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“Technical Support Engineer” will not be replaced by robots.

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Job Description

Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.

Job Details

The SOC (Standard Occupational Classification) code is 15-1132.00
The Mean Annual Wage in the U.S. is $ 104,300.00
The Mean Hourly Wage is $ 50.00
Currently, there are 794,000 people on this job

☝️ Information based on the reference occupation “Software Developers, Applications”.

Also Known As…

Tasks for “Technical Support Engineer”

Consult with customers about software system design and maintenance.
Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Develop and direct software system testing and validation procedures, programming, and documentation.
Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
Specify power supply requirements and configuration.
Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
Analyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications.
Train users to use new or modified equipment.
Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.
Recommend purchase of equipment to control dust, temperature, and humidity in area of system installation.
Determine system performance standards.
Coordinate software system installation and monitor equipment functioning to ensure specifications are met.

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