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Automation Risk Analysis

Will “Support Worker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #185 of 702. Estimated risk: 13.0%

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AI Exposure Risk

45%

“Support Worker” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

32%

“Support Worker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 32% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Social and Human Service Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Avg. Annual Salary $47,090
Avg. Hourly Wage $22.64
Available Jobs (US) 424,220
Job Title & Hierarchy Code (SOC) Social and Human Service Assistants #21-1093
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Social and Human Service Assistants”

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Core Skills & Abilities

  • Assist in planning food budgets, using charts or sample budgets.

  • Inform tenants of facilities, such as laundries or playgrounds.

  • Consult with supervisor concerning programs for individual families.

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

  • Transport and accompany clients to shopping areas or to appointments, using automobile.

  • Keep records or prepare reports for owner or management concerning visits with clients.

  • Assist in locating housing for displaced individuals.

  • Oversee day-to-day group activities of residents in institution.

  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

  • Assist clients with preparation of forms, such as tax or rent forms.

  • Provide information or refer individuals to public or private agencies or community services for assistance.

  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

  • Observe and discuss meal preparation and suggest alternate methods of food preparation.

  • Submit reports and review reports or problems with superior.

  • Observe clients' food selections and recommend alternate economical and nutritional food choices.

  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.

  • Develop and implement behavioral management and care plans for clients.

  • Demonstrate use and care of equipment for tenant use.

Technologies & Software

  • Microsoft Word
  • PointClickCare healthcare software
  • MEDITECH software
  • Microsoft Outlook
  • Woebot (AI Mental Health)
  • Database software
  • Word processing software
  • Microsoft PowerPoint
  • Web browser software
  • Microsoft Excel
  • ChatGPT (OpenAI)
  • Gemini for Workspace
  • Microsoft Copilot
  • Limbic AI
  • Nuance Dragon NaturallySpeaking
  • Electronic medical record EMR software
  • Microsoft Office software
  • Microsoft Access
  • Computer laser printers
  • Desktop computers
  • 10-key calculators
  • Passenger vehicles
  • Laser facsimile machines
  • Laptop computers
  • Hearing impaired telephones
  • Photocopying equipment
  • Amplified telephones
  • Multi-line telephone systems
  • Personal computers