Will “Technical Support Engineer” be Replaced By Robots? 🤔
4.2% Chance of Automation
“Technical Support Engineer” will not be replaced by robots.
This job is ranked #130 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1132.00
- The Mean Annual Wage in the U.S. is $ 104,300.00
- The Mean Hourly Wage is $ 50.00
- Currently, there are 794,000 people on this job
☝️ Information based on the reference occupation “Software Developers, Applications”.
Also Known As…
- Software Developers, Applications
- Technical Consultant
- Software Engineer
- Software Development Engineer
- Software Developer
- Software Architect
- Information Technology Analyst (IT Analyst)
- Computer Consultant
- Applications Developer
- Application Integration Engineer
- Application Developer
- Windows Software Engineer
- Video Game Engineer
- User Interface Designer
- Usability Engineer
- Test Engineer
- Supplier Quality Engineer
- Solutions Architect
- Software Writer
- Software Tester
- Software Requirements Engineer
- Software Quality Engineer
- Software Quality Assurance Specialist
- Software Installer
- Software Engineering Supervisor
- Software Designer
- Software Computer Specialist
- Software Applications Specialist
- Software Applications Engineer
- Software Applications Developer
- Software Applications Designer
- Software Applications Architect
- Simulation Developer
- Sharepoint Developer
- Lotus Notes Developer
- Knowledge Management Application Developer
- Java Software Engineer
- Java Software Developer
- Java Programmer
- iOS Developer
- Internet Site Designer
- Internet Consultant
- Internet Application Developer
- Interface Designer
- Information Technology Consultant (IT Consultant)
- Implementation Specialist
- Game Engineer
- Game Developer
- Firmware Engineer
- Drone Software Development Engineer
- DevOps Engineer
- Database Developer
- Data Modeler
- Configuration Manager
- Computer Software Engineer
- Computer Programmer Analyst
- Computer Engineer
- Computer Architect
- Computer Applications Engineer
- Computer Applications Developer
- Business Intelligence Developer
- Bioinformatics Specialist
- Beta Tester
- Automation Engineer
- Artificial Intelligence Specialist
- Applications System Analyst
- Applications Software Engineering Information Technology Specialist (Applications Software Engineering IT Specialist)
- Applications Quality Assurance Specialist
- Applications Programmer
- Applications Engineer
- Applications Analyst
- Application Integrator
- Application Architect
- Android Developer
- .NET Developer
Tasks for “Technical Support Engineer”
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Train users to use new or modified equipment.
- Determine system performance standards.
- Specify power supply requirements and configuration.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
- Consult with customers about software system design and maintenance.
- Analyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications.
- Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
- Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.
- Develop and direct software system testing and validation procedures, programming, and documentation.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
- Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
- Recommend purchase of equipment to control dust, temperature, and humidity in area of system installation.
Related Technology & Tools
- Computer servers
- Application servers
- Desktop computers
- Flash disks
- Digital cameras
- In circuit emulators ICE
- Notebook computers
- Personal digital assistants PDA
- Mainframe computers
- Logic analyzers
- The MathWorks MATLAB
- Customer information control system CICS
- Microsoft Excel
- Sun Microsystems Java 2 Platform Enterprise Edition J2EE
- Extensible markup language XML
- Hibernate ORM
- Embarcadero Delphi
- MongoDB
- PTC Creo Parametric
- Microsoft Outlook
- Allaire ColdFusion
- Algorithmic language ALGOL
- Object Management Group Object Request Broker
- Red Hat WildFly
- Apache Solr
- Haskell
- Autodesk AutoCAD
- Adobe Systems Adobe Creative Cloud
- System testing software
- Unit testing software
- MicroStrategy
- Visible Razor
- Dassault Systemes CATIA
- Migration software
- Patch management software
- YouTube
- Graphical user interface GUI builder software
- Microsoft PowerShell
- Sybase PowerBuilder
- Beginner's all-purpose symbolic instruction code BASIC
- IBM InfoSphere DataStage
- Call-processing language CPL
- Microsoft SharePoint
- Oracle PeopleSoft
- Oracle DBMS
- Ubuntu
- SAS
- Blackboard
- Oracle Hyperion
- Minitab
- C#
- McAfee
- Programming language one PL/I
- Node.js
- Test design software
- Oracle Business Intelligence Enterprise Edition
- Oracle Eloqua
- Ruby on Rails
- Adobe Systems Adobe Flash
- Advanced business application programming ABAP
- Source code editor software
- FileMaker Pro
- PHP: Hypertext Preprocessor
- Encryption software
- Microsoft Word
- Microsoft .NET Framework
- A programming language APL
- Apache Subversion SVN
- National Instruments LabVIEW
- SPSS
- Security testing software
- EXT js
- Adobe Systems Adobe Illustrator
- Dynamic hypertext markup language DHTML
- Oracle Primavera Enterprise Project Portfolio Management
- Defect tracking software
- Microsoft Exchange Server
- Enterprise application integration EAI software
- Stress testing software
- PostgreSQL
- Relational database management software
- Oracle Fusion Applications
- Oracle JDBC
- ABC Compiler
- Practical extraction and reporting language Perl
- Tableau
- Requirements management software
- Microsoft Project
- Microsoft ESP SDK
- Pascal
- Transact-SQL
- Google Analytics
- Git
- Unified modeling language UML
- MySQL
- Microsoft Visual Basic
- Eclipse IDE
- Microsoft Access
- Sybase
- Microsoft SQL Server
- Prolog
- Apache Spark
- Talend Data Fabric
- LexisNexis
- Apache Flume
- Salesforce software
- Microsoft Visual Basic.NET
- Interstate connection ICON
- Web service definition language WDSL
- Perforce Helix software
- Linux
- Restructured extended executor REXX
- Wireshark
- ABC: the AspectBench Compiler for AspectJ
- IBM Domino
- Microsoft Dynamics
- Talend Big Data Integration
- Automated installation software
- Computer aided design and drafting software CADD
- Ruby
- Structured Query Report SQR
- Adobe Systems Adobe Fireworks
- Apache Struts
- Deployment software
- Computer Associates integrated data management system CA-IDMS
- Oracle JD Edwards EnterpriseOne
- UNIX
- American National Standards Institute ANSI C
- C++
- Interoperability testing software
- Adobe Systems Adobe AfterEffects
- Adobe Systems Adobe Flex
- Adobe Systems Adobe Photoshop
- Adobe Systems Adobe InDesign
- Sybase SQL Server
- Extensible stylesheet language transformations XSLT
- Symantec Visual Cafe
- Bentley MicroStation
- IBM Cognos Impromptu
- Oracle WebLogic Server
- Hypertext markup language HTML
- Smalltalk
- StataCorp Stata
- Red Hat Enterprise Linux
- IBM WebSphere
- Autodesk Revit
- Regression testing software
- Embedded systems development software
- Microsoft Office
- Healthcare common procedure coding system HCPCS
- Puppet
- Microsoft Visual C# .NET
- Qlik Tech QlikView
- IBM Power Systems software
- Migration testing software
- Functional testing software
- Hewlett Packard LoadRunner
- AJAX
- Collaborative Application Markup Language CAML
- Microsoft ASP.NET
- Python
- Microsoft PowerPoint
- Apache Pig
- ESRI ArcGIS software
- Objective C
- Adobe Systems Adobe Dreamweaver
- CA Erwin Data Modeler
- Oracle Solaris
- Gambit Scheme
- SAP Crystal Reports
- J
- Component-based Scalable Logical Architecture CSLA
- Dynamic analysis software
- Interface definition language IDL
- Virtual private networking VPN software
- Drupal
- Computer On-line Real-time Applications Language CORAL 66
- SAP Netweaver
- IBM Rational ClearCase
- Structured query language SQL
- Apache Hadoop
- IBM Rational PurifyPlus
- Data manipulation language DML
- Data definition language DDL
- Job control language JCL
- Ada
- Bigloo Scheme
- Common Lisp Object System CLOS
- Extensible HyperText Markup Language XHTML
- Load testing software
- Citrix
- Enterprise JavaBeans
- Cascading Style Sheets CSS
- Symantec
- SAP Business Objects
- Recovery testing software
- Forth
- Swift
- KornShell
- Apache Tomcat
- ADO.NET
- R
- Usability testing software
- Eiffel
- Modula
- Static analysis software
- Apache Hive
- Objective Caml
- Integration testing software
- Delphi Technology
- XML Path Language XPATH
- Embarcadero JBuilder
- Adobe Systems Adobe ActionScript
- Spring Framework
- Mutation testing software
- Apache Oozie
- Microsoft Publisher
- Data analysis software
- LAMP Stack
- Microsoft Visual Studio
- Microsoft Active Server Pages ASP
- Autodesk AutoCAD Civil 3D
- Microsoft Dynamics GP
- IBM Rational Requisite Pro
- MEDITECH software
- Microsoft SQL Server Reporting Services
- Amazon Kinesis
- Microsoft ActiveX
- B-Method
- Computer assisted software engineering CASE software
- Microsoft Visio
- MUMPS M
- IBM Middleware
- List processing language LISP
- Simulation program with integrated circuit emphasis SPICE
- Test implementation software
- IBM Notes
- Common business oriented language COBOL
- Oracle JavaServer Pages JSP
- SAP
- Self
- Apache HTTP Server
- Amazon DynamoDB
- ICON programming language
- Google AdWords
- IBM Rational Rose XDE Developer
- IBM Rational ClearQuest
- Web server software
- Verilog
- Apache Cassandra
- IEA Software Emerald
- Adobe Systems Adobe Acrobat
- Distributed component object model DCOM software
- IBM DB2
- Oberon
- Apple Final Cut Pro
- Microsoft Internet Information Service IIS
- Apache Avro
- Oracle PeopleSoft Financials
- NetSuite ERP
- Scheme programming language
- Apache Maven
- Formula translation/translator FORTRAN
- Version control software
- jQuery
- Apache Hbase
- NoSQL
- Epic Systems
- Oracle PL/SQL
- Component object model COM software
- Microsoft Visual Basic Scripting Edition VBScript
- Data entry software
- Nagios
- Teradata Database
- Event-driven State-machines Programming
- Splunk Enterprise
- E++ pattern language
- C
- Integrated development environment IDE software
- AWK
- Atlassian JIRA
- Veritas NetBackup
- JavaScript
- Google AngularJS
- Oracle Java
- Microsoft Windows
- Hewlett Packard HP-UX
- Emerald Software Group Emerald Green Office
- Human resource management software HRMS
- Oracle E-Business Suite Financials
- String oriented symbolic language SNOBOL