Will “Investigator” be Replaced By Robots? 🤔
Unknown Chance of Automation
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Job Description
Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
Job Details
- The SOC (Standard Occupational Classification) code is 13-1031.02
☝️ Information based on the reference occupation “Insurance Adjusters, Examiners, and Investigators”.
Also Known As…
- Insurance Adjusters, Examiners, and Investigators
- Litigation Claim Representative
- Independent Insurance Adjuster
- General Adjuster
- Field Liability Generalist
- Claims Specialist
- Claims Representative
- Claims Examiner
- Claims Analyst
- Claims Adjuster
- Claim Representative
- Workers Compensation Claims Adjuster
- Telephone Claims Representative
- Salvage Determiner
- Residential Insurance Inspector
- Property Claims Adjuster
- Property Adjuster
- Multi-line Claims Adjuster
- Medical Claims Specialist
- Medical Claims Examiner
- Medical Claims Analyst
- Material Damage Adjuster
- Job Estimator
- Insurance Inspector
- Insurance Claims Adjuster
- Insurance Appraiser
- Insurance Adjuster
- Inspector
- Health Claims Examiner
- Fire Adjuster
- Field Adjuster
- Examiner
- Estimator
- Disability Specialist
- Disability Examiner
- Compensation Adjuster
- Clerical Adjuster
- Claims Service Adjustor
- Claims Manager
- Claims Assistant
- Claims Adjustor
- Claim Specialist
- Claim Processor
- Claim Investigator
- Claim Inspector
- Claim Examiner
- Claim Approver
- Claim Agent
- Claim Adjuster
- Catastrophe Claims Supervisor
- Building Appraiser
- Bodily Injury Adjuster
- Benefit Authorizer
- Auto Claims Adjuster
- Arson Investigator
- Appraiser
- Adjustment Clerk
- Adjuster
- Accident Investigator
Tasks for “Investigator”
- Examine titles to property to determine validity and act as company agent in transactions with property owners.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
- Collect evidence to support contested claims in court.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Analyze information gathered by investigation and report findings and recommendations.
- Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.
- Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
- Obtain credit information from banks and other credit services.
- Prepare report of findings of investigation.
- Examine claims forms and other records to determine insurance coverage.
- Investigate and assess damage to property and create or review property damage estimates.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
Related Technology & Tools
- Measure markers
- Personal digital assistants PDA
- Handheld computers
- Field computers
- Data collectors
- Event data recorders
- Mobile wireless handheld communication devices
- Total stations
- Desktop computers
- 4n6xprt Systems StiffCalcs
- Property damage, bodily injury, and liability estimation software
- Axonwave Fraud and Abuse Management System
- IBM Fraud and Abuse Management System
- Turtle Creek Software Goldenseal Architect
- CSC Automated Work Distributor AWD
- ARSoftware WinSMAC
- InSystems Calligo Document Management System
- Fair Isaac SmartAdvisor
- Hummingbird Legal Bill Review
- MapScenes Evidence Recorder
- Microsoft Excel
- StrataCare StrataWare eReview
- Bramerhill ClaimsTech
- Visual Statement Investigator Suite
- CCC Pathways Appraisal Quality Solution
- ADP software
- QwikQuote software
- Agency Management Systems AMS 360
- Automatic Data Processing Estimating
- Computerized voice stress analyzer CVSA software
- CSC Fault Evaluator
- Castek Insure3 Claims
- ISO NetMap for Claims
- First Notice Systems ClaimCapture
- CCC TL2000 Solution
- BCCORP Burkitt W5
- Autoclaims Direct DirectLink
- PhotoModeler
- Clear Technology Tranzax
- CSC Colossus
- CGI INSideOUT
- CCC GuidePost Decision Support
- Hyland OnBase Enterprise Content Management
- Injury Sciences EDR InSight
- LexisNexis RiskWise
- Automatic Data Processing Autosource
- Simsol for Adjusters
- Bridium Claims 3
- Claims processing administration and management software
- Datanex ClaimTrac
- ISO ClaimSearch
- Microsoft Office
- CAD Zone Insurance
- Microsoft Word
- Brightwork Alyce Claims Systems
- CCC Pathways Image Management Solution
- Document management system software
- CCC EZNet electronic communications network
- MapScenes Pro
- Covansys ClaimConnect
- Corporate Systems ClaimsPro
- Magnify Predictive Targeting System
- Captiva InputAccel
- Bill review software
- Insurance claims fraud detection software
- CGI-AMS BureauLink Enterprise
- Automatic Data Processing Claims Manager & Dispatch