Will “Technical Support Engineer” be Replaced By Robots? 🤔

13% Chance of Automation

“Technical Support Engineer” will almost certainly not be replaced by robots.

This job is ranked #181 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Job Description

Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications. Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.

Job Details

The SOC (Standard Occupational Classification) code is 15-1133.00
The Mean Annual Wage in the U.S. is $ 110,590.00
The Mean Hourly Wage is $ 53.00
Currently, there are 409,820 people on this job

☝️ Information based on the reference occupation “Software Developers, Systems Software”.

Also Known As…

Tasks for “Technical Support Engineer”

Develop or direct software system testing or validation procedures.
Use microcontrollers to develop control signals, implement control algorithms, or measure process variables, such as temperatures, pressures, or positions.
Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
Direct software programming and development of documentation.
Design or develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
Monitor functioning of equipment to ensure system operates in conformance with specifications.
Coordinate installation of software system.
Specify power supply requirements and configuration.
Advise customer about or perform maintenance of software system.
Prepare reports or correspondence concerning project specifications, activities, or status.
Evaluate factors such as reporting formats required, cost constraints, or need for security restrictions to determine hardware configuration.
Train users to use new or modified equipment.
Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.

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