-
Counsel students in the handling of issues such as family, financial, and educational problems.
-
Sort and distribute mail.
-
Make regular rounds to ensure that residents and areas are safe and secure.
-
Provide requested information on students' progress and the development of case plans.
-
Assign rooms to students.
-
Provide emergency first aid and summon medical assistance when necessary.
-
Accompany and supervise students during meals.
-
Answer telephones, and route calls or deliver messages.
-
Communicate with other staff to resolve problems with individual students.
-
Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
-
Collaborate with counselors to develop counseling programs that address the needs of individual students.
-
Oversee departmental budget.
-
Order supplies for facilities.
-
Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
-
Supervise students' housekeeping work to ensure that it is done properly.
-
Process contract cancellations for students who are unable to follow residence hall policies and procedures.
-
Hold regular meetings with each assigned unit.
-
Chaperone group-sponsored trips and social functions.
-
Develop program plans for individuals or assist in plan development.
-
Observe students to detect and report unusual behavior.
-
Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
-
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
-
Determine the need for facility maintenance and repair, and notify appropriate personnel.
-
Develop and coordinate educational programs for residents.
-
Inventory, pack, and remove items left behind by former residents.
-
Confer with medical personnel to better understand the backgrounds and needs of individual residents.
-
Administer, coordinate, or recommend disciplinary and corrective actions.
-
Supervise the activities of housekeeping personnel.
-
Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
-
Mediate interpersonal problems between residents.