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Automation Risk Analysis

Will “Printer Field Service Tech (Printer Field Service Technician)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #405 of 702. Estimated risk: 74.0%

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AI Exposure Risk

52%

“Printer Field Service Tech (Printer Field Service Technician)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 52% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

48%

“Printer Field Service Tech (Printer Field Service Technician)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 48% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer, Automated Teller, and Office Machine Repairers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Avg. Annual Salary $49,820
Avg. Hourly Wage $23.95
Available Jobs (US) 73,010
Job Title & Hierarchy Code (SOC) Computer, Automated Teller, and Office Machine Repairers #49-2011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer, Automated Teller, and Office Machine Repairers”

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Core Skills & Abilities

  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.

  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

  • Reassemble machines after making repairs or replacing parts.

  • Travel to customers' stores or offices to service machines or to provide emergency repair service.

  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

  • Complete repair bills, shop records, time cards, or expense reports.

  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

  • Analyze equipment performance records to assess equipment functioning.

  • Operate machines to test functioning of parts or mechanisms.

  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

  • Train new repairers.

  • Install and configure new equipment, including operating software or peripheral equipment.

  • Fill machines with toners, inks, or other duplicating fluids.

  • Maintain parts inventories and order any additional parts needed for repairs.

  • Test new systems to ensure that they are in working order.

  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

  • Advise customers concerning equipment operation, maintenance, or programming.

  • Assemble machines according to specifications, using hand or power tools and measuring devices.

  • Converse with customers to determine details of equipment problems.

  • Calibrate testing instruments.

  • Align, adjust, or calibrate equipment according to specifications.

  • Maintain records of equipment maintenance work or repairs.

Technologies & Software

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  • Debugging software
  • UNIX
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  • Personal computer diagnostic software
  • Perplexity AI
  • Microsoft Internet Explorer
  • ServiceMax AI
  • Claude (Anthropic)
  • Database software
  • Mistral (Mistral AI)
  • Microsoft Exchange
  • Email software
  • Norton AntiVirus
  • ServiceNow
  • Macromedia Cold Fusion
  • Microsoft Visual Basic.NET
  • ChatGPT (OpenAI)
  • Structured query language SQL
  • Inventory control system software
  • Microsoft Access
  • Microsoft Hyperterminal
  • Grok (xAI)
  • Microsoft Office software
  • Gemini (Google)
  • Symantec Altiris Deployment Solution
  • Extensible stylesheet language XSL
  • Microsoft Windows
  • Linux
  • Word processing software
  • Llama (Meta)
  • Operating system software
  • DeepSeek
  • Qwen (Alibaba)
  • JavaScript
  • Microsoft Active Server Pages ASP
  • Symantec Norton Utilities
  • Hypertext markup language HTML
  • Uptake AI
  • Terminal emulation software
  • Microsoft Excel
  • Nova (Amazon)
  • Scheduling software
  • Spreadsheet software
  • Microsoft PowerPoint
  • Virus detection software
  • IBM Notes
  • Adobe Acrobat
  • Microsoft Word
  • Microsoft Active Directory
  • Kimi (Moonshot AI)
  • Cisco Systems VPN Client
  • Microsoft Outlook
  • Call tracking software
  • Microsoft Office Live Meeting
  • Extensible markup language XML
  • Web browser software
  • Digital ohmmeters
  • Nut drivers
  • Digital oscilloscopes
  • Drill presses
  • Soldering irons
  • Armored cars
  • Flathead screwdrivers
  • Adjustable widemouth pliers
  • Synchronous optical network SONET analyzers
  • Combination wrenches
  • T-Birds
  • Computer servers
  • Protocol analyzers
  • Notebook computers
  • Digital multimeters
  • Air compressors
  • Test pattern generators
  • Cable verifiers
  • Telecommunication analyzers
  • Field replaceable units FRU
  • Wire strippers
  • Asynchronous transfer mode ATM analyzers
  • Power drills
  • Mini vacuums
  • Bit error rate testers BERT
  • Powerline monitors
  • Desktop computers
  • Voltmeters
  • Portable signal generators

Alternative Job Titles