Will “First-Line Supervisors of Food Preparation and Serving Workers” be Replaced By Robots? 🤔

Job Description

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Job Details

• The SOC (Standard Occupational Classification) code is 35-1012.00
• The Mean Annual Wage in the U.S. is $ 34,700.00
• The Mean Hourly Wage is $ 16.00
• Currently, there are 908,550 people on this job

Also Known As…

• Restaurant Manager
• Kitchen Manager
• Food Service Supervisor
• Food Service Manager
• Food Service Director
• Executive Chef
• Dietary Supervisor
• Dietary Manager
• Cafeteria Manager
• Assistant Manager
• Waiter/Waitress, Captain
• Tea Room Manager
• Supervisor, Diet, Kitchen
• Supervisor of Food and Nutrition Services
• Supervisor
• Store Manager
• Steward/Stewardess
• Sous Chef
• Soda Fountain Manager
• Snack Bar Manager
• Shift Supervisor
• Shift Manager
• Shift Leader
• School Lunch Manager
• Room Service Supervisor
• Restaurant Supervisor
• Restaurant Shift Supervisor
• Railroad Dining Car Steward/Stewardess
• Lunchroom Supervisor
• Lunchroom Manager
• Lunchroom Food Service Supervisor
• Luncheonette Manager
• Lunch Counter Manager
• Kosher Dietary Service Supervisor
• Kosher Dietary Service Manager
• Kitchen Work Supervisor
• Kitchen Supervisor
• Kitchen Steward/Stewardess
• Hotel or Motel Food Service Supervisor
• Headwaiter/Headwaitress
• Head Waitress
• Head Waiter/Waitress
• Head Waiter
• Head Silverman
• Head Cook
• Head Banquet Waiter/Waitress
• Fountain Supervisor
• Fountain Manager
• Food Supervisor
• Food Service Worker
• Food Production Supervisor
• Food Production Manager
• Food Expeditor
• Food Concession Manager
• Food Beverage Supervisor
• Food and Beverage Supervisor
• Food and Beverage Manager
• Floor Supervisor
• Flight Kitchen Manager
• First Cook
• Fast Food Supervisor
• Fast Food Services Manager
• Fast Food Restaurant Manager
• Executive Sous Chef
• Director of Food and Nutrition Services
• Director of Food and Beverage
• Dining Room Supervisor
• Dining Room Manager
• Dining Room Captain
• Diet Supervisor
• Department Manager
• Dairy Bar Manager
• Culinary Specialist
• Crew Leader
• Crew Chief
• Counter Supervisor
• Cook Supervisor
• Cook Manager
• Commissary Production Supervisor
• Cocktail Lounge Manager
• Child Nutrition Manager
• Chief Cargo Vessel Steward/Stewardess
• Chef
• Catering Supervisor
• Caterer
• Captain
• Canteen Manager
• Cafeteria Supervisor
• Bartender Manager
• Bar Manager
• Banquet Supervisor
• Banquet Steward/Stewardess
• Banquet Captain

Tasks for “First-Line Supervisors of Food Preparation and Serving Workers”

• Estimate ingredients and supplies required to prepare a recipe.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
• Develop equipment maintenance schedules and arrange for repairs.
• Present bills and accept payments.
• Record production, operational, and personnel data on specified forms.
• Schedule parties and take reservations.
• Develop departmental objectives, budgets, policies, procedures, and strategies.
• Greet and seat guests, and present menus and wine lists.
• Resolve customer complaints regarding food service.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Supervise and participate in kitchen and dining area cleaning activities.
• Compile and balance cash receipts at the end of the day or shift.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
• Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
• Evaluate new products for usefulness and suitability.
• Perform various financial activities, such as cash handling, deposit preparation, and payroll.
• Forecast staff, equipment, and supply requirements, based on a master menu.
• Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
• Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Related Technology & Tools

• Barcode scanners
• Point of service scanners
• Point of sale POS printers
• Restaurant guest and server paging systems
• Credit card processing machines
• Point of sale POS terminals
• Linear imaging scanners
• Cash registers
• Card readers
• Notebook computers
• Long range charged coupled device CCD barcode scanners
• Desktop computers
• Point of service workstations

• MICROS Systems HSI Profits Series
• The General Store
• NCR Advanced Checkout Solution
• Staff scheduling software
• SoftCafe ScheduleWriter
• Microsoft Excel
• Ordering and purchasing software
• Intuit QuickBooks Point of Sale
• Microsoft Word
• CBORD Group Menu Management System
• Compeat Restaurant Accounting Systems
• CaterPro
• Point of sale POS software
• Data entry software
• Sage 50 Accounting
• CostGuard
• Delphi Technology
• ParTech PixelPoint POS
• Microsoft PowerPoint
• Microsoft Office
• IBM Domino
• Compris Advanced Manager's Workstation
• Restaurant Operations & Management Spreadsheet Library
• Microsoft Outlook
• Compris software
• Inventory management software
• CBORD FoodService Suite
• Regnow Chrysanth Inventory Manager
• Spreadsheet software
• NCR NeighborhoodPOS