Will “Dispatcher” be Replaced By Robots? 🤔
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Job Description
Plan, direct, or coordinate the storage or distribution operations within an organization or the activities of organizations that are engaged in storing or distributing materials or products.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3071.02
☝️ Information based on the reference occupation “Storage and Distribution Managers”.
Also Known As…
- Storage and Distribution Managers
- Warehouse Manager
- Stores Supervisor
- Shipping Supervisor
- Shipping Manager
- Load Out Supervisor
- Distribution Operation Manager
- Distribution Manager
- Distribution Center Manager
- Customer Service Manager
- Cold Storage Supervisor
- Waterworks Supervisor
- Water and Sewer Systems Superintendent
- Warehouser
- Warehouse/Distribution Manager
- Warehouse Supervisor
- Warehouse Operations Manager
- Warehouse Foreman
- Telegraph Office Manager
- Supply Requirements Officer
- Supply Officer
- Supply Controller
- Substation Manager
- Storage Manager
- Station Manager
- Shipping Receiving Manager
- Shipping Coordinator
- Sewer System Supervisor
- Service Delivery Manager
- Receiving Manager
- Print Traffic Manager
- Pipelines Superintendent
- Parking Lot Manager
- Parking Garage Manager
- Operations Manager
- Measurement Superintendent
- Marine Oil Terminal Superintendent
- Logistics Supply Officer
- Logistics Manager
- Locker Operator
- International Trade Specialist
- Importer Exporter
- Import-Export Agent
- Import Manager
- Import Export Manager
- Import Coordinator
- Head of Physical Distribution and Logistics
- Head of Import Coordination and Production
- Distribution Superintendent
- Distribution Coordinator
- Distribution Center Supervisor
- Dispatch Manager
- Delivery Manager
- Compressor Stations Superintendent
- Bulk Plant Manager
- Building Supervisor
- Ammunition Storage Superintendent
Tasks for “Dispatcher”
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Prepare and manage departmental budgets.
- Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets.
- Participate in setting transportation and service rates.
- Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
- Evaluate the environmental implications of new warehouses or distribution networks.
- Arrange for storage facilities when required.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Track and trace goods while they are en route to their destinations, expediting orders when necessary.
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
- Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Plan or implement environmental training programs and activities.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
- Interview, select, and train warehouse and supervisory personnel.
- Evaluate locations for new warehouses or distribution networks to determine their potential usefulness.
Related Technology & Tools
- Personal digital assistants PDA
- Digital cameras
- Forklifts
- Pallet jacks
- Laptop computers
- Radio frequency identification RFID devices
- Barcode scanners
- Global positioning systems GPS
- Desktop computers
- Radio frequency truck-mounted terminals
- Personal computers
- Wireless communication and satellite positioning tools
- Radio frequency handheld terminals
- Barcoding labels
- Cell phones
- Infosite Technologies DM Warehousing
- SSA Global Warehouse Management System WMS
- IBM i2 Transportation Manager
- Supply chain event management software
- Integrated Decision Support Corporation Netwise Supply Chain
- Integrated Decision Support Netwise Frontline
- TECSYS PointForce Enterprise
- Microsoft Excel
- DSA Foxware Warehouse Management
- Oracle E-Business Suite Financials
- Microsoft Outlook
- Materials requirements planning logistics and supply chain software
- Oracle Business Intelligence Enterprise Edition
- Infor ERP Baan
- IBM Notes
- Microsoft Access
- Hewlett Packard HP-UX
- SAP
- Logility Voyager WarehousePRO
- WorkForce Software EmpCenter Time and Attendance
- IBM Power Systems software
- Graphics software
- Scanlon Associates LogPak
- TECSYS EliteSeries
- Integrated Decision Support Netwise Enterprise
- HighJump Software Warehouse Advantage
- Veritas NetBackup
- CA Erwin Data Modeler
- Spreadsheet software
- IBM Lotus Notes
- Catalyst International CatalystConnect
- Integrated Decision Support Corporation Swap Advice
- Iptor Supply Chain
- Microsoft Dynamics GP
- QUALCOMM QTRACS
- QUALCOMM ViaWeb
- MRA Technologies MRATrack Warehouse Management System
- IntelliTrack Warehouse Management System
- Microsoft Office
- RedPrairie DLx Warehouse
- Microsoft PowerPoint
- Cadre Technologies Cadence Warehouse Management System
- ABOL Manifest Systems
- Aljex Inventory
- Sentai Pinpoint
- Word processing software
- Radio Beacon WMS
- Microsoft Word