Will “Information Technology Account Manager (IT Account Manager)” be Automated?

Core Skills & Abilities

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

• Review project plans to plan and coordinate project activity.

• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

• Recruit, hire, train and supervise staff, or participate in staffing decisions.

• Stay abreast of advances in technology.

• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

• Review and approve all systems charts and programs prior to their implementation.

• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

• Evaluate data processing proposals to assess project feasibility and requirements.

• Control operational budget and expenditures.

• Provide users with technical support for computer problems.

• Purchase necessary equipment.

• Develop and interpret organizational goals, policies, and procedures.

• Assign and review the work of systems analysts, programmers, and other computer-related workers.

• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

• Manage backup, security and user help systems.

• Prepare and review operational reports or project progress reports.