Will “Casino Floor Supervisor” be Replaced By Robots? 🤔
28% Chance of Automation
“Casino Floor Supervisor” will almost certainly not be replaced by robots.
This job is ranked #235 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
- The SOC (Standard Occupational Classification) code is 39-1011.00
- The Mean Annual Wage in the U.S. is $ 50,810.00
- The Mean Hourly Wage is $ 24.00
- Currently, there are 22,130 people on this job
☝️ Information based on the reference occupation “Gaming Supervisors”.
Also Known As…
- Gaming Supervisors
- Table Games Supervisor
- Slot Shift Manager
- Shift Supervisor
- Pit Supervisor
- Pit Boss
- Gaming Floor Supervisor
- Floor Supervisor
- Casino Supervisor
- Casino Shift Manager
- Casino Floorperson
- Table Games Shift Manager
- Table Games Floor Supervisor
- Slot Supervisor
- Security Supervisor
- Poker Supervisor
- Lottery Office Manager
- Gambling Supervisor
- Gambling Floor Supervisor
- Gambling Box Person
- Executive Casino Host
- Crap Game Box Person
- Casino Manager
- Cardroom Manager
- Box Person
- Blackjack Supervisor
- Blackjack Pit Boss
Tasks for “Casino Floor Supervisor”
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Evaluate workers' performance and prepare written performance evaluations.
- Establish and maintain banks and table limits for each game.
- Interview, hire, or train workers.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
- Perform paperwork required for monetary transactions.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Record, issue receipts for, and pay off bets.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Greet customers and ask about the quality of service they are receiving.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Provide fire protection or first-aid assistance when necessary.
- Resolve customer or employee complaints.
Related Technology & Tools
- 10-key calculators
- Two way radios
- Personal computers
- Desktop computers
- Laptop computers
- Security alarm systems
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Corel WordPerfect
- Microsoft Word
- Data entry software