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Automation Risk Analysis

Will “Logistics Dispatcher” be Automated?

Historical Context: Oxford Study (2013)

Ranked #627 of 702. Estimated risk: 96.0%

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AI Exposure Risk

48%

“Logistics Dispatcher” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 48% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Logistics Dispatcher” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Dispatchers, Except Police, Fire, and Ambulance, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Avg. Annual Salary $53,150
Avg. Hourly Wage $25.55
Available Jobs (US) 211,000
Job Title & Hierarchy Code (SOC) Dispatchers, Except Police, Fire, and Ambulance #43-5032
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Dispatchers, Except Police, Fire, and Ambulance”

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Core Skills & Abilities

  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.

  • Arrange for necessary repairs to restore service and schedules.

  • Receive or prepare work orders.

  • Prepare daily work and run schedules.

  • Order supplies or equipment and issue them to personnel.

  • Oversee all communications within specifically assigned territories.

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.

  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

Technologies & Software

  • Geomechanical design analysis GDA software
  • Locomotive distribution software
  • Sabre travel agent software
  • Command Alkon COMMANDconcrete
  • Kronos Workforce Timekeeper
  • UiPath (RPA + AI)
  • Napkin AI
  • Otter.ai
  • SAP software
  • Computer aided dispatch software
  • TMW PowerSuite
  • Microsoft Access
  • Microsoft Copilot
  • Transportation management software
  • ESRI ArcIMS
  • Computer aided dispatching auto routing software
  • Microsoft Windows
  • Microsoft Excel
  • Word processing software
  • Microsoft Office software
  • Grammarly AI
  • Dr. Dispatch
  • Zapier AI
  • Resource management software
  • Air-Trak Cloudberry
  • Digital Gateway e-automate
  • Web browser software
  • Microsoft Word
  • Notion AI
  • Tangier Sky Scheduler View
  • Bornemann Associates Flight Plan
  • Microsoft Outlook
  • Computer aided design CAD software
  • Rail Traffic Track Warrant Control System
  • Microsoft Dynamics
  • Scheduling software
  • Microsoft PowerPoint
  • Gemini for Workspace
  • Email software
  • Database software
  • Routing software
  • Global positioning system GPS software
  • ChatGPT (OpenAI)
  • Situation resource tracking software
  • Perplexity AI
  • Two way radios
  • Tower switching machines
  • Signal controls
  • Call management systems CMS
  • Desktop computers
  • Switch controls
  • Teletypewriters TTY
  • Voice over internet protocol VoIP systems
  • Personal computers
  • Multi-line telephone systems
  • Dispatch servers
  • Centralized traffic control units
  • Mobile data terminal MDT equipment
  • Touch screen monitors
  • Mobile radios
  • Job dispatch and vehicle tracking systems
  • Personal banking chamber PBC telephones

Alternative Job Titles