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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Head of Computer Operations/Technical Services”
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform data backups and disaster recovery operations.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Configure, monitor, and maintain email applications or virus protection software.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Maintain an inventory of parts for emergency repairs.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Confer with network users about how to solve existing system problems.
- Design, configure, and test computer hardware, networking software and operating system software.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Train people in computer system use.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Load computer tapes and disks, and install software and printer paper or forms.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Related Technology & Tools
- Computer tool kits
- Optical time domain reflectometers OTDR
- Desktop computers
- Powerline monitors
- Wire crimpers
- Cable verifiers
- Power meters
- Screwdrivers
- Redundant array of independent disks RAID systems
- T-Birds
- Network analyzers
- Asynchronous transfer mode ATM analyzers
- Network switches
- Bit error rate testers BERT
- Synchronous optical network SONET analyzers
- Protocol analyzers
- Communications analyzers
- Notebook computers
- Punchdown tools
- Mainframe computers
- Tape libraries
- Optical spectrum analyzers
- Load balancers
- Packet filter software
- IBM Notes
- Remote monitoring software
- Microsoft .NET Framework
- Puppet
- Operating system process control software
- Network documentation software
- Apache Tomcat
- Oracle E-Business Suite Financials
- Veritas NetBackup
- Oracle Fusion Applications
- UNIX
- Python
- Ethereal
- Lavalys Everest
- Mac HelpMate
- Microsoft Visual Basic Scripting Edition VBScript
- Hewlett Packard HP-UX
- MySQL
- Encryption software
- Dynamic host configuration protocol DHCP
- Network traffic flow monitoring and analysis software
- Configuration management software
- Microsoft Excel
- Oracle JD Edwards EnterpriseOne
- Microsoft PowerShell
- LAMP Stack
- Blackbaud The Raiser's Edge
- Oracle Hyperion
- Apache HTTP Server
- Ruby on Rails
- VMWare
- FileMaker Pro
- Microsoft Windows Terminal Services Access Manager
- Common business oriented language COBOL
- Enterprise resource planning ERP software
- SAP Crystal Reports
- Symantec
- Node.js
- PostgreSQL
- MicroStrategy
- SAP Business Objects
- Cisco Systems CiscoWorks
- Oracle PL/SQL
- Packet tracing software
- Dynamic hypertext markup language DHTML
- Adobe Systems Adobe Flash
- Active directory software
- Data entry software
- Secure shell SSH software
- Shell script
- Simple network management protocol SNMP software
- OpenService Open NerveCenter
- Micromuse NetCool
- Computer aided design and drafting CADD software
- Virtual local area network management software
- PHP: Hypertext Preprocessor
- Extensible markup language XML
- Teradata Database
- Microsoft Visual Basic
- Red Hat Enterprise Linux
- Adobe Systems Adobe Dreamweaver
- Oracle PeopleSoft Financials
- SAS
- Root cause analysis software
- Oracle Solaris
- Diagramming software
- IBM WebSphere
- SolarWinds
- Qlik Tech QlikView
- Microsoft Access
- Enterprise JavaBeans
- Microsoft SharePoint
- Relational database management software
- Oracle JDBC
- Hewlett Packard LoadRunner
- Firewall software
- Virtual network computing VNC software
- Microsoft Windows Sysprep
- Ruby
- Human resource management software HRMS
- Dassault Systemes CATIA
- Enterprise application integration EAI software
- Network intrusion detection software
- JavaScript
- IBM InfoSphere DataStage
- Ping Identity
- SAP
- Quest BigBrother
- TKSoftware
- Access management software
- Wireshark
- Job control language JCL
- Symantec Ghost Solution Suite
- Help desk software
- Network and component performance analysis software
- Command interpreters
- Element management software
- Practical extraction and reporting language Perl
- Intrusion prevention system IPS
- Microsoft ActiveX
- Multi-router traffic grapher MRTG software
- Microsoft Publisher
- Network and application load and performance testing software
- Perforce Helix software
- Remote desktop control software
- Snort
- Linux
- IBM Domino
- Network modeling, mapping, and analysis software
- Microsoft Exchange Server
- Apache Hadoop
- Epic Systems
- Network shutdown software
- Microsoft PowerPoint
- Dartware InterMapper
- Microsoft Outlook
- Open source routing protocols OSPF
- AJAX
- Git
- Computer based training software
- Citrix
- Storage area network SAN software
- Adobe Systems Adobe Acrobat
- Sybase
- Automated installation software
- Systems and applications migration software
- Structured query language SQL
- Online traffic calculator software
- Honeypot
- Berkeley Internet Domain Name BIND
- KornShell
- Security incident management software
- Tivoli
- NetSuite ERP
- C++
- Zabbix
- Tcpdump
- McAfee
- Microsoft SQL Server
- Domain name system DNS
- Systems integration software
- Eclipse IDE
- Virtual private networking VPN software
- Microsoft Office
- Drupal
- IBM Power Systems software
- Application management software
- Microsoft Dynamics
- Apache Maven
- Hewlett-Packard HP Network Node Manager
- Quest Foglight
- Extensible HyperText Markup Language XHTML
- Root kit detection software
- Patch and update management software
- Oracle WebLogic Server
- Red Hat WildFly
- Ubuntu
- Customer information control system CICS
- IBM Cognos Impromptu
- Requirements management software
- Atlassian JIRA
- Microsoft Project
- Blackboard
- Apache Hive
- Oracle Business Intelligence Enterprise Edition
- Network addressable storage NAS software
- Apache Pig
- Computer system diagnostics software
- Network availability monitoring software
- CA Erwin Data Modeler
- Swift
- Network, server and operating system optimization software
- Password management software
- Tableau
- Oracle Net Manager
- C
- NoSQL
- Microsoft SQL Server Reporting Services
- System and data disaster recovery software
- Apache Solr
- Oracle Java
- C#
- Network traffic probe software
- ESRI ArcGIS software
- Adexa eGPS Suite
- Network management software
- Microsoft Visio
- Microsoft Dynamics GP
- Advanced business application programming ABAP
- Apache Cassandra
- MongoDB
- Optical network management software
- IBM Director
- Network address management software
- Network intrusion prevention systems NIPS
- Oracle JavaServer Pages JSP
- Management information base MIB software
- LogMatrix NerveCenter
- Splunk Enterprise
- IBM NetView
- Integrated development environment IDE software
- StataCorp Stata
- Nagios
- Network and system vulnerability assessment software
- Apache Struts
- Transact-SQL
- Hypertext markup language HTML
- Apache Subversion SVN
- Citrix XenApp
- Microsoft Visual Studio
- Oracle PeopleSoft
- Oracle Primavera Enterprise Project Portfolio Management
- Novell NetWare Management Station
- Delphi Technology