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Automation Risk Analysis

Will “Office Manager” be Automated?

Historical Context: Oxford Study (2013)

Ranked #195 of 702. Estimated risk: 16.0%

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AI Exposure Risk

55%

“Office Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Office Manager” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For General and Operations Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Avg. Annual Salary $133,120
Avg. Hourly Wage $64.00
Available Jobs (US) 3,584,420
Job Title & Hierarchy Code (SOC) General and Operations Managers #11-1021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “General and Operations Managers”

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Core Skills & Abilities

  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

  • Perform personnel functions, such as selection, training, or evaluation.

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

  • Direct administrative activities directly related to making products or providing services.

  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

  • Plan store layouts or design displays.

  • Direct non-merchandising departments of businesses, such as advertising or purchasing.

  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Prepare staff work schedules and assign specific duties.

  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Technologies & Software

  • Avidian Technologies Prophet
  • Human resources software
  • Database software
  • SAS
  • AMG Teleran SalesInSync
  • IBM InfoSphere DataStage
  • Salesforce software
  • Microsoft SQL Server
  • Adobe Creative Cloud software
  • DeepSeek
  • Adobe Acrobat
  • Microsoft Publisher
  • Microsoft Dynamics
  • Geographic information system GIS software
  • Nova (Amazon)
  • Notion AI
  • Evernote
  • Microsoft PowerPoint
  • Microsoft Dynamics GP
  • NetSuite NetCRM
  • Oracle PeopleSoft Financials
  • Mozilla Firefox
  • Oracle E-Business Suite Financials
  • FileMaker Pro
  • SAP Crystal Reports
  • Perplexity AI
  • Salesforce.com Salesforce CRM
  • Apple Keynote
  • Marketo Marketing Automation
  • Customer information control system CICS
  • Teradata Database
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Copilot
  • Calendar and scheduling software
  • Nagios
  • Siemens NX
  • Job control language JCL
  • Shell script
  • Airtable
  • Oracle Fusion Applications
  • YouTube
  • NetSuite ERP
  • vtiger CRM
  • Microsoft Internet Explorer
  • R
  • Oracle Hyperion
  • Kronos Workforce Timekeeper
  • CNC Mastercam
  • Google Ads
  • Personnel scheduling software
  • Blackboard software
  • Screencastify
  • Apple macOS
  • Adobe Photoshop
  • Oracle Taleo
  • Fireflies.ai
  • Microsoft FrontPage
  • Microsoft SharePoint
  • Structured query language SQL
  • The MathWorks MATLAB
  • Deacom ERP
  • Facebook
  • IBM Notes
  • Apple Final Cut Pro
  • ChatGPT (OpenAI)
  • Sugar CRM
  • IBM Cognos Impromptu
  • HubSpot software
  • Otter.ai
  • Motion (AI Scheduler)
  • Google Drive
  • PostgreSQL
  • Eko
  • Tax software
  • Supervisory control and data acquisition SCADA software
  • Qwen (Alibaba)
  • Microsoft OneNote
  • IBM Domino
  • Autodesk AutoCAD
  • Dropbox
  • Tableau
  • Oracle PeopleSoft
  • SeaMonkey
  • Citrix cloud computing software
  • Amazon Web Services AWS software
  • Kimi (Moonshot AI)
  • Microsoft Outlook
  • Social media sites
  • Llama (Meta)
  • InnQuest Software roomMaster
  • Software on Sailboats Desktop Sales Manager
  • Datawatch Monarch
  • Apache Hadoop
  • Oracle Primavera Enterprise Project Portfolio Management
  • Microsoft Excel
  • Point of sale POS software
  • Google Analytics
  • Mistral (Mistral AI)
  • StataCorp Stata
  • Mozilla Thunderbird
  • ActionWare
  • IBM Power Systems software
  • Puppet
  • LSA Visual Easy Lean
  • Kronos Workforce Payroll
  • McAfee
  • Google Docs
  • Act!
  • Splunk Enterprise
  • Qlik Tech QlikView
  • ADP Workforce Now
  • Flipgrid
  • LinkedIn
  • SAP software
  • HEAT Software GoldMine
  • Grok (xAI)
  • Atlassian Confluence
  • Microsoft Windows
  • Minitab
  • GroupMe
  • Quest Erwin Data Modeler
  • Dynamic Energy Systems MedAct
  • Gemini (Google)
  • Microsoft Visio
  • Microsoft Exchange
  • Blackbaud The Raiser's Edge
  • Microsoft Project
  • Oracle Database
  • Google Slides
  • MicroStrategy
  • Fund accounting software
  • Claude (Anthropic)
  • Maximizer Software Maximizer Enterprise
  • Slack
  • Inventory management software
  • Payroll software
  • Computer aided manufacturing CAM software
  • Delphi Technology
  • Vanguard Software Vanguard Sales Manager
  • Oracle Solaris
  • Medical condition coding software
  • Sage MAS 500
  • Microsoft Access
  • Microsoft Word
  • Napkin AI
  • Realization Streamliner
  • Atlassian JIRA
  • NortonLifeLock cybersecurity software
  • Gemini for Workspace
  • SAP Business Objects
  • Oracle Eloqua
  • Oracle Business Intelligence Enterprise Edition
  • Sage 50 Accounting
  • IBM SPSS Statistics
  • Savant MobileRanger
  • Extensible markup language XML
  • Microsoft Office software
  • LexisNexis
  • Microsoft Visual Basic
  • Intuit QuickBooks
  • Veritas NetBackup
  • Yardi software
  • Human resource management software HRMS
  • Microsoft Visual Basic for Applications VBA
  • Digital cameras
  • Cell phones
  • Photocopying equipment
  • Humidity test chambers
  • Magnetic card readers
  • Desktop computers
  • Handtrucks
  • Surveillance cameras
  • Point of sale POS systems
  • Vacuum test chambers
  • 10-key calculators
  • Profilometers
  • Laptop computers
  • Personal computers
  • Personal digital assistants PDA
  • Credit card processing machines
  • Computer scanners
  • Spectrometers

Alternative Job Titles