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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Head of Computer Operations/Technical Services”
- Train people in computer system use.
- Analyze equipment performance records to determine the need for repair or replacement.
- Design, configure, and test computer hardware, networking software and operating system software.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Perform data backups and disaster recovery operations.
- Confer with network users about how to solve existing system problems.
- Configure, monitor, and maintain email applications or virus protection software.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Maintain an inventory of parts for emergency repairs.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Load computer tapes and disks, and install software and printer paper or forms.
Related Technology & Tools
- Punchdown tools
- Computer tool kits
- Network analyzers
- Notebook computers
- Mainframe computers
- Load balancers
- Communications analyzers
- Cable verifiers
- Bit error rate testers BERT
- Tape libraries
- Protocol analyzers
- Synchronous optical network SONET analyzers
- Optical time domain reflectometers OTDR
- Wire crimpers
- Screwdrivers
- Powerline monitors
- Power meters
- T-Birds
- Desktop computers
- Network switches
- Asynchronous transfer mode ATM analyzers
- Optical spectrum analyzers
- Redundant array of independent disks RAID systems
- Application management software
- Relational database management software
- Microsoft SQL Server
- Network and application load and performance testing software
- Oracle JD Edwards EnterpriseOne
- Python
- McAfee
- Computer system diagnostics software
- JavaScript
- Intrusion prevention system IPS
- Oracle Fusion Applications
- Computer based training software
- ESRI ArcGIS software
- LAMP Stack
- Apache HTTP Server
- Qlik Tech QlikView
- Root cause analysis software
- Epic Systems
- System and data disaster recovery software
- Ruby
- Automated installation software
- PHP: Hypertext Preprocessor
- Requirements management software
- Microsoft Visio
- Quest Foglight
- Apache Solr
- Password management software
- Apache Struts
- Oracle Java
- Network modeling, mapping, and analysis software
- Oracle Net Manager
- Remote monitoring software
- MicroStrategy
- SAP Crystal Reports
- Swift
- Dassault Systemes CATIA
- LogMatrix NerveCenter
- Dartware InterMapper
- Lavalys Everest
- Advanced business application programming ABAP
- Practical extraction and reporting language Perl
- Oracle WebLogic Server
- Ethereal
- Open source routing protocols OSPF
- Multi-router traffic grapher MRTG software
- Configuration management software
- Network, server and operating system optimization software
- Microsoft Office
- Online traffic calculator software
- Patch and update management software
- PostgreSQL
- CA Erwin Data Modeler
- Linux
- Enterprise JavaBeans
- Management information base MIB software
- C
- Microsoft SQL Server Reporting Services
- Symantec Ghost Solution Suite
- VMWare
- Secure shell SSH software
- Oracle JDBC
- Packet filter software
- Systems and applications migration software
- Red Hat Enterprise Linux
- Microsoft Windows Sysprep
- Packet tracing software
- Oracle E-Business Suite Financials
- Puppet
- Novell NetWare Management Station
- Structured query language SQL
- Ruby on Rails
- MongoDB
- Splunk Enterprise
- Micromuse NetCool
- Transact-SQL
- Oracle Business Intelligence Enterprise Edition
- Active directory software
- Microsoft SharePoint
- Zabbix
- KornShell
- Enterprise resource planning ERP software
- OpenService Open NerveCenter
- Network documentation software
- Root kit detection software
- Extensible markup language XML
- Microsoft Dynamics GP
- Apache Subversion SVN
- Microsoft Excel
- Microsoft Exchange Server
- Network traffic flow monitoring and analysis software
- Cisco Systems CiscoWorks
- Network intrusion prevention systems NIPS
- Apache Tomcat
- Node.js
- Red Hat WildFly
- IBM NetView
- Oracle PeopleSoft
- IBM Power Systems software
- Data entry software
- Apache Hadoop
- Enterprise application integration EAI software
- Human resource management software HRMS
- Berkeley Internet Domain Name BIND
- Adobe Systems Adobe Flash
- Microsoft ActiveX
- Oracle PeopleSoft Financials
- Tableau
- Microsoft Project
- Apache Maven
- SAP
- Citrix XenApp
- Perforce Helix software
- Microsoft Visual Studio
- Extensible HyperText Markup Language XHTML
- SAS
- Microsoft PowerShell
- Git
- Oracle Hyperion
- Firewall software
- Operating system process control software
- Encryption software
- Systems integration software
- Virtual private networking VPN software
- IBM WebSphere
- Ping Identity
- TKSoftware
- IBM Director
- Microsoft .NET Framework
- NetSuite ERP
- Access management software
- Simple network management protocol SNMP software
- Oracle Primavera Enterprise Project Portfolio Management
- Honeypot
- Quest BigBrother
- Tcpdump
- Wireshark
- Network address management software
- Common business oriented language COBOL
- Adobe Systems Adobe Dreamweaver
- Nagios
- Job control language JCL
- Virtual local area network management software
- Drupal
- Diagramming software
- Teradata Database
- SolarWinds
- Microsoft Visual Basic Scripting Edition VBScript
- Computer aided design and drafting CADD software
- Network addressable storage NAS software
- MySQL
- IBM InfoSphere DataStage
- Network intrusion detection software
- Symantec
- Microsoft Visual Basic
- Domain name system DNS
- SAP Business Objects
- C#
- Dynamic host configuration protocol DHCP
- Command interpreters
- Network and component performance analysis software
- AJAX
- Storage area network SAN software
- Shell script
- IBM Cognos Impromptu
- Hewlett-Packard HP Network Node Manager
- Network and system vulnerability assessment software
- Hewlett Packard HP-UX
- Atlassian JIRA
- Hypertext markup language HTML
- Citrix
- Eclipse IDE
- Blackbaud The Raiser's Edge
- Oracle PL/SQL
- Security incident management software
- IBM Domino
- Oracle JavaServer Pages JSP
- Adobe Systems Adobe Acrobat
- StataCorp Stata
- Delphi Technology
- Microsoft PowerPoint
- Sybase
- Blackboard
- Microsoft Windows Terminal Services Access Manager
- Microsoft Dynamics
- Customer information control system CICS
- UNIX
- Network availability monitoring software
- Remote desktop control software
- Adexa eGPS Suite
- IBM Notes
- FileMaker Pro
- Veritas NetBackup
- Network traffic probe software
- Virtual network computing VNC software
- Oracle Solaris
- Optical network management software
- Apache Hive
- Network management software
- Microsoft Access
- Hewlett Packard LoadRunner
- Integrated development environment IDE software
- Microsoft Outlook
- Tivoli
- Element management software
- NoSQL
- Microsoft Publisher
- Ubuntu
- Dynamic hypertext markup language DHTML
- Mac HelpMate
- Apache Cassandra
- Snort
- C++
- Network shutdown software
- Apache Pig
- Help desk software