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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Head of Computer Operations/Technical Services”
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Train people in computer system use.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Design, configure, and test computer hardware, networking software and operating system software.
- Analyze equipment performance records to determine the need for repair or replacement.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Load computer tapes and disks, and install software and printer paper or forms.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Perform data backups and disaster recovery operations.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Maintain an inventory of parts for emergency repairs.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Confer with network users about how to solve existing system problems.
- Configure, monitor, and maintain email applications or virus protection software.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Perform routine network startup and shutdown procedures, and maintain control records.
Related Technology & Tools
- Mainframe computers
- Network switches
- Notebook computers
- Network analyzers
- Wire crimpers
- Load balancers
- Optical spectrum analyzers
- Desktop computers
- Protocol analyzers
- Bit error rate testers BERT
- Computer tool kits
- Communications analyzers
- Punchdown tools
- Optical time domain reflectometers OTDR
- Powerline monitors
- Redundant array of independent disks RAID systems
- Screwdrivers
- Synchronous optical network SONET analyzers
- Cable verifiers
- Power meters
- Asynchronous transfer mode ATM analyzers
- T-Birds
- Tape libraries
- Network modeling, mapping, and analysis software
- Microsoft Visual Basic Scripting Edition VBScript
- NoSQL
- Oracle E-Business Suite Financials
- Apache Maven
- Computer system diagnostics software
- Microsoft SQL Server Reporting Services
- Microsoft Windows Sysprep
- Relational database management software
- Apache HTTP Server
- Adobe Systems Adobe Acrobat
- Access management software
- Ubuntu
- Microsoft Publisher
- Oracle WebLogic Server
- Microsoft PowerShell
- Remote desktop control software
- Microsoft Project
- Network, server and operating system optimization software
- PHP: Hypertext Preprocessor
- Oracle JD Edwards EnterpriseOne
- Enterprise resource planning ERP software
- Dassault Systemes CATIA
- Element management software
- FileMaker Pro
- Oracle Primavera Enterprise Project Portfolio Management
- Oracle PeopleSoft Financials
- Apache Hadoop
- Apache Struts
- Multi-router traffic grapher MRTG software
- Swift
- Application management software
- Lavalys Everest
- Active directory software
- Red Hat WildFly
- CA Erwin Data Modeler
- Blackbaud The Raiser's Edge
- Patch and update management software
- Network and application load and performance testing software
- Storage area network SAN software
- Microsoft ActiveX
- Management information base MIB software
- Enterprise application integration EAI software
- Intrusion prevention system IPS
- Help desk software
- Berkeley Internet Domain Name BIND
- IBM InfoSphere DataStage
- IBM NetView
- Network and component performance analysis software
- Microsoft .NET Framework
- Ruby on Rails
- Integrated development environment IDE software
- Optical network management software
- Symantec
- Oracle Net Manager
- Systems integration software
- SolarWinds
- Hypertext markup language HTML
- Veritas NetBackup
- StataCorp Stata
- Oracle Fusion Applications
- Ping Identity
- Network and system vulnerability assessment software
- SAP
- Qlik Tech QlikView
- Zabbix
- IBM Notes
- Microsoft Visual Basic
- Root kit detection software
- Microsoft Outlook
- Linux
- Apache Solr
- Advanced business application programming ABAP
- Oracle PeopleSoft
- Domain name system DNS
- Dartware InterMapper
- UNIX
- Ruby
- SAS
- IBM Power Systems software
- Systems and applications migration software
- Diagramming software
- Network traffic probe software
- Epic Systems
- Apache Pig
- Packet tracing software
- Enterprise JavaBeans
- Virtual local area network management software
- Microsoft Windows Terminal Services Access Manager
- Automated installation software
- AJAX
- McAfee
- LogMatrix NerveCenter
- Hewlett-Packard HP Network Node Manager
- ESRI ArcGIS software
- Delphi Technology
- LAMP Stack
- Microsoft Exchange Server
- Microsoft Excel
- Oracle Java
- Adobe Systems Adobe Dreamweaver
- Novell NetWare Management Station
- Microsoft Dynamics
- Encryption software
- Microsoft Visio
- Honeypot
- C++
- Perforce Helix software
- Microsoft SQL Server
- Hewlett Packard HP-UX
- IBM Domino
- Common business oriented language COBOL
- SAP Crystal Reports
- Quest BigBrother
- Transact-SQL
- Apache Tomcat
- Security incident management software
- Adobe Systems Adobe Flash
- Open source routing protocols OSPF
- Drupal
- Root cause analysis software
- Computer based training software
- Puppet
- Splunk Enterprise
- OpenService Open NerveCenter
- Git
- TKSoftware
- Oracle Solaris
- Password management software
- Secure shell SSH software
- Oracle Hyperion
- Apache Subversion SVN
- Extensible HyperText Markup Language XHTML
- Nagios
- PostgreSQL
- Ethereal
- Adexa eGPS Suite
- Tivoli
- SAP Business Objects
- Oracle Business Intelligence Enterprise Edition
- Cisco Systems CiscoWorks
- Hewlett Packard LoadRunner
- Firewall software
- Shell script
- Oracle JavaServer Pages JSP
- KornShell
- Network availability monitoring software
- Oracle PL/SQL
- Configuration management software
- Requirements management software
- Network documentation software
- Atlassian JIRA
- Network shutdown software
- Citrix
- IBM WebSphere
- Human resource management software HRMS
- NetSuite ERP
- Red Hat Enterprise Linux
- Oracle JDBC
- Eclipse IDE
- IBM Director
- Wireshark
- Dynamic hypertext markup language DHTML
- Citrix XenApp
- Apache Cassandra
- Mac HelpMate
- Practical extraction and reporting language Perl
- MySQL
- Network intrusion detection software
- Tcpdump
- Quest Foglight
- Packet filter software
- Apache Hive
- Tableau
- Computer aided design and drafting CADD software
- Virtual network computing VNC software
- Network traffic flow monitoring and analysis software
- Micromuse NetCool
- Remote monitoring software
- Sybase
- Job control language JCL
- Blackboard
- Command interpreters
- MicroStrategy
- Extensible markup language XML
- Symantec Ghost Solution Suite
- System and data disaster recovery software
- Microsoft Office
- Microsoft Visual Studio
- Operating system process control software
- IBM Cognos Impromptu
- MongoDB
- Network address management software
- Microsoft Dynamics GP
- Microsoft SharePoint
- Network management software
- Online traffic calculator software
- Simple network management protocol SNMP software
- Microsoft Access
- VMWare
- JavaScript
- Dynamic host configuration protocol DHCP
- Snort
- Virtual private networking VPN software
- Data entry software
- Node.js
- Microsoft PowerPoint
- Customer information control system CICS
- Network addressable storage NAS software
- Python
- Teradata Database
- C
- C#
- Network intrusion prevention systems NIPS
- Structured query language SQL