Will “First-Line Supervisors of Personal Service Workers” be Replaced By Robots? 🤔

7.6% Chance of Automation

“First-Line Supervisors of Personal Service Workers” will almost certainly not be replaced by robots.

This job is ranked #157 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

Requisition necessary supplies, equipment, or services.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
Apply customer feedback to service improvement efforts.
Analyze and record personnel or operational data and write related activity reports.
Recruit and hire staff members.
Train workers in proper operational procedures and functions and explain company policies.
Resolve customer complaints regarding worker performance or services rendered.
Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
Furnish customers with information on events or activities.
Meet with managers or other supervisors to stay informed of changes affecting operations.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Inform workers about interests or special needs of specific groups.
Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
Participate in continuing education to stay abreast of industry trends and developments.
Direct marketing, advertising, or other customer recruitment efforts.
Take disciplinary action to address performance problems.
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.