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Automation Risk Analysis

Will “Systems Support Engineer” be Automated?

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AI Exposure Risk

58%

“Systems Support Engineer” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

27%

“Systems Support Engineer” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 27% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Software Developers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Research, design, and develop computer and network software or specialized utility programs. Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. Update software or enhance existing software capabilities. May work with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements. May maintain databases within an application area, working individually or coordinating database development as part of a team.

Avg. Annual Salary $144,570
Avg. Hourly Wage $69.50
Available Jobs (US) 1,654,440
Job Title & Hierarchy Code (SOC) Software Developers #15-1252
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Software Developers”

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Core Skills & Abilities

  • Monitor functioning of equipment to ensure system operates in conformance with specifications.

  • Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.

  • Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.

  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.

  • Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.

  • Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.

  • Train users to use new or modified equipment.

  • Coordinate installation of software system.

  • Develop or direct software system testing or validation procedures, programming, or documentation.

  • Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.

  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

  • Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.

  • Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.

  • Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.

  • Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.

  • Prepare reports or correspondence concerning project specifications, activities, or status.

  • Determine system performance standards.

Technologies & Software

  • GraphQL
  • Tableau
  • TensorFlow
  • Fault testing software
  • Google Docs
  • R
  • Microsoft PowerPoint
  • Amazon Simple Storage Service S3
  • Microsoft OneNote
  • Amazon DynamoDB
  • Oracle WebLogic Server
  • TypeScript
  • Git
  • Oracle Database
  • IBM SPSS Statistics
  • SAP software
  • Oracle PeopleSoft
  • Interstate connection ICON
  • Enterprise JavaBeans
  • Document management system software
  • Simple API for XML SAX
  • Structured query language SQL
  • Data analysis software
  • MuleSoft software
  • Object Management Group Object Request Broker
  • GitHub Copilot
  • Docker
  • Red Hat Ansible Engine
  • KornShell
  • Python
  • Smalltalk
  • Citrix cloud computing software
  • IBM Middleware
  • Microsoft Power BI
  • Microsoft Active Directory
  • Google Slides
  • Microsoft Publisher
  • Platform as a service PaaS
  • PHP
  • Adobe Illustrator
  • Gambit Scheme
  • Microsoft Visual Basic.NET
  • Microsoft SQL Server Integration Services SSIS
  • MathWorks Simulink
  • C
  • Functional testing software
  • Microsoft SQL Server Reporting Services SSRS
  • Oracle Cloud software
  • Adobe Creative Cloud software
  • Apache HBase
  • Microsoft PowerShell
  • Kotlin
  • Red Hat Enterprise Linux
  • Oracle Java Message Service JMS
  • Adobe Acrobat
  • Migration software
  • JavaScript
  • Veritas NetBackup
  • Eiffel
  • Prolog
  • Salesforce Visualforce
  • IBM Rational ClearCase
  • Microsoft Dynamics GP
  • Apache Hive
  • Unified modeling language UML
  • SAP Business Intelligence
  • Skype
  • Integration testing software
  • Codeium
  • Symantec Visual Cafe
  • Software distribution management software
  • Extensible stylesheet language transformations XSLT
  • Microsoft Visual C# .NET
  • Security testing software
  • Amazon Web Services AWS software
  • Microsoft Excel
  • Talend Big Data Integration
  • Wind River VxWorks
  • The MathWorks MATLAB
  • Eclipse Jersey
  • Test design software
  • Job control language JCL
  • Web server software
  • Data definition language DDL
  • Configuration management software
  • IBM Cognos Impromptu
  • Marketo Marketing Automation
  • Perplexity AI
  • Cisco Webex
  • Programming language one PL/I
  • Web application software
  • Oracle JD Edwards EnterpriseOne
  • Google Drive
  • Software development tools
  • Enterprise application integration EAI software
  • Google Android
  • MySQL
  • Microsoft Azure software
  • Canu
  • Apache Cassandra
  • Embarcadero JBuilder
  • Distributed component object model DCOM software
  • C++
  • Amazon CodeWhisperer
  • Mutation testing software
  • Swift
  • Oracle Fusion Middleware
  • Loom
  • React
  • RabbitMQ
  • Splunk Enterprise
  • Apache Avro
  • List processing language LISP
  • Google Angular
  • Oracle Application Server
  • Requirements management software
  • Oracle Fusion Applications
  • Regression testing software
  • Management information systems MIS
  • Backup and archival software
  • JamBoard
  • Apache Pig
  • IBM Rational ClearQuest
  • IBM AIX
  • Apache HTTP Server
  • Spring Boot
  • Atlassian Confluence
  • Moodle
  • Version control software
  • UNIX Shell
  • Microsoft Active Server Pages ASP
  • NoSQL
  • Oracle Business Intelligence Suite
  • Gemini Code Assist
  • Microsoft Visual Basic for Applications VBA
  • Operating system shells
  • IBM Rational Rose XDE
  • Django
  • Oberon
  • Load testing software
  • Alteryx software
  • YouTube
  • Call-processing language CPL
  • React Redux
  • Adobe Dreamweaver
  • Operating system software
  • Microsoft Visio
  • WordPress
  • Microsoft Internet Information Services (IIS)
  • Ext JS
  • Selenium
  • B-Method
  • LexisNexis
  • Microsoft Windows Server
  • Workday software
  • IBM Power Systems software
  • Hewlett Packard LoadRunner
  • Google Analytics
  • Microsoft Visual Basic Scripting Edition VBScript
  • JFrog Artifactory
  • Hypertext markup language HTML
  • Cascading style sheets CSS
  • Oracle Reports
  • Xcode
  • JavaScript framework software
  • Microsoft Visual Studio
  • File server software
  • Oracle Eloqua
  • Bolt.new
  • Qwen (Alibaba)
  • Microsoft ActiveX
  • SonarQube
  • Dropbox
  • Microsoft SQL Server
  • Advanced business application programming ABAP
  • jQuery
  • Virtual private networking VPN software
  • Web service definition language WDSL
  • ADO.NET
  • Google Meet
  • Red Hat OpenShift
  • Enterprise resource planning ERP software
  • Beginner's all-purpose symbolic instruction code BASIC
  • FaceTime
  • Perforce Helix software
  • IEA Software Emerald
  • Oracle Solaris
  • Blink
  • Structured Query Report SQR
  • IBM Rational PurifyPlus
  • Google Cloud software
  • Blackbaud The Raiser's Edge
  • MicroStrategy
  • IBM z/OS operating systems
  • Collaborative Application Markup Language CAML
  • Stress testing software
  • JavaScript Object Notation JSON
  • Formula translation/translator FORTRAN
  • NortonLifeLock cybersecurity software
  • Redis
  • Amazon Redshift
  • String oriented symbolic language SNOBOL
  • Grok (xAI)
  • Google Gmail
  • Component object model COM software
  • XML Path Language XPATH
  • Figma
  • Single sign-on SSO
  • Oracle PeopleSoft Financials
  • Oracle SQL Developer
  • Kimi (Moonshot AI)
  • Apache Oozie
  • Claude (Anthropic)
  • Trimble SketchUp Pro
  • ESRI ArcGIS software
  • Cursor AI
  • Forth
  • Oracle Java 2 Platform Enterprise Edition J2EE
  • Microsoft Azure DevOps Services
  • Modula
  • Extensible markup language XML
  • UNIX
  • Apache Flume
  • Dynamic hypertext markup language DHTML
  • Graphical user interface GUI design software
  • Delphi Technology
  • Hibernate ORM
  • Red Hat WildFly
  • Evernote
  • LogMeIn GoToWebinar
  • Defect tracking software
  • Microsoft ESP SDK
  • Encryption software
  • Distributed database management software
  • LibreOffice
  • SAP Crystal Reports
  • American National Standards Institute ANSI C
  • Test implementation software
  • SAP Adaptive Server Enterprise
  • Wireshark
  • Microsoft Visual Basic
  • Tabnine
  • Automated installation software
  • GitLab
  • Oracle JavaServer Pages JSP
  • Zoom
  • Atlassian Bamboo
  • Nova (Amazon)
  • LogMeIn GoToMeeting
  • GNU Image Manipulation Program GIMP
  • Emerald Software Group Emerald Green Office
  • Mistral AI (chat/models)
  • JUnit
  • Extensible hypertext markup language XHTML
  • Bootstrap
  • Go
  • Ada
  • Amazon Kinesis
  • Apache Hadoop
  • AJAX
  • Nagios
  • Node.js
  • Ruby
  • DeepSeek
  • Adobe After Effects
  • Objective Caml
  • Vue.js
  • Disk operating system DOS
  • Microsoft Teams
  • Oracle E-Business Suite Financials
  • Microservices Architecture
  • Salesforce software
  • Dynamic analysis software
  • Oracle Business Intelligence Discoverer
  • Blackboard software
  • Component-based Scalable Logical Architecture CSLA
  • Customer information control system CICS
  • Slack
  • Data manipulation language DML
  • Interface definition language IDL
  • Google Sheets
  • Storage area network SAN software
  • GroupMe
  • Jupyter Notebook
  • Static analysis software
  • Lovable.dev
  • Cisco IOS
  • DataVision
  • Microsoft Windows
  • Verilog
  • Microsoft Dynamics
  • Snowflake
  • Computer On-line Real-time Applications Language CORAL 66
  • Relational database management software
  • Usability testing software
  • Atlassian JIRA
  • Flipgrid
  • NetSuite ERP
  • Simulation program with integrated circuit emphasis SPICE
  • Jenkins CI
  • Apache Maven
  • PyTorch
  • Minitab
  • ChatGPT (OpenAI)
  • Atlassian Bitbucket
  • Drupal
  • LinkedIn
  • Ansible software
  • Dynamic modeling software
  • Embarcadero Delphi
  • StataCorp Stata
  • System testing software
  • FileMaker Pro
  • Migration testing software
  • Oracle Hyperion
  • Integrated development environment IDE software
  • E++ pattern language
  • Microsoft Project
  • Scala
  • Google Sites
  • Apache Solr
  • Puppet
  • Common Lisp Object System CLOS
  • Common business oriented language COBOL
  • Oracle Java
  • Oracle PL/SQL
  • Scheme
  • ServiceNow
  • Airtable
  • Microsoft Word
  • Event-driven State-machines Programming
  • Gemini (Google)
  • AWK
  • Ubuntu
  • Magellan Firmware
  • Bigloo Scheme
  • Voice over internet protocol VoIP system software
  • Teradata Database
  • Pascal
  • IBM Notes
  • Restructured extended executor REXX
  • Chef
  • ABC: the AspectBench Compiler for AspectJ
  • v0 by Vercel
  • Social media sites
  • Recovery testing software
  • National Instruments LabVIEW
  • Microsoft Access
  • Hewlett Packard HP-UX
  • Deployment software
  • QNX
  • Apache Subversion SVN
  • Microsoft Exchange
  • Informatica software
  • Bash
  • Transact-SQL
  • Llama (Meta)
  • Adobe ActionScript
  • Microsoft ASP.NET Core MVC
  • Apache Spark
  • Linux
  • Microsoft Power Automate
  • Border Gateway Protocol BGP
  • IBM DB2
  • SAP ERP
  • Microsoft DirectX
  • A programming language APL
  • PuTTY
  • Backbone.js
  • Amazon Web Services AWS CloudFormation
  • Screencastify
  • MongoDB
  • Adobe Photoshop
  • Oracle Primavera Enterprise Project Portfolio Management
  • Visible Razor
  • McAfee
  • Mistral (Mistral AI)
  • Sun Microsystems Java Persistence API
  • Apache Struts
  • Quest Erwin Data Modeler
  • Patch management software
  • Gradle
  • Algorithmic language ALGOL
  • Microsoft SharePoint
  • Spring Framework
  • Perl
  • VMware
  • Apple iOS
  • LAMP Stack
  • Oracle Business Intelligence Enterprise Edition
  • Open Graphics Library OpenGL
  • Devin (Cognition AI)
  • Elasticsearch
  • GitHub
  • Talend Data Fabric
  • Unit testing software
  • Microsoft Outlook
  • SAP Business Objects
  • Adobe Flex
  • ABC Compiler
  • Apache Groovy
  • Document Object Model DOM Scripting
  • Microsoft transact-structural query language T-SQL
  • IBM Domino
  • React Native
  • Qlik Tech QlikView
  • Adobe InDesign
  • Graphical user interface GUI builder software
  • Shell script
  • IBM Rational RequisitePro
  • IBM Terraform
  • Allaire ColdFusion
  • Interoperability testing software
  • Win CE
  • IBM InfoSphere DataStage
  • SAP PowerBuilder
  • Kubernetes
  • Haskell
  • Embedded systems development software
  • Source code editor software
  • Real time operating system RTOS software
  • Apple macOS
  • J
  • Computer Associates integrated data management system CA-IDMS
  • Eclipse IDE
  • Apache Kafka
  • Microsoft .NET Framework
  • SmugMug Flickr
  • Microsoft Office software
  • Oracle JDBC
  • IBM WebSphere MQ
  • OpenAI ChatGPT
  • Objective C
  • Microsoft Team Foundation Server
  • C#
  • Amazon Elastic Compute Cloud EC2
  • RESTful API
  • SAP NetWeaver
  • Software libraries
  • 3M Post-it App
  • Google Antigravity
  • Firewall software
  • SAS
  • Apache Ant
  • MUMPS M
  • Microsoft ASP.NET
  • ICON programming language
  • Ruby on Rails
  • PostgreSQL
  • Apache Tomcat
  • Apache Airflow
  • IBM WebSphere
  • Desktop computers
  • Mainframe computers
  • Digital cameras
  • In circuit emulators ICE
  • Graphics processing unit GPU
  • Application servers
  • Flash disks
  • Computer servers
  • Notebook computers
  • Logic analyzers
  • Multi-core central processing unit CPU
  • Directory servers

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