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Automation Risk Analysis

Will “Operations General Manager (Operations GM)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #195 of 702. Estimated risk: 16.0%

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AI Exposure Risk

55%

“Operations General Manager (Operations GM)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Operations General Manager (Operations GM)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For General and Operations Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Avg. Annual Salary $133,120
Avg. Hourly Wage $64.00
Available Jobs (US) 3,584,420
Job Title & Hierarchy Code (SOC) General and Operations Managers #11-1021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “General and Operations Managers”

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Core Skills & Abilities

  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

  • Plan store layouts or design displays.

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

  • Direct administrative activities directly related to making products or providing services.

  • Direct non-merchandising departments of businesses, such as advertising or purchasing.

  • Perform personnel functions, such as selection, training, or evaluation.

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Prepare staff work schedules and assign specific duties.

  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Technologies & Software

  • Human resource management software HRMS
  • Oracle E-Business Suite Financials
  • Apple macOS
  • Kronos Workforce Payroll
  • Deacom ERP
  • Google Slides
  • Oracle JD Edwards EnterpriseOne
  • Gemini (Google)
  • Delphi Technology
  • Apple Final Cut Pro
  • Avidian Technologies Prophet
  • Adobe Acrobat
  • Screencastify
  • Marketo Marketing Automation
  • Medical condition coding software
  • Motion (AI Scheduler)
  • Supervisory control and data acquisition SCADA software
  • Oracle Fusion Applications
  • Shell script
  • LexisNexis
  • Google Ads
  • DeepSeek
  • Citrix cloud computing software
  • Qlik Tech QlikView
  • Microsoft Visual Basic for Applications VBA
  • Mozilla Thunderbird
  • Payroll software
  • Database software
  • McAfee
  • Quest Erwin Data Modeler
  • Calendar and scheduling software
  • Nova (Amazon)
  • Puppet
  • Microsoft Dynamics
  • MicroStrategy
  • NetSuite NetCRM
  • Microsoft Exchange
  • Oracle Database
  • Apache Hadoop
  • SeaMonkey
  • Savant MobileRanger
  • Qwen (Alibaba)
  • Amazon Web Services AWS software
  • InnQuest Software roomMaster
  • LSA Visual Easy Lean
  • Microsoft Outlook
  • Mozilla Firefox
  • Claude (Anthropic)
  • Microsoft PowerPoint
  • Salesforce software
  • Oracle Eloqua
  • HubSpot software
  • Perplexity AI
  • Maximizer Software Maximizer Enterprise
  • Microsoft Access
  • Kronos Workforce Timekeeper
  • Gemini for Workspace
  • Microsoft Windows
  • Intuit QuickBooks
  • Napkin AI
  • Airtable
  • SAP Crystal Reports
  • Personnel scheduling software
  • Microsoft Visio
  • Microsoft FrontPage
  • Yardi software
  • Nagios
  • CNC Mastercam
  • Oracle PeopleSoft Financials
  • R
  • Microsoft SQL Server
  • Vanguard Software Vanguard Sales Manager
  • PostgreSQL
  • Atlassian JIRA
  • LinkedIn
  • Evernote
  • Microsoft SharePoint
  • Microsoft Copilot
  • Datawatch Monarch
  • SAP Business Objects
  • Oracle Business Intelligence Enterprise Edition
  • Facebook
  • Google Docs
  • Realization Streamliner
  • Customer information control system CICS
  • Microsoft Visual Basic
  • IBM Cognos Impromptu
  • FileMaker Pro
  • Atlassian Confluence
  • Mistral (Mistral AI)
  • Oracle Primavera Enterprise Project Portfolio Management
  • Microsoft Project
  • Adobe Photoshop
  • Social media sites
  • IBM Power Systems software
  • IBM SPSS Statistics
  • YouTube
  • ChatGPT (OpenAI)
  • Eko
  • Inventory management software
  • Blackbaud The Raiser's Edge
  • Apple Keynote
  • HEAT Software GoldMine
  • SAS
  • Oracle PeopleSoft
  • NetSuite ERP
  • Salesforce.com Salesforce CRM
  • Adobe Creative Cloud software
  • Tax software
  • The MathWorks MATLAB
  • Dropbox
  • StataCorp Stata
  • Fund accounting software
  • Point of sale POS software
  • Microsoft Word
  • Sage 50 Accounting
  • Microsoft Publisher
  • Extensible markup language XML
  • Structured query language SQL
  • Oracle Hyperion
  • Tableau
  • Notion AI
  • Microsoft Internet Explorer
  • Oracle Solaris
  • GroupMe
  • Human resources software
  • Fireflies.ai
  • Google Drive
  • Job control language JCL
  • IBM Notes
  • Software on Sailboats Desktop Sales Manager
  • IBM InfoSphere DataStage
  • Minitab
  • Siemens NX
  • Sugar CRM
  • NortonLifeLock cybersecurity software
  • Llama (Meta)
  • Splunk Enterprise
  • Flipgrid
  • Oracle Taleo
  • Sage MAS 500
  • Blackboard software
  • Otter.ai
  • Google Analytics
  • Kimi (Moonshot AI)
  • Microsoft Office software
  • Dynamic Energy Systems MedAct
  • AMG Teleran SalesInSync
  • SAP software
  • Teradata Database
  • Microsoft OneNote
  • IBM Domino
  • Computer aided manufacturing CAM software
  • Microsoft Dynamics GP
  • Microsoft Excel
  • Act!
  • Grok (xAI)
  • Geographic information system GIS software
  • ActionWare
  • vtiger CRM
  • Autodesk AutoCAD
  • Veritas NetBackup
  • ADP Workforce Now
  • Slack
  • Digital cameras
  • Vacuum test chambers
  • Humidity test chambers
  • Surveillance cameras
  • Desktop computers
  • Cell phones
  • Computer scanners
  • Personal computers
  • Personal digital assistants PDA
  • Profilometers
  • Handtrucks
  • Credit card processing machines
  • Spectrometers
  • Point of sale POS systems
  • Laptop computers
  • Photocopying equipment
  • 10-key calculators
  • Magnetic card readers

Alternative Job Titles