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Consult with end users regarding problems in accessing electronic content.
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Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
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Propose recommendations for improving content management system capabilities.
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Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
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Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
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Write, review, or execute plans for testing new or established document management systems.
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Assist in the assessment, acquisition, or deployment of new electronic document management systems.
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Monitor regulatory activity to maintain compliance with records and document management laws.
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Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
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Prepare support documentation and training materials for end users of document management systems.
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Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
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Develop, document, or maintain standards, best practices, or system usage procedures.
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Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
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Operate data capture technology to import digitized documents into document management system.
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Document technical functions and specifications for new or proposed content management systems.
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Search electronic sources, such as databases or repositories, or manual sources for information.
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Conduct needs assessments to identify document management requirements of departments or end users.
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Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
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Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
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Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
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Analyze, interpret, or disseminate system performance data.
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Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
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Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.