Will “Automotive Service Advisor” be Automated?

Core Skills & Abilities

• Order stock, and price and shelve incoming goods.

• Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.

• Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.

• Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.

• Provide customers with information about local roads or highways.

• Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.

• Test and charge batteries.

• Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.

• Clean windshields.

• Prepare daily reports of fuel, oil, and accessory sales.

• Rotate, test, and repair or replace tires.

• Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.

• Clean parking areas, offices, restrooms, or equipment, and remove trash.

• Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.