Will “Shift Supervisor” be Replaced By Robots? 🤔
28% Chance of Automation
“Shift Supervisor” will almost certainly not be replaced by robots.
This job is ranked #235 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
- The SOC (Standard Occupational Classification) code is 39-1011.00
- The Mean Annual Wage in the U.S. is $ 50,810.00
- The Mean Hourly Wage is $ 24.00
- Currently, there are 22,130 people on this job
☝️ Information based on the reference occupation “Gaming Supervisors”.
Also Known As…
- Gaming Supervisors
- Table Games Supervisor
- Slot Shift Manager
- Pit Supervisor
- Pit Boss
- Gaming Floor Supervisor
- Floor Supervisor
- Casino Supervisor
- Casino Shift Manager
- Casino Floorperson
- Table Games Shift Manager
- Table Games Floor Supervisor
- Slot Supervisor
- Shift Supervisor
- Security Supervisor
- Poker Supervisor
- Lottery Office Manager
- Gambling Supervisor
- Gambling Floor Supervisor
- Gambling Box Person
- Executive Casino Host
- Crap Game Box Person
- Casino Manager
- Casino Floor Supervisor
- Cardroom Manager
- Box Person
- Blackjack Supervisor
- Blackjack Pit Boss
Tasks for “Shift Supervisor”
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Interview, hire, or train workers.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Provide fire protection or first-aid assistance when necessary.
- Evaluate workers' performance and prepare written performance evaluations.
- Record, issue receipts for, and pay off bets.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Establish and maintain banks and table limits for each game.
- Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
- Greet customers and ask about the quality of service they are receiving.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Perform paperwork required for monetary transactions.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Resolve customer or employee complaints.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
Related Technology & Tools
- Security alarm systems
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- Microsoft Word
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- Corel WordPerfect
- Data entry software
- Microsoft Outlook
- Microsoft Office