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Automation Risk Analysis

Will “Support Worker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #185 of 702. Estimated risk: 13.0%

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AI Exposure Risk

45%

“Support Worker” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

32%

“Support Worker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 32% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Social and Human Service Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Avg. Annual Salary $47,090
Avg. Hourly Wage $22.64
Available Jobs (US) 424,220
Job Title & Hierarchy Code (SOC) Social and Human Service Assistants #21-1093
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Social and Human Service Assistants”

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Core Skills & Abilities

  • Consult with supervisor concerning programs for individual families.

  • Demonstrate use and care of equipment for tenant use.

  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

  • Observe clients' food selections and recommend alternate economical and nutritional food choices.

  • Observe and discuss meal preparation and suggest alternate methods of food preparation.

  • Assist in locating housing for displaced individuals.

  • Assist clients with preparation of forms, such as tax or rent forms.

  • Keep records or prepare reports for owner or management concerning visits with clients.

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

  • Submit reports and review reports or problems with superior.

  • Develop and implement behavioral management and care plans for clients.

  • Oversee day-to-day group activities of residents in institution.

  • Assist in planning food budgets, using charts or sample budgets.

  • Inform tenants of facilities, such as laundries or playgrounds.

  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.

  • Transport and accompany clients to shopping areas or to appointments, using automobile.

  • Provide information or refer individuals to public or private agencies or community services for assistance.

Technologies & Software

  • Microsoft PowerPoint
  • Web browser software
  • Microsoft Excel
  • Microsoft Copilot
  • Word processing software
  • Microsoft Office software
  • Electronic medical record EMR software
  • Gemini for Workspace
  • ChatGPT (OpenAI)
  • Microsoft Word
  • Microsoft Outlook
  • Limbic AI
  • PointClickCare healthcare software
  • Microsoft Access
  • Database software
  • Woebot (AI Mental Health)
  • Nuance Dragon NaturallySpeaking
  • MEDITECH software
  • Multi-line telephone systems
  • Laptop computers
  • Hearing impaired telephones
  • Personal computers
  • Laser facsimile machines
  • 10-key calculators
  • Photocopying equipment
  • Computer laser printers
  • Desktop computers
  • Amplified telephones
  • Passenger vehicles