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Automation Risk Analysis

Will “Personal Computer Maintenance Technician (PC Maintenance Tech)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #405 of 702. Estimated risk: 74.0%

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AI Exposure Risk

52%

“Personal Computer Maintenance Technician (PC Maintenance Tech)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 52% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

48%

“Personal Computer Maintenance Technician (PC Maintenance Tech)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 48% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer, Automated Teller, and Office Machine Repairers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Avg. Annual Salary $49,820
Avg. Hourly Wage $23.95
Available Jobs (US) 73,010
Job Title & Hierarchy Code (SOC) Computer, Automated Teller, and Office Machine Repairers #49-2011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer, Automated Teller, and Office Machine Repairers”

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Core Skills & Abilities

  • Converse with customers to determine details of equipment problems.

  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

  • Train new repairers.

  • Operate machines to test functioning of parts or mechanisms.

  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

  • Reassemble machines after making repairs or replacing parts.

  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

  • Fill machines with toners, inks, or other duplicating fluids.

  • Travel to customers' stores or offices to service machines or to provide emergency repair service.

  • Calibrate testing instruments.

  • Test new systems to ensure that they are in working order.

  • Maintain parts inventories and order any additional parts needed for repairs.

  • Install and configure new equipment, including operating software or peripheral equipment.

  • Align, adjust, or calibrate equipment according to specifications.

  • Maintain records of equipment maintenance work or repairs.

  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.

  • Complete repair bills, shop records, time cards, or expense reports.

  • Analyze equipment performance records to assess equipment functioning.

  • Assemble machines according to specifications, using hand or power tools and measuring devices.

  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

  • Advise customers concerning equipment operation, maintenance, or programming.

  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

Technologies & Software

  • Claude (Anthropic)
  • Call tracking software
  • ServiceNow
  • Hypertext markup language HTML
  • Augury (Predictive Maintenance)
  • Adobe Acrobat
  • McNeel Rhinoceros 3D
  • Microsoft Hyperterminal
  • Structured query language SQL
  • Email software
  • Microsoft PowerPoint
  • Symantec Norton Utilities
  • Norton AntiVirus
  • Kimi (Moonshot AI)
  • Qwen (Alibaba)
  • Microsoft Excel
  • Symantec Altiris Deployment Solution
  • Microsoft Windows
  • Linux
  • JavaScript
  • Microsoft Active Server Pages ASP
  • Extensible stylesheet language XSL
  • Operating system software
  • Microsoft Outlook
  • IBM Notes
  • Terminal emulation software
  • Virus detection software
  • Microsoft Access
  • Scheduling software
  • Web browser software
  • Microsoft Office software
  • Inventory control system software
  • Mistral (Mistral AI)
  • ServiceMax AI
  • Macromedia Cold Fusion
  • Extensible markup language XML
  • Uptake AI
  • Nova (Amazon)
  • Perplexity AI
  • Database software
  • ChatGPT (OpenAI)
  • Debugging software
  • Microsoft Visual Basic.NET
  • Spreadsheet software
  • Llama (Meta)
  • Microsoft Word
  • Grok (xAI)
  • DeepSeek
  • Microsoft Active Directory
  • Gemini (Google)
  • Personal computer diagnostic software
  • Cisco Systems VPN Client
  • IBM WebSphere
  • Microsoft Office Live Meeting
  • Microsoft Internet Explorer
  • UNIX
  • Microsoft Exchange
  • Word processing software
  • Desktop computers
  • Power drills
  • Nut drivers
  • Voltmeters
  • Armored cars
  • Notebook computers
  • Digital oscilloscopes
  • Digital ohmmeters
  • Synchronous optical network SONET analyzers
  • Field replaceable units FRU
  • Mini vacuums
  • Drill presses
  • Test pattern generators
  • Protocol analyzers
  • Flathead screwdrivers
  • Adjustable widemouth pliers
  • Wire strippers
  • T-Birds
  • Asynchronous transfer mode ATM analyzers
  • Computer servers
  • Portable signal generators
  • Telecommunication analyzers
  • Soldering irons
  • Air compressors
  • Bit error rate testers BERT
  • Powerline monitors
  • Combination wrenches
  • Cable verifiers
  • Digital multimeters

Alternative Job Titles