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Automation Risk Analysis

Will “Printer Field Service Tech (Printer Field Service Technician)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #405 of 702. Estimated risk: 74.0%

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AI Exposure Risk

52%

“Printer Field Service Tech (Printer Field Service Technician)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 52% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

48%

“Printer Field Service Tech (Printer Field Service Technician)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 48% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer, Automated Teller, and Office Machine Repairers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Avg. Annual Salary $49,820
Avg. Hourly Wage $23.95
Available Jobs (US) 73,010
Job Title & Hierarchy Code (SOC) Computer, Automated Teller, and Office Machine Repairers #49-2011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer, Automated Teller, and Office Machine Repairers”

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Core Skills & Abilities

  • Analyze equipment performance records to assess equipment functioning.

  • Fill machines with toners, inks, or other duplicating fluids.

  • Test new systems to ensure that they are in working order.

  • Align, adjust, or calibrate equipment according to specifications.

  • Calibrate testing instruments.

  • Advise customers concerning equipment operation, maintenance, or programming.

  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.

  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

  • Train new repairers.

  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

  • Maintain records of equipment maintenance work or repairs.

  • Complete repair bills, shop records, time cards, or expense reports.

  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

  • Reassemble machines after making repairs or replacing parts.

  • Travel to customers' stores or offices to service machines or to provide emergency repair service.

  • Install and configure new equipment, including operating software or peripheral equipment.

  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

  • Operate machines to test functioning of parts or mechanisms.

  • Assemble machines according to specifications, using hand or power tools and measuring devices.

  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

  • Converse with customers to determine details of equipment problems.

  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

  • Maintain parts inventories and order any additional parts needed for repairs.

Technologies & Software

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  • Microsoft Access
  • McNeel Rhinoceros 3D
  • Microsoft Hyperterminal
  • Adobe Acrobat
  • Microsoft Visual Basic.NET
  • Debugging software
  • Scheduling software
  • Email software
  • Microsoft Windows
  • ServiceMax AI
  • Virus detection software
  • IBM WebSphere
  • Llama (Meta)
  • UNIX
  • Database software
  • Mistral (Mistral AI)
  • Microsoft Exchange
  • Symantec Norton Utilities
  • Microsoft Excel
  • Microsoft Internet Explorer
  • Uptake AI
  • Microsoft Office Live Meeting
  • Microsoft Active Directory
  • DeepSeek
  • Augury (Predictive Maintenance)
  • Qwen (Alibaba)
  • Linux
  • Extensible stylesheet language XSL
  • Terminal emulation software
  • Microsoft Word
  • Microsoft Office software
  • Operating system software
  • Personal computer diagnostic software
  • Microsoft Outlook
  • Nova (Amazon)
  • ServiceNow
  • ChatGPT (OpenAI)
  • Perplexity AI
  • Microsoft PowerPoint
  • Kimi (Moonshot AI)
  • Norton AntiVirus
  • Symantec Altiris Deployment Solution
  • Call tracking software
  • Gemini (Google)
  • Hypertext markup language HTML
  • Spreadsheet software
  • Inventory control system software
  • Microsoft Active Server Pages ASP
  • Web browser software
  • JavaScript
  • IBM Notes
  • Cisco Systems VPN Client
  • Grok (xAI)
  • Claude (Anthropic)
  • Word processing software
  • Macromedia Cold Fusion
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  • Adjustable widemouth pliers
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  • Bit error rate testers BERT
  • Mini vacuums
  • Powerline monitors
  • Digital multimeters
  • Field replaceable units FRU
  • Digital oscilloscopes
  • Flathead screwdrivers
  • Digital ohmmeters
  • Computer servers
  • Power drills
  • Desktop computers
  • Telecommunication analyzers
  • Synchronous optical network SONET analyzers
  • Test pattern generators
  • Nut drivers
  • Armored cars
  • Asynchronous transfer mode ATM analyzers
  • Soldering irons
  • Voltmeters
  • Drill presses
  • T-Birds

Alternative Job Titles