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Automation Risk Analysis

Will “Systems Support Engineer” be Automated?

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AI Exposure Risk

58%

“Systems Support Engineer” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

27%

“Systems Support Engineer” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 27% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Software Developers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Research, design, and develop computer and network software or specialized utility programs. Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. Update software or enhance existing software capabilities. May work with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements. May maintain databases within an application area, working individually or coordinating database development as part of a team.

Avg. Annual Salary $144,570
Avg. Hourly Wage $69.50
Available Jobs (US) 1,654,440
Job Title & Hierarchy Code (SOC) Software Developers #15-1252
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Software Developers”

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Core Skills & Abilities

  • Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.

  • Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.

  • Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.

  • Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.

  • Develop or direct software system testing or validation procedures, programming, or documentation.

  • Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.

  • Coordinate installation of software system.

  • Prepare reports or correspondence concerning project specifications, activities, or status.

  • Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.

  • Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.

  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.

  • Monitor functioning of equipment to ensure system operates in conformance with specifications.

  • Determine system performance standards.

  • Train users to use new or modified equipment.

  • Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.

  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

  • Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.

Technologies & Software

  • Informatica software
  • Spring Boot
  • SAP PowerBuilder
  • v0 by Vercel
  • Configuration management software
  • Algorithmic language ALGOL
  • PHP
  • List processing language LISP
  • Component-based Scalable Logical Architecture CSLA
  • Oracle PL/SQL
  • Microsoft Visual C# .NET
  • LogMeIn GoToWebinar
  • Extensible hypertext markup language XHTML
  • Microsoft Project
  • Dynamic modeling software
  • Elasticsearch
  • IBM z/OS operating systems
  • Graphical user interface GUI builder software
  • IBM Rational PurifyPlus
  • Apple macOS
  • Ubuntu
  • Interstate connection ICON
  • Apache Hadoop
  • Distributed component object model DCOM software
  • Stress testing software
  • Citrix cloud computing software
  • PyTorch
  • Backbone.js
  • Version control software
  • Distributed database management software
  • UNIX
  • Microsoft Outlook
  • Load testing software
  • SAP Business Objects
  • Flipgrid
  • SAP software
  • Apache HTTP Server
  • Nagios
  • Drupal
  • Apache Pig
  • TypeScript
  • Adobe Flex
  • Adobe ActionScript
  • Unit testing software
  • Formula translation/translator FORTRAN
  • ChatGPT (OpenAI)
  • E++ pattern language
  • Blink
  • Forth
  • B-Method
  • WordPress
  • Hewlett Packard LoadRunner
  • LibreOffice
  • Source code editor software
  • Transact-SQL
  • Microsoft ActiveX
  • Talend Big Data Integration
  • American National Standards Institute ANSI C
  • Document management system software
  • Google Sites
  • Usability testing software
  • Codeium
  • Google Angular
  • Adobe Dreamweaver
  • Hewlett Packard HP-UX
  • XML Path Language XPATH
  • IEA Software Emerald
  • JamBoard
  • Microsoft Access
  • Oracle WebLogic Server
  • Microsoft .NET Framework
  • StataCorp Stata
  • Disk operating system DOS
  • Marketo Marketing Automation
  • Talend Data Fabric
  • Amazon Simple Storage Service S3
  • Apache Subversion SVN
  • SAP Business Intelligence
  • Simple API for XML SAX
  • Microsoft Dynamics GP
  • React
  • Extensible stylesheet language transformations XSLT
  • Apache Flume
  • Graphical user interface GUI design software
  • Git
  • Oracle Primavera Enterprise Project Portfolio Management
  • Virtual private networking VPN software
  • Shell script
  • Oracle Fusion Applications
  • KornShell
  • Adobe Creative Cloud software
  • Cisco Webex
  • SAP Adaptive Server Enterprise
  • Regression testing software
  • Xcode
  • React Native
  • Apache Kafka
  • Win CE
  • Oracle JD Edwards EnterpriseOne
  • Apache Struts
  • Chef
  • IBM Rational RequisitePro
  • Oracle Eloqua
  • Ada
  • Automated installation software
  • Kimi (Moonshot AI)
  • Web service definition language WDSL
  • OpenAI ChatGPT
  • Haskell
  • Splunk Enterprise
  • Grok (xAI)
  • Defect tracking software
  • ServiceNow
  • Ansible software
  • JavaScript
  • Simulation program with integrated circuit emphasis SPICE
  • Document Object Model DOM Scripting
  • ABC Compiler
  • Microsoft ASP.NET
  • Computer Associates integrated data management system CA-IDMS
  • Gradle
  • Gemini Code Assist
  • Apache Maven
  • DeepSeek
  • Slack
  • Data manipulation language DML
  • Zoom
  • Encryption software
  • IBM Terraform
  • Swift
  • Perforce Helix software
  • Oracle PeopleSoft
  • Cascading style sheets CSS
  • J
  • Wireshark
  • Microsoft Word
  • Google Meet
  • Operating system software
  • Oracle Hyperion
  • NortonLifeLock cybersecurity software
  • Python
  • FaceTime
  • GraphQL
  • Microsoft ESP SDK
  • Workday software
  • JavaScript Object Notation JSON
  • Verilog
  • Bash
  • Open Graphics Library OpenGL
  • Eclipse Jersey
  • Single sign-on SSO
  • Tableau
  • Microsoft Windows Server
  • Interface definition language IDL
  • Storage area network SAN software
  • Salesforce Visualforce
  • Amazon DynamoDB
  • QNX
  • System testing software
  • MuleSoft software
  • MicroStrategy
  • MUMPS M
  • Oracle JDBC
  • Adobe Illustrator
  • Software development tools
  • Interoperability testing software
  • YouTube
  • Google Slides
  • Backup and archival software
  • Linux
  • Blackbaud The Raiser's Edge
  • Web server software
  • Veritas NetBackup
  • Static analysis software
  • Microsoft PowerShell
  • Moodle
  • Red Hat OpenShift
  • Platform as a service PaaS
  • ADO.NET
  • RabbitMQ
  • Objective Caml
  • Dynamic hypertext markup language DHTML
  • GNU Image Manipulation Program GIMP
  • Data analysis software
  • Management information systems MIS
  • C
  • Migration testing software
  • Prolog
  • Data definition language DDL
  • Apache Oozie
  • ICON programming language
  • Qwen (Alibaba)
  • Gambit Scheme
  • Adobe Acrobat
  • IBM Rational ClearCase
  • Visible Razor
  • A programming language APL
  • Devin (Cognition AI)
  • Microsoft Azure software
  • Microsoft transact-structural query language T-SQL
  • Airtable
  • Spring Framework
  • Apache Airflow
  • LAMP Stack
  • Vue.js
  • Adobe After Effects
  • Software libraries
  • Apache Solr
  • IBM DB2
  • Enterprise resource planning ERP software
  • Canu
  • NetSuite ERP
  • MathWorks Simulink
  • Oracle SQL Developer
  • Apache Ant
  • Atlassian Confluence
  • GitHub
  • Google Android
  • GitHub Copilot
  • McAfee
  • Collaborative Application Markup Language CAML
  • Oracle Database
  • Integrated development environment IDE software
  • VMware
  • Modula
  • MongoDB
  • Microsoft Active Directory
  • GitLab
  • IBM Middleware
  • Emerald Software Group Emerald Green Office
  • Oracle Cloud software
  • Test design software
  • Go
  • Magellan Firmware
  • Mistral (Mistral AI)
  • Pascal
  • Trimble SketchUp Pro
  • Dynamic analysis software
  • R
  • Apache HBase
  • Puppet
  • Blackboard software
  • Redis
  • Mutation testing software
  • Kubernetes
  • Microsoft Visual Basic.NET
  • Microsoft Dynamics
  • RESTful API
  • SAP Crystal Reports
  • Oracle Reports
  • Apache Tomcat
  • Wind River VxWorks
  • Google Gmail
  • Oracle Business Intelligence Enterprise Edition
  • Symantec Visual Cafe
  • Apache Groovy
  • Microsoft Excel
  • Salesforce software
  • Nova (Amazon)
  • IBM SPSS Statistics
  • Scheme
  • Integration testing software
  • Event-driven State-machines Programming
  • Oracle Solaris
  • Docker
  • File server software
  • Real time operating system RTOS software
  • Software distribution management software
  • Microsoft SharePoint
  • MySQL
  • Oracle PeopleSoft Financials
  • Microsoft Publisher
  • UNIX Shell
  • National Instruments LabVIEW
  • Screencastify
  • Red Hat WildFly
  • Requirements management software
  • Common business oriented language COBOL
  • Cisco IOS
  • Jenkins CI
  • Atlassian Bamboo
  • Relational database management software
  • Apache Avro
  • Firewall software
  • Google Drive
  • DataVision
  • Google Docs
  • Cursor AI
  • ESRI ArcGIS software
  • Microsoft Power BI
  • Oracle Business Intelligence Discoverer
  • Microsoft DirectX
  • Microsoft Windows
  • Oracle Java 2 Platform Enterprise Edition J2EE
  • Common Lisp Object System CLOS
  • Microsoft Visio
  • jQuery
  • Amazon Web Services AWS CloudFormation
  • PuTTY
  • Delphi Technology
  • Computer On-line Real-time Applications Language CORAL 66
  • Ext JS
  • Web application software
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Office software
  • Mistral AI (chat/models)
  • Minitab
  • AWK
  • Hypertext markup language HTML
  • Sun Microsystems Java Persistence API
  • Amazon Kinesis
  • Structured query language SQL
  • Django
  • Microsoft Visual Studio
  • Microsoft Teams
  • NoSQL
  • Microservices Architecture
  • C++
  • Oberon
  • IBM Rational ClearQuest
  • LogMeIn GoToMeeting
  • Microsoft Internet Information Services (IIS)
  • Dropbox
  • Loom
  • Red Hat Ansible Engine
  • Jupyter Notebook
  • PostgreSQL
  • IBM Notes
  • Ruby
  • SAS
  • IBM Domino
  • IBM Power Systems software
  • Amazon Elastic Compute Cloud EC2
  • Amazon CodeWhisperer
  • Quest Erwin Data Modeler
  • Microsoft OneNote
  • SmugMug Flickr
  • Red Hat Enterprise Linux
  • Teradata Database
  • Hibernate ORM
  • The MathWorks MATLAB
  • SonarQube
  • Oracle Application Server
  • Microsoft Power Automate
  • Embarcadero Delphi
  • TensorFlow
  • IBM WebSphere MQ
  • Oracle Fusion Middleware
  • Perl
  • Microsoft Active Server Pages ASP
  • LexisNexis
  • Ruby on Rails
  • Tabnine
  • Atlassian Bitbucket
  • LinkedIn
  • AJAX
  • Qlik Tech QlikView
  • Deployment software
  • Selenium
  • Customer information control system CICS
  • Unified modeling language UML
  • Adobe Photoshop
  • Operating system shells
  • SAP NetWeaver
  • JFrog Artifactory
  • Functional testing software
  • Fault testing software
  • Security testing software
  • Extensible markup language XML
  • Amazon Web Services AWS software
  • Oracle JavaServer Pages JSP
  • Apache Spark
  • Skype
  • Oracle Java
  • Microsoft SQL Server
  • C#
  • JavaScript framework software
  • Enterprise JavaBeans
  • Microsoft PowerPoint
  • Alteryx software
  • Advanced business application programming ABAP
  • Eiffel
  • Oracle Java Message Service JMS
  • Microsoft Visual Basic
  • Embarcadero JBuilder
  • Eclipse IDE
  • Smalltalk
  • Structured Query Report SQR
  • Node.js
  • Microsoft ASP.NET Core MVC
  • Adobe InDesign
  • JUnit
  • Restructured extended executor REXX
  • Beginner's all-purpose symbolic instruction code BASIC
  • Kotlin
  • Perplexity AI
  • Microsoft SQL Server Integration Services SSIS
  • Snowflake
  • 3M Post-it App
  • Programming language one PL/I
  • Gemini (Google)
  • Evernote
  • Objective C
  • Atlassian JIRA
  • Test implementation software
  • IBM Rational Rose XDE
  • Google Cloud software
  • Bolt.new
  • Llama (Meta)
  • GroupMe
  • Job control language JCL
  • Figma
  • Amazon Redshift
  • Migration software
  • Apache Cassandra
  • Microsoft Visual Basic for Applications VBA
  • Object Management Group Object Request Broker
  • Allaire ColdFusion
  • IBM InfoSphere DataStage
  • Border Gateway Protocol BGP
  • Microsoft SQL Server Reporting Services SSRS
  • Google Analytics
  • Scala
  • Bootstrap
  • IBM Cognos Impromptu
  • Google Antigravity
  • Microsoft Team Foundation Server
  • Apache Hive
  • Claude (Anthropic)
  • Oracle E-Business Suite Financials
  • IBM WebSphere
  • Lovable.dev
  • Voice over internet protocol VoIP system software
  • SAP ERP
  • Microsoft Exchange
  • String oriented symbolic language SNOBOL
  • Enterprise application integration EAI software
  • Social media sites
  • React Redux
  • FileMaker Pro
  • Embedded systems development software
  • Oracle Business Intelligence Suite
  • ABC: the AspectBench Compiler for AspectJ
  • Apple iOS
  • Recovery testing software
  • IBM AIX
  • Microsoft Azure DevOps Services
  • Patch management software
  • Google Sheets
  • Call-processing language CPL
  • Component object model COM software
  • Bigloo Scheme
  • Logic analyzers
  • Mainframe computers
  • Application servers
  • Notebook computers
  • Directory servers
  • In circuit emulators ICE
  • Digital cameras
  • Multi-core central processing unit CPU
  • Computer servers
  • Graphics processing unit GPU
  • Desktop computers
  • Flash disks

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