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Automation Risk Analysis

Will “Office Manager” be Automated?

Historical Context: Oxford Study (2013)

Ranked #195 of 702. Estimated risk: 16.0%

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AI Exposure Risk

55%

“Office Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Office Manager” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For General and Operations Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Avg. Annual Salary $133,120
Avg. Hourly Wage $64.00
Available Jobs (US) 3,584,420
Job Title & Hierarchy Code (SOC) General and Operations Managers #11-1021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “General and Operations Managers”

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Core Skills & Abilities

  • Prepare staff work schedules and assign specific duties.

  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

  • Plan store layouts or design displays.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

  • Perform personnel functions, such as selection, training, or evaluation.

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

  • Direct non-merchandising departments of businesses, such as advertising or purchasing.

  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

  • Direct administrative activities directly related to making products or providing services.

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Technologies & Software

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  • Siemens NX
  • Grok (xAI)
  • Google Docs
  • Microsoft Exchange
  • Microsoft Project
  • ChatGPT (OpenAI)
  • Supervisory control and data acquisition SCADA software
  • Savant MobileRanger
  • Payroll software
  • Datawatch Monarch
  • Marketo Marketing Automation
  • Tax software
  • Apple macOS
  • Google Ads
  • Airtable
  • CNC Mastercam
  • Social media sites
  • Gemini for Workspace
  • IBM Cognos Impromptu
  • Mistral (Mistral AI)
  • StataCorp Stata
  • Claude (Anthropic)
  • Tableau
  • Job control language JCL
  • Deacom ERP
  • SeaMonkey
  • Act!
  • SAP Business Objects
  • Oracle Hyperion
  • Geographic information system GIS software
  • Veritas NetBackup
  • Oracle Fusion Applications
  • Yardi software
  • Slack
  • Shell script
  • SAS
  • Evernote
  • vtiger CRM
  • Human resources software
  • Microsoft OneNote
  • Perplexity AI
  • Blackboard software
  • Eko
  • Sage 50 Accounting
  • Motion (AI Scheduler)
  • Customer information control system CICS
  • Autodesk AutoCAD
  • Vanguard Software Vanguard Sales Manager
  • SAP Crystal Reports
  • ActionWare
  • Microsoft Visual Basic for Applications VBA
  • McAfee
  • Amazon Web Services AWS software
  • Microsoft PowerPoint
  • Dropbox
  • Microsoft Office software
  • Microsoft Visio
  • Human resource management software HRMS
  • NetSuite ERP
  • Personnel scheduling software
  • Apache Hadoop
  • Fund accounting software
  • Salesforce software
  • Microsoft Dynamics GP
  • Adobe Acrobat
  • DeepSeek
  • Medical condition coding software
  • Oracle Eloqua
  • Oracle Primavera Enterprise Project Portfolio Management
  • Qlik Tech QlikView
  • Microsoft SharePoint
  • Salesforce.com Salesforce CRM
  • LinkedIn
  • Avidian Technologies Prophet
  • Microsoft Copilot
  • Sugar CRM
  • Microsoft Dynamics
  • Software on Sailboats Desktop Sales Manager
  • Point of sale POS software
  • Puppet
  • Microsoft Windows
  • LSA Visual Easy Lean
  • Oracle PeopleSoft
  • Microsoft Visual Basic
  • PostgreSQL
  • Apple Final Cut Pro
  • Microsoft Access
  • YouTube
  • Otter.ai
  • Google Analytics
  • Nova (Amazon)
  • Fireflies.ai
  • Delphi Technology
  • MicroStrategy
  • Computer aided manufacturing CAM software
  • Maximizer Software Maximizer Enterprise
  • Oracle PeopleSoft Financials
  • AMG Teleran SalesInSync
  • IBM SPSS Statistics
  • Atlassian JIRA
  • IBM Domino
  • Notion AI
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Publisher
  • Apple Keynote
  • R
  • IBM InfoSphere DataStage
  • Oracle Taleo
  • NetSuite NetCRM
  • Microsoft FrontPage
  • Flipgrid
  • Extensible markup language XML
  • Google Slides
  • Microsoft Excel
  • Screencastify
  • Kronos Workforce Payroll
  • Structured query language SQL
  • Dynamic Energy Systems MedAct
  • Quest Erwin Data Modeler
  • Adobe Creative Cloud software
  • IBM Notes
  • Mozilla Firefox
  • Kronos Workforce Timekeeper
  • Facebook
  • Minitab
  • HEAT Software GoldMine
  • Oracle Database
  • Adobe Photoshop
  • Atlassian Confluence
  • Teradata Database
  • SAP software
  • Inventory management software
  • Oracle Solaris
  • Qwen (Alibaba)
  • Realization Streamliner
  • Microsoft SQL Server
  • Microsoft Outlook
  • Gemini (Google)
  • Sage MAS 500
  • Calendar and scheduling software
  • Nagios
  • Oracle E-Business Suite Financials
  • FileMaker Pro
  • Napkin AI
  • LexisNexis
  • Llama (Meta)
  • Google Drive
  • Mozilla Thunderbird
  • Microsoft Word
  • HubSpot software
  • Microsoft Internet Explorer
  • Kimi (Moonshot AI)
  • The MathWorks MATLAB
  • Citrix cloud computing software
  • InnQuest Software roomMaster
  • Oracle Business Intelligence Enterprise Edition
  • Intuit QuickBooks
  • NortonLifeLock cybersecurity software
  • GroupMe
  • Blackbaud The Raiser's Edge
  • IBM Power Systems software
  • Database software
  • Humidity test chambers
  • Personal digital assistants PDA
  • Personal computers
  • Desktop computers
  • Point of sale POS systems
  • Handtrucks
  • Laptop computers
  • Magnetic card readers
  • Surveillance cameras
  • Vacuum test chambers
  • Cell phones
  • Spectrometers
  • Photocopying equipment
  • Digital cameras
  • Computer scanners
  • 10-key calculators
  • Profilometers
  • Credit card processing machines

Alternative Job Titles