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Automation Risk Analysis

Will “Case Management Assistant” be Automated?

Historical Context: Oxford Study (2013)

Ranked #185 of 702. Estimated risk: 13.0%

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AI Exposure Risk

45%

“Case Management Assistant” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

32%

“Case Management Assistant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 32% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Social and Human Service Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Avg. Annual Salary $47,090
Avg. Hourly Wage $22.64
Available Jobs (US) 424,220
Job Title & Hierarchy Code (SOC) Social and Human Service Assistants #21-1093
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Social and Human Service Assistants”

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Core Skills & Abilities

  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

  • Keep records or prepare reports for owner or management concerning visits with clients.

  • Observe and discuss meal preparation and suggest alternate methods of food preparation.

  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

  • Demonstrate use and care of equipment for tenant use.

  • Assist in planning food budgets, using charts or sample budgets.

  • Oversee day-to-day group activities of residents in institution.

  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.

  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

  • Inform tenants of facilities, such as laundries or playgrounds.

  • Consult with supervisor concerning programs for individual families.

  • Submit reports and review reports or problems with superior.

  • Assist clients with preparation of forms, such as tax or rent forms.

  • Transport and accompany clients to shopping areas or to appointments, using automobile.

  • Develop and implement behavioral management and care plans for clients.

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

  • Provide information or refer individuals to public or private agencies or community services for assistance.

  • Observe clients' food selections and recommend alternate economical and nutritional food choices.

  • Assist in locating housing for displaced individuals.

Technologies & Software

  • Database software
  • MEDITECH software
  • Microsoft PowerPoint
  • Microsoft Office software
  • Microsoft Outlook
  • Nuance Dragon NaturallySpeaking
  • Woebot (AI Mental Health)
  • Microsoft Excel
  • Microsoft Access
  • Web browser software
  • Microsoft Copilot
  • Gemini for Workspace
  • Electronic medical record EMR software
  • Word processing software
  • ChatGPT (OpenAI)
  • Microsoft Word
  • Limbic AI
  • PointClickCare healthcare software
  • Passenger vehicles
  • Photocopying equipment
  • Laptop computers
  • 10-key calculators
  • Computer laser printers
  • Amplified telephones
  • Laser facsimile machines
  • Personal computers
  • Hearing impaired telephones
  • Desktop computers
  • Multi-line telephone systems