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Job Description
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3021.00
- The Mean Annual Wage in the U.S. is $ 145,740.00
- The Mean Hourly Wage is $ 70.00
- Currently, there are 352,510 people on this job
☝️ Information based on the reference occupation “Computer and Information Systems Managers”.
Also Known As…
- Computer and Information Systems Managers
- Technical Services Manager
- MIS Director (Management Information Systems Director)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Information Systems Supervisor (IS Supervisor)
- Information Systems Manager (IS Manager)
- Information Systems Director (IS Director)
- Data Processing Manager
- Computing Services Director
- Application Development Director
- Technology Director
- Technology Coordinator
- Technical Solutions Director
- Technical Director
- Systems Engineering Manager
- Systems Development Manager
- Systems Applications Programming Lead
- System Development Manager
- Software Project Manager
- Reporting Analyst
- Quality Assurance Manager (QA Manager)
- Programming and Software Development Project Manager
- Program Manager
- Network Manager
- Network Director
- MIS Specialist (Management Information Systems Specialist)
- Knowledge Manager
- IT Program Auditor
- IT Investment/Portfolio Manager
- Internet Technology Manager
- Internet and E-Business Project Manager
- Interactive Media Project Manager
- Information Technology Program Management Specialist (IT Program Management Specialist)
- Information Technology Planning and Policy Analyst (IT Planning and Policy Analyst)
- Information Technology Consultant (IT Consultant)
- Information Technology Auditor (IT Auditor)
- Information Technology Analyst (IT Analyst)
- Information Technology Administrator (IT Administrator)
- Information Technology Account Manager (IT Account Manager)
- Information Systems Planner (IS Planner)
- Information Systems Administrator
- Information System and Data Processing Lead
- Information Support Project Manager
- Information Services Manager
- Health Information Technologist
- Health Information Administrator
- Health Informatics Specialist
- Enterprise Resource Planner
- Director of Engineering
- Database Architect
- Data Systems Manager
- Data Center Manager
- Cyber Workforce Developer and Manager
- Cyber Policy and Strategy Planner
- Consulting Technical Director
- Computer Systems Information Director
- Computer Security Manager
- Computer Programming Manager
- Computer Operations Manager
- Chief Technology Officer (CTO)
- Chief Innovation Officer
- Chief Information Officer (CIO)
Tasks for “Product Support Manager”
- Develop and interpret organizational goals, policies, and procedures.
- Provide users with technical support for computer problems.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
- Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
- Manage backup, security and user help systems.
- Review project plans to plan and coordinate project activity.
- Prepare and review operational reports or project progress reports.
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
- Review and approve all systems charts and programs prior to their implementation.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Control operational budget and expenditures.
- Purchase necessary equipment.
- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Stay abreast of advances in technology.
Related Technology & Tools
- Punchdown tools
- File servers
- Laser facsimile machines
- Storage servers
- Computer servers
- Network analyzers
- Network routers
- Web servers
- Personal computers
- Teleconferencing equipment
- Mid-range computers
- Industry standard architecture/peripheral component interconnect ISA/PCI cards
- Print servers
- Netware servers
- Robot automation tool
- Mainframe computers
- Computer tool kits
- Inkjet printers
- Laser printers
- Minicomputers
- Internet Information Services IIS Servers
- Workstations
- Network interface cards NIC
- Photocopiers
- Network switches
- Access servers
- Screwdrivers
- Microsoft Visual FoxPro
- MicroStrategy
- Eclipse IDE
- Oracle WebLogic Server
- Microsoft Dynamics NAV
- Oracle E-Business Suite Financials
- Firewall software
- Microsoft Dynamics GP
- Progress WebSpeed Workshop
- Apple iWork Pages
- Apple iWork Numbers
- Apache Pig
- Human resource management software HRMS
- Veritas NetBackup
- Microsoft Entourage
- Performance Solutions Technology ManagePro
- Microsoft Outlook
- Microsoft SharePoint
- Apple Macintosh OS/X
- Hewlett Packard HP-UX
- Microsoft SQL Server Reporting Services SSRS
- Tableau
- Linux-based email software
- The MathWorks MATLAB
- Adobe Systems Adobe Flash
- Corel Office Suite
- Splunk Enterprise
- QUALCOMM Eudora
- Samba
- Microsoft Dynamics AX
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- Extensible markup language XML
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- C++
- Apache Cassandra
- Virtual private networking VPN software
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- IBM Cognos Impromptu
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- Mobile wireless network infrastructure software
- Ruby on Rails
- File transfer protocol FTP software
- Extensible HyperText Markup Language XHTML
- Microsoft Project
- Blackboard
- Symantec
- SOX COBIT
- Objective C
- TKSoftware
- Microsoft Dynamics
- C
- Netscape Navigator
- NoSQL
- Oracle Solaris
- Symantec Veritas Volume Manager
- Progress OpenEdge Application Server
- McAfee
- Sybase
- K2 Business Process Automation
- Adobe Systems Adobe Distiller
- Teradata Database
- Oracle PL/SQL
- Microsoft Visual Basic Scripting Edition VBScript
- Oracle Primavera Systems
- Billing software
- Drupal
- Dynamic hypertext markup language DHTML
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- SolarWinds
- R
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- Linux
- Progress OpenEdge ABL
- Microsoft Visio
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- Pilgrim Quality Solutions SmartSolve
- Infor ERP Baan
- LAN software
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- Cisco Systems WAN Manager
- Microsoft Office SharePoint Server MOSS
- Oracle Eloqua
- Python
- StataCorp Stata
- Oracle Siebel Server Sync
- Mac HelpMate
- LAMP Stack
- Microsoft Windows Server
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- Red Hat WildFly
- Oracle DBMS
- Common business oriented language COBOL
- C#
- Customer information control system CICS
- IBM InfoSphere DataStage
- Microsoft Visual Basic
- Qlik Tech QlikView
- Pegasus software
- Microsoft .NET Framework
- MongoDB
- JavaScript
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- Apache Tomcat
- IBM Power Systems software
- Microsoft Visual Studio
- Microsoft Front Page
- Microsoft Exchange Server
- Citrix
- SPSS
- Telnet programs software
- Oracle JD Edwards EnterpriseOne
- Enterprise JavaBeans
- CA Erwin Data Modeler
- Zephyr EXTRA! Terminal Emulation
- Oracle Business Intelligence Enterprise Edition
- Microsoft Active Server Pages ASP
- Nagios
- Symantec Veritas File System
- ACT! Premium
- Oracle PeopleSoft
- Practical extraction and reporting language Perl
- Blackbaud The Raiser's Edge
- Oracle Fusion Applications
- Microsoft Excel
- Advanced business application programming ABAP
- UNIX
- Microsoft Internet Explorer
- PostgreSQL
- Apple iWork Keynote
- Apple iMovie
- KornShell
- Oracle iPlanet Web Server
- Oracle E-Business Suite
- Alpha Four
- Microsoft Office
- Microsoft Word
- Apache HTTP Server
- MySQL
- Puppet
- Adobe Systems Adobe Flex
- Microsoft Business Contact Manager
- SAS
- Help desk software
- Assembler
- Oracle Hyperion
- PHP: Hypertext Preprocessor
- NetSuite ERP
- Borland Paradox
- Apache Solr
- Red Hat Enterprise Linux
- Progress OpenEdge Fathom Replication software
- Progress Sonic ESB
- Structured query language SQL
- Hypertext markup language HTML
- Microsoft Access
- Microsoft PowerPoint
- Apache Hadoop
- Node.js