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Automation Risk Analysis

Will “Office Manager” be Automated?

Historical Context: Oxford Study (2013)

Ranked #195 of 702. Estimated risk: 16.0%

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AI Exposure Risk

55%

“Office Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Office Manager” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For General and Operations Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Avg. Annual Salary $133,120
Avg. Hourly Wage $64.00
Available Jobs (US) 3,584,420
Job Title & Hierarchy Code (SOC) General and Operations Managers #11-1021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “General and Operations Managers”

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Core Skills & Abilities

  • Perform personnel functions, such as selection, training, or evaluation.

  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Plan store layouts or design displays.

  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

  • Direct administrative activities directly related to making products or providing services.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

  • Direct non-merchandising departments of businesses, such as advertising or purchasing.

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

  • Prepare staff work schedules and assign specific duties.

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

Technologies & Software

  • StataCorp Stata
  • Blackboard software
  • HEAT Software GoldMine
  • Microsoft Windows
  • Adobe Photoshop
  • Facebook
  • Google Docs
  • Microsoft PowerPoint
  • LSA Visual Easy Lean
  • Avidian Technologies Prophet
  • Atlassian Confluence
  • Screencastify
  • ChatGPT (OpenAI)
  • DeepSeek
  • Apple macOS
  • IBM Power Systems software
  • Qwen (Alibaba)
  • Microsoft Exchange
  • Microsoft Access
  • YouTube
  • NetSuite ERP
  • Tax software
  • Dropbox
  • Oracle PeopleSoft Financials
  • Tableau
  • Oracle Primavera Enterprise Project Portfolio Management
  • Oracle Fusion Applications
  • SAP Crystal Reports
  • Teradata Database
  • Gemini (Google)
  • SAS
  • Claude (Anthropic)
  • Napkin AI
  • Realization Streamliner
  • Kronos Workforce Payroll
  • Minitab
  • Kronos Workforce Timekeeper
  • Oracle Hyperion
  • ADP Workforce Now
  • InnQuest Software roomMaster
  • Oracle Business Intelligence Enterprise Edition
  • Microsoft Project
  • Microsoft Visio
  • Otter.ai
  • Database software
  • Flipgrid
  • Atlassian JIRA
  • Fireflies.ai
  • Microsoft Copilot
  • AMG Teleran SalesInSync
  • Structured query language SQL
  • Sage MAS 500
  • IBM InfoSphere DataStage
  • Grok (xAI)
  • Gemini for Workspace
  • Airtable
  • Microsoft SQL Server
  • Inventory management software
  • Sugar CRM
  • Human resource management software HRMS
  • Splunk Enterprise
  • Oracle Taleo
  • Supervisory control and data acquisition SCADA software
  • IBM Domino
  • Motion (AI Scheduler)
  • IBM SPSS Statistics
  • Sage 50 Accounting
  • Software on Sailboats Desktop Sales Manager
  • vtiger CRM
  • Customer information control system CICS
  • Intuit QuickBooks
  • Microsoft Excel
  • SAP software
  • Microsoft Word
  • Slack
  • R
  • Fund accounting software
  • IBM Cognos Impromptu
  • Mozilla Firefox
  • Yardi software
  • HubSpot software
  • Microsoft SharePoint
  • The MathWorks MATLAB
  • SAP Business Objects
  • Salesforce software
  • Payroll software
  • Apple Keynote
  • Geographic information system GIS software
  • Job control language JCL
  • Google Drive
  • Google Analytics
  • Microsoft Dynamics
  • Social media sites
  • PostgreSQL
  • Puppet
  • Google Ads
  • Microsoft Office software
  • Savant MobileRanger
  • Llama (Meta)
  • Eko
  • Maximizer Software Maximizer Enterprise
  • Delphi Technology
  • Computer aided manufacturing CAM software
  • Microsoft Outlook
  • FileMaker Pro
  • IBM Notes
  • Amazon Web Services AWS software
  • Personnel scheduling software
  • McAfee
  • Autodesk AutoCAD
  • Adobe Creative Cloud software
  • Qlik Tech QlikView
  • Siemens NX
  • Act!
  • Calendar and scheduling software
  • Veritas NetBackup
  • Microsoft FrontPage
  • Human resources software
  • Vanguard Software Vanguard Sales Manager
  • Google Slides
  • Oracle PeopleSoft
  • Microsoft Visual Basic for Applications VBA
  • Nova (Amazon)
  • NetSuite NetCRM
  • Marketo Marketing Automation
  • Oracle Database
  • Citrix cloud computing software
  • Oracle JD Edwards EnterpriseOne
  • Oracle Solaris
  • Kimi (Moonshot AI)
  • Microsoft Publisher
  • Nagios
  • ActionWare
  • Apache Hadoop
  • Microsoft OneNote
  • LinkedIn
  • Notion AI
  • Microsoft Visual Basic
  • Datawatch Monarch
  • Mozilla Thunderbird
  • Dynamic Energy Systems MedAct
  • LexisNexis
  • GroupMe
  • Blackbaud The Raiser's Edge
  • Extensible markup language XML
  • Quest Erwin Data Modeler
  • Point of sale POS software
  • Shell script
  • CNC Mastercam
  • Microsoft Dynamics GP
  • NortonLifeLock cybersecurity software
  • Microsoft Internet Explorer
  • MicroStrategy
  • Salesforce.com Salesforce CRM
  • Deacom ERP
  • Oracle E-Business Suite Financials
  • Mistral (Mistral AI)
  • SeaMonkey
  • Evernote
  • Adobe Acrobat
  • Apple Final Cut Pro
  • Medical condition coding software
  • Perplexity AI
  • Oracle Eloqua
  • Spectrometers
  • Desktop computers
  • Handtrucks
  • Laptop computers
  • Surveillance cameras
  • Humidity test chambers
  • 10-key calculators
  • Photocopying equipment
  • Profilometers
  • Computer scanners
  • Credit card processing machines
  • Point of sale POS systems
  • Digital cameras
  • Vacuum test chambers
  • Personal computers
  • Cell phones
  • Personal digital assistants PDA
  • Magnetic card readers

Alternative Job Titles