Will “General Adjuster” be Replaced By Robots? 🤔
Unknown Chance of Automation
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Job Description
Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
Job Details
- The SOC (Standard Occupational Classification) code is 13-1031.02
☝️ Information based on the reference occupation “Insurance Adjusters, Examiners, and Investigators”.
Also Known As…
- Insurance Adjusters, Examiners, and Investigators
- Litigation Claim Representative
- Independent Insurance Adjuster
- Field Liability Generalist
- Claims Specialist
- Claims Representative
- Claims Examiner
- Claims Analyst
- Claims Adjuster
- Claim Representative
- Workers Compensation Claims Adjuster
- Telephone Claims Representative
- Salvage Determiner
- Residential Insurance Inspector
- Property Claims Adjuster
- Property Adjuster
- Multi-line Claims Adjuster
- Medical Claims Specialist
- Medical Claims Examiner
- Medical Claims Analyst
- Material Damage Adjuster
- Job Estimator
- Investigator
- Insurance Inspector
- Insurance Claims Adjuster
- Insurance Appraiser
- Insurance Adjuster
- Inspector
- Health Claims Examiner
- General Adjuster
- Fire Adjuster
- Field Adjuster
- Examiner
- Estimator
- Disability Specialist
- Disability Examiner
- Compensation Adjuster
- Clerical Adjuster
- Claims Service Adjustor
- Claims Manager
- Claims Assistant
- Claims Adjustor
- Claim Specialist
- Claim Processor
- Claim Investigator
- Claim Inspector
- Claim Examiner
- Claim Approver
- Claim Agent
- Claim Adjuster
- Catastrophe Claims Supervisor
- Building Appraiser
- Bodily Injury Adjuster
- Benefit Authorizer
- Auto Claims Adjuster
- Arson Investigator
- Appraiser
- Adjustment Clerk
- Adjuster
- Accident Investigator
Tasks for “General Adjuster”
- Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.
- Collect evidence to support contested claims in court.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Prepare report of findings of investigation.
- Investigate and assess damage to property and create or review property damage estimates.
- Obtain credit information from banks and other credit services.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
- Examine titles to property to determine validity and act as company agent in transactions with property owners.
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
Related Technology & Tools
- Field computers
- Event data recorders
- Desktop computers
- Data collectors
- Handheld computers
- Personal digital assistants PDA
- Total stations
- Mobile wireless handheld communication devices
- Measure markers
- ARSoftware WinSMAC
- Axonwave Fraud and Abuse Management System
- Simsol for Adjusters
- CCC EZNet electronic communications network
- CCC Pathways Appraisal Quality Solution
- ISO ClaimSearch
- MapScenes Pro
- ADP software
- Hyland OnBase Enterprise Content Management
- PhotoModeler
- Automatic Data Processing Estimating
- First Notice Systems ClaimCapture
- Fair Isaac SmartAdvisor
- Agency Management Systems AMS 360
- Turtle Creek Software Goldenseal Architect
- InSystems Calligo Document Management System
- Magnify Predictive Targeting System
- Visual Statement Investigator Suite
- Property damage, bodily injury, and liability estimation software
- Clear Technology Tranzax
- Microsoft Word
- LexisNexis RiskWise
- Bill review software
- Hummingbird Legal Bill Review
- Autoclaims Direct DirectLink
- Datanex ClaimTrac
- QwikQuote software
- CCC GuidePost Decision Support
- ISO NetMap for Claims
- CGI-AMS BureauLink Enterprise
- Computerized voice stress analyzer CVSA software
- Document management system software
- StrataCare StrataWare eReview
- Castek Insure3 Claims
- CSC Automated Work Distributor AWD
- BCCORP Burkitt W5
- Microsoft Office
- Corporate Systems ClaimsPro
- Covansys ClaimConnect
- CCC TL2000 Solution
- Insurance claims fraud detection software
- CGI INSideOUT
- Captiva InputAccel
- Automatic Data Processing Autosource
- CCC Pathways Image Management Solution
- IBM Fraud and Abuse Management System
- Injury Sciences EDR InSight
- Automatic Data Processing Claims Manager & Dispatch
- CAD Zone Insurance
- MapScenes Evidence Recorder
- 4n6xprt Systems StiffCalcs
- Brightwork Alyce Claims Systems
- Bridium Claims 3
- Claims processing administration and management software
- Bramerhill ClaimsTech
- Microsoft Excel
- CSC Colossus
- CSC Fault Evaluator