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Automation Risk Analysis

Will “Service Continuity Manager” be Automated?

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AI Exposure Risk

54%

“Service Continuity Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 54% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

22%

“Service Continuity Manager” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 22% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Business Continuity Planners, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Job Title & Hierarchy Code (SOC) Business Continuity Planners #13-1199.04
ℹ️

Data is based on the reference occupation: “Business Continuity Planners”

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Core Skills & Abilities

  • Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.

  • Identify individual or transaction targets to direct intelligence collection.

  • Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.

  • Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.

  • Create business continuity and disaster recovery budgets.

  • Review existing disaster recovery, crisis management, or business continuity plans.

  • Interpret government regulations and applicable codes to ensure compliance.

  • Create scenarios to reestablish operations from various types of business disruptions.

  • Develop disaster recovery plans for physical locations with critical assets, such as data centers.

  • Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.

  • Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.

  • Conduct or oversee contingency plan integration and operation.

  • Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.

  • Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.

  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.

  • Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.

  • Test documented disaster recovery strategies and plans.

  • Create or administer training and awareness presentations or materials.

  • Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.

  • Establish, maintain, or test call trees to ensure appropriate communication during disaster.

  • Maintain and update organization information technology applications and network systems blueprints.

Technologies & Software

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  • Microsoft Word
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  • Sungard Assurance
  • Claude (Anthropic)
  • Perplexity AI
  • Microsoft PowerPoint
  • Teradata Database
  • Computer operating systems
  • Kimi (Moonshot AI)
  • Enterprise backup systems
  • Adobe Acrobat
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Outlook
  • EMC RSA Archer Business Continuity Management
  • Jaspersoft Business Intelligence Suite
  • COOP Systems myCOOP
  • Meta Business AI
  • Actuate BIRT
  • Microsoft SharePoint Server
  • ServiceNow
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  • Mentimeter
  • DeepSeek
  • Strategic BCP ResilienceONE
  • ChatGPT (OpenAI)
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  • Personal computers
  • Multiline telephone systems
  • Teleconferencing systems
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  • Computer laser printers
  • Tablet computers
  • Storage area network equipment
  • Desktop computers
  • Mainframe computers