring tools
Gear wrenches
Two way radios
Tire pressure gauges
Continuity testers
Grease guns
Air drills
Tongue and groove pliers
Ratchets
Nut drivers
Pneumatic wrenches
Alignment wrenches
Locking C-clamps
Steam cleaning equipment
Graphing scanners
Tubing benders
Alternating current/direct current AC/DC inductive current clamps
Fuel pressure testers
Bench lathes
Winches
Ultrasonic diagnostic kits
Hammers
Power grinders
Gear puller tools
Power saws
Carbon scrapers
Bolt cutters
Brake shoe tools
Leak detecting diagnostic smoke machines
Sandblasters
Freon recovery equipment
Smoke machines
Non-contact thermometers
Gas welding equipment

Diacom software
CODA Engine Analysis System
Mitchell Manager Invoicing System
Estimating software
Blue Streak Electronics Buell Diagnostic
AutoZone ALLDATA
Internet browser software
Snap-On ShoKey
Microsoft Windows
Alliance Automotive Shop Controller
Technical manual database software
SPX/OTC Genisys ConnecTech PC
Recordkeeping software
Nexiq Tech HDS Suite for Palm
Computer aided manufacturing CAM software
Online service manual database software
Vehicle management software